How to Cancel PrettyLittleThing

How to Cancel PrettyLittleThing

Written by on 2022-04-11

We have made it super easy to cancel PrettyLittleThing subscription
at the root to avoid any and all mediums "21 Three Clothing Company Limited" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate PrettyLittleThing's Cancelation Policy


Complete Guide to Cancel and Delete PrettyLittleThing

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel PrettyLittleThing subscription at the root to avoid any and all mediums "21 Three Clothing Company Limited" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel PrettyLittleThing Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on PrettyLittleThing (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for PrettyLittleThing, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel PrettyLittleThing Subscription on your Android device

To cancel PrettyLittleThing subscription on Android, you need to realize that deleting the PrettyLittleThing app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the PrettyLittleThing subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your PrettyLittleThing subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from PrettyLittleThing?

Removing card details from PrettyLittleThing if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like PrettyLittleThing from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on PrettyLittleThing or any other website using your Justuseapp card.
  5. Cancel the PrettyLittleThing subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact PrettyLittleThing directly. Get their Contact info →

How to Cancel PrettyLittleThing Subscription on a Mac computer.

To cancel PrettyLittleThing subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the PrettyLittleThing app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel PrettyLittleThing Subscription on Paypal.

To cancel your PrettyLittleThing subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "PrettyLittleThing" or "21 Three Clothing Company Limited" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to PrettyLittleThing.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on PrettyLittleThing's website?

Here's how to cancel your PrettyLittleThing subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into PrettyLittleThing's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all PrettyLittleThing's contact details here

  2. Visit the website of PrettyLittleThing. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete PrettyLittleThing account

You might have created an account on PrettyLittleThing during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to PrettyLittleThing via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete PrettyLittleThing from your iPhone or Android.

Delete PrettyLittleThing from iPhone.

To delete PrettyLittleThing from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold PrettyLittleThing until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the PrettyLittleThing app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete PrettyLittleThing from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose PrettyLittleThing, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete PrettyLittleThing?

Our crowdsourced data from PrettyLittleThing and Justuseapp users, shows that it is Very Easy to cancel a PrettyLittleThing subscription.

If you haven't rated PrettyLittleThing cancellation policy yet, Rate it here →.

What is PrettyLittleThing?

"Need your fashion fix on the move? Shop on the PrettyLittleThing app for the latest in affordable women’s fashion looks that are sure to have you racking up all the likes on the ‘Gram. When it comes to women’s clothing, we’ve got you covered with the latest on-trend styles hitting the site daily. Shop everything from partywear must-haves, essential winter layers and Christmas gifting ideas to treat yourself or your besties. Inclusivity is our thing which is why our ranges PLT Plus, Shape, Tall, Petite, Premium and Maternity have your back to cater to #EveryBodyInPLT. ‘Cos we know style has no limits. Simply download and start shopping for your 'drobe of dreams with affordable women’s fashion at your fingertips. Wish List - Don’t have time to shop right now? Use our Wish List feature to add save those pieces you’ve been going heart-eyed over for later. - Exclusive offers – As an app member you’ll be the first to know about our exclusive offers. - Fast and secure checkout – Need some new? Get it fast with express shipping. - Track your order – Global delivery tracked straight from checkout to your door. - Easy returns – Shopping made easy with fuss-free returns, no questions asked. - Try Before You Pay - Our Buy Now Pay Later partners allow you to shop on your own terms. - New styles added daily – In need of some new for the weekend? We have hundreds of new women’s fashion landing on site daily. - Need those finishing touches? We’re not just about women’s clothing. Shop you...

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Have a Problem with PrettyLittleThing? Report Issue

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Why should I report an Issue with PrettyLittleThing?

  1. Pulling issues