How to Cancel Uconnect

How to Cancel Uconnect

Written by on 2022-04-04

We have made it super easy to cancel Uconnect subscription
at the root to avoid any and all mediums "FCA US LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Uconnect

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Uconnect subscription at the root to avoid any and all mediums "FCA US LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Uconnect Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Uconnect (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Uconnect, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Uconnect Subscription on your Android device

To cancel Uconnect subscription on Android, you need to realize that deleting the Uconnect app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Uconnect subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Uconnect subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Uconnect?

Removing card details from Uconnect if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Uconnect from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Uconnect or any other website using your Justuseapp card.
  5. Cancel the Uconnect subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Uconnect directly. Get their Contact info →



How to Cancel Uconnect Subscription on a Mac computer.

To cancel Uconnect subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Uconnect app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Uconnect Subscription on Paypal.

To cancel your Uconnect subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Uconnect" or "FCA US LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Uconnect.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Uconnect's website?

Here's how to cancel your Uconnect subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Uconnect's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Uconnect's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting FCA US LLC (the app developer) for help through the details of the app.

How to delete Uconnect account

You might have created an account on Uconnect during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Uconnect via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.




Bonus: How to Delete Uconnect from your iPhone or Android.


Delete Uconnect from iPhone.

To delete Uconnect from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Uconnect until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Uconnect app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Uconnect from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Uconnect, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Uconnect?

Our crowdsourced data from Uconnect and Justuseapp users, shows that it is Very Easy to cancel a Uconnect subscription.

If you haven't rated Uconnect cancellation policy yet, Rate it here →.



What is Uconnect?

No matter where you are, your vehicle is never far away with the Uconnect® App. Owners of vehicles equipped with Uconnect + SiriusXM Guardian* connected services, or earlier vehicles with Uconnect Access* connectivity can take advantage of the following services designed to make your life easier: - Lock or unlock your car from virtually anywhere - Start your car & cancel start remotely - Flash the lights & sound the horn to help find your car - Locate your car on a map using Vehicle Finder - Send a destination to your car’s navigation system using Send & Go[1] - Family Drive Alerts provides notifications for Boundary, Curfew, Speed and Valet. Vehicles equipped with connected services will have an ASSIST and SOS/9-1-1 button on or above the rear view mirror inside the vehicle (excludes FIAT 500e). To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site. If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada). Compatible vehicles in the U.S.: - 2015 – 2017 Chrysler 200 - 2015 – 2019 Chrysler 300 - 2017 – 2019 Chrysler Pacifica - 2015 – 2019 Dodge Challenger and Charger - 2014 – 2019 Dodge Durango - 2013 – 2017 Dodge Viper - 2014 – 2019 Jeep® Cherokee - 2017 – 2019 Jeep® Compass - 2014 – 2019 Jeep® Grand Cherokee - 2015 – 2019 Jeep® Renegade - 2018 – 2019 Jeep® Wrangler - 2020 Jeep® Gladiator...



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Comments


  • By Michelle Hall

    My problem is this: It does not work!!!! I have had it since 12/3/21 and all I have done is call and try to get it working. Remote has never worked, the 4g WiFi sucks and won't stay connected. I kept getting the message that I had no service and when they said that was fixed it would start it again a little while later. I have a 2015 Dodge Charger and I have had Uconnect before with no issues. After reading the info online regarding cancel I called to tell them I was over it and wanted a refund. They said they would be happy to see if they could get it working again or issue a refund, prorated of course. I said no and they told me about a $110 early cancel fee. I was never told of that and it is not mentioned online in thier How To Cancel. Uconnect is a rip off and they need to stop the bullshit!




  • By Curtis D Andersen

    This product does not work. Charged my credit card 14 times this month. Waited over 3 hours to talk to someone and still waiting to get help. You would think Chrysler would make them fix this immediately or change to a program that works properly. Unconnect has never been any good since 2009 I have had it and never has worked right and canceled all the apps that did work. Save your money it's now completely useless. Just canceled the assist program also.




