How to Cancel Torrid

How to Cancel Torrid

Written by on 2022-04-04

We have made it super easy to cancel Torrid subscription
at the root to avoid any and all mediums "Torrid LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Torrid

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Torrid subscription at the root to avoid any and all mediums "Torrid LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Torrid Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Torrid (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Torrid, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Torrid Subscription on your Android device

To cancel Torrid subscription on Android, you need to realize that deleting the Torrid app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Torrid subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Torrid subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Torrid Subscription on a Mac computer.

To cancel Torrid subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Torrid app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Torrid Subscription on Paypal.

To cancel your Torrid subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Torrid" or "Torrid LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Torrid.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Torrid's website?

Here's how to cancel your Torrid subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Torrid's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Torrid's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Torrid LLC (the app developer) for help through the details of the app.

How to delete Torrid account

You might have created an account on Torrid during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Torrid via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.



Bonus: How to Delete Torrid from your iPhone or Android.


Delete Torrid from iPhone.

To delete Torrid from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Torrid until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Torrid app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Torrid from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Torrid, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Torrid?

Our crowdsourced data from Torrid and Justuseapp users, shows that it is Unrated to cancel a Torrid subscription.

If you haven't rated Torrid cancellation policy yet, Rate it here →.



What is Torrid?

TORRID FASHION FOR SIZES 10-30 -------------------------------------- 20 YEARS OF PERFECT FIT As we reach our 20-year milestone, we reflect on how we've spent the last two decades breaking the rules of design in pursuit of the perfect fit. We didn’t believe curvy bodies should change to fit clothes; we changed clothes to fit curvy bodies. -------------------------------------- NEW & IMPROVED APP FEATURES YOU'LL LOVE: TORRID REWARDS Easily manage your account, rewards, and points YOU EARNED IT! A new, improved display for your rewards and loyalty status details FIND IT FAST Searching, browsing and filtering is easier and more accurate STAY INFORMED Get alerted to new styles, collections and sales TODAY'S DEALS All the sales and deals in the palm of your hand SHOP NOW, PAY LATER with Klarna Get what you want, when you want. No interest or fees when you pay on time. COOL IN-STORE EXPERIENCE Scan barcodes for reviews and other sizes online Show app at checkout to earn points and use rewards in store DIVERSITY & INCLUSION Creating a place where we all belong https://www.torrid.com/diversity-inclusion/ Do Not Sell My Personal Information To exercise your right to opt-out, please click on the “Do Not Sell My Personal Information” link at the footer of our website. See our Privacy Policy for more details: https://www.torrid.com/torrid/customer-service/about-torrid/td-customerservice-abouttorrid-privacyresponsibility.html



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with Torrid? Report Issue

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Why should I report an Issue with Torrid?

  1. Pulling issues faced by users like you is a good way to draw attention of Torrid to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Torrid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Torrid.


User reviews of Torrid


  • By G3kewl
    5

    Very disappointing

    Die hard Torrid fan girl here. Shopped here for years and years, spent god knows how much. Believe me when I say this app is the most frustrating thing ever. If you are the type of person who clicks on the pictures to see them full screen this app isn’t for you. It refuses to load them and it white screens and there is no back button or anything to get out of the loading screen so you have to close he entire app and do your search all over again. Even when I tell myself not to click on the pictures I sometimes hit it while I’m scrolling and have to close the app again. Smh. Also, in the orders tab, if you wanted to look up one of the things you bought, it’s just a list with words. No link to the listing, no picture to indicate which black tee you bought just will say the price and numbers and what not. Dumb that it wouldn’t link to the item listing like every other site. Also, this isn’t a requirement but it would be nice if you could filter down to the exact styles like you can on the torrid website, for example they let you filter down to 3/4 sleeve or sleeveless or whatever you want. Gave 2 stars because I like torrid but it’s just really frustrating when you have to start your search all over when you click on a picture.



  • By flamingjune5dwj
    5

    Torrid is Awesome & Has A Very Nice App!

    Love Torrid and the Torrid style - this store has changed so much for the better over the last decade. And the app is very nice. The look and feel, user experience are all top notch. I love too that I can manage my credit account within the app - most stores don’t have that app integration with their credit card and it makes it much more of a hassle. The app is generally easy to use and reliable. Only issue I’ve ever had is with favoriting items, sometimes the little ♥️ button won’t stay clicked or something, and I have to keep pressing it to make it register my favorite. And sometimes it won’t register it no matter how many times I click it. A bit irritating but I just end up adding those items to my cart and then save them for later on my desktop computer when I log in there. Would make it pretty perfect to fix that bug, but overall an awesome app for an awesome store.



  • By Disastrous.
    5

    STOKED there is finally an app, but I keep having to use a regular browser.

    I’ve been waiting years for this. It’s easy to use, no need to log in to my account every single time I want to shop or check my rewards points balance. My only qualms with it are pretty big...in the app, my wishlist shows 0 items, but when I log in on a browser I have over 50 wishlist items. Also, the app doesn’t always update or recognize 40%, 30%, etc coupons; the price of an item in the app is not the same as the price in a browser. I have to switch between the two to make sure I’m getting the better price. Also I have used coupon codes in the checkout window of the app that will not go away no matter how many times I hit “remove” so I’m not able to checkout using the app, because it’s constantly reminding me I need to remove the expired coupon codes. I’ve just been sticking to a browser window.



  • By Daddysgirl 1023
    5

    Love this store!!!!

    Not only do I now have A place to get nice stylish clothes that make me feel human and pretty, It is the only place that don’t makes plus clothes look that look like you either had squeeze into a outfit or wear something so big that you look hideous and frumpy. It also is a place that not only welcomes you as you walk in the door but will be with you each step of the way if needed. They help find the best size for you. I walked into Store Crying because I hated shopping for myself, nothing ever fit right to walking out with a big smile and actual clothes I couldn’t wait to wear. They even took off the tags of a outfit so I could pay for it but wear it out the door too! I won’t lie they are expensive but sometimes there are things worth paying that extra money on. This is that time. I and my closet thank you! :)



  • By Landy Lue C.
    5

    Finally!!!

    Being plus size I have always struggled to find clothes that not only look good, but FIT!!! Shopping in regular department stores has always made me feel limited in options. I’ve always felt like I had to settle when buying clothes because, well it’s the only one that’s fit so what else could I do? Shopping at Torrid has changed my life! I can walk in and know that I don’t have to stress over whether or not something is going to fit. I love that most of the customer representatives at my local Torrids are relatable and do not make me feel intimidated. I feel like Torrid genuinely strives to provide their customers with a vast collection from which to choose from, and doesn’t limit us to ugly spandex prints. Thank you for having us in mind!




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