  • By KIMBERLY J

    Absolute JOKE of an app & company. Stopped working all of a sudden, contacted Uconnect Access every week for THREE MONTHS. Never corrected, run around, no call backs, endless issues. Still managed to charge me $30.00/month while they couldnt correct the issue. Finally got sick of wasting my time and money waiting on them to fix their app, cancelled and requested credit for the 3 months I was billed for a service they couldn't provide me - which is very well documented. Spoke to several "supervisors" who said they were unable to issue credits - "only corporate can issue credits, but we don't have any contact info for them". No information about corporate anywhere that I've been able to find. Worst customer service I've ever received, useless app, waste of time and money. Says a lot about their company - don't waste your time, you're better off just throwing money out your car window every month cause they'll never get it right.





Reported Issues: 1 Comments

By Curtis D Andersen
Mar 02 2022

This product does not work. Charged my credit card 14 times this month. Waited over 3 hours to talk to someone and still waiting to get help. You would think Chrysler would make them fix this immediately or change to a program that works properly. Unconnect has never been any good since 2009 I have had it and never has worked right and canceled all the apps that did work. Save your money it's now completely useless. Just canceled the assist program also.





Have a Problem with Uconnect? Report Issue

Leave a comment:



Why should I report an Issue with Uconnect?

  1. Pulling issues faced by users like you is a good way to draw attention of Uconnect to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Uconnect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Uconnect.


User reviews of Uconnect


  • By St.Jmz
    5

    Unconnected!

    Has been by far the most useful source in today’s keyless entry. Great alternative when keys are lost or locked in. Yet, the ability to send addresses to the vehicle while someone is operating it makes it way safer as the driver isn’t distracted by incoming sms txt messages. A notification simply pops up on your screen and off you go! Another great feature is the ability to lock and unlock vehicle from anywhere. Just as you’re able to track it as well!



  • By Buddamilk76
    4

    Won’t update vehicle info🤬

    My vehicle info hasn’t updated in 4 days I called customer support and I uninstalled the app reinstalled it and logged out and logged back in again and nothing. There isn’t even a place to refresh the vehicle info. The remote part works fine it’s just the vehicle info and sometimes the vehicle locator that does not work. Please fix this bug cause it is an option I plan on using for the whole term of my purchase beyond the free year they give you. ***************Update************** For the past week now the app has been working correctly and updating every 24-26 hrs. So thank you for whatever update or patch that was done. Great app



  • By Jimj383729272
    3

    Trailing the competition

    It seems Ridiculous to complain about an app that lets you start your vehicle, lock and unlock the doors from your cell phone! The reality of it is, however, that the system ram use his lags pretty far behind its competitors. I have the app for my Ford and Chevrolet and they are both substantially faster and show real time vehicle status. I can almost always walk out to my car and start it faster than it would take the Uconnect app. My other vehicles start within 3 seconds of starting via app. Even the new Hyundai app is substantially more advanced and offers more features. It seems like this is an area that could really improve the ownership experience without substantial development costs. People will continue to expect a better car/device experience. I hope Uconnect will continue to develop and it won’t just get dumped for something else leaving existing owners stuck with old tech.



  • By FireEater1968
    3

    Convenient but can improve...

    Very convenient app with some great remote triggers. But, it can be improved with a few advancement of its features. What would be great is if the app would show the actual status of the vehicle when the vehicle info is displayed. What I am referring to is showing real time status of the vehicle running/not running. I have done a remote start and rec’d the notification that the request was received (in app notification), but the vehicle was not actually started. This could be done as an alternative through the remote page by “graying out” the start command button if the vehicle is running, and “graying out” the cancel command button if the vehicle is not running. The same could be done for the doors locked or unlocked. Overall, I am satisfied with the app and love the Sent and Go feature! It can be a bit finicky at times, but is a GREAT feature when it works like it should.



  • By RobinWPS
    3

    Sadly doesn’t always work

    It’s very frustrating when you work the night shift and have the capability of starting your car from your office so it will be warm and toasty when you walk out in frigid weather to get in your car only to find once again..... your car didn’t start. I’m certainly hoping this update helps, otherwise I’m not going to continue to pay monthly for something that works 2 out of 5 attempts. It should work 5 out of 5. I accidentally left my keys in my office to grab something out of my car, by the time I got the app to unlock my car and lock it back I could have walked in and grabbed my keys 10 times over! When it works it’s awesome but it’s just not worth it to not have it work properly all the time.




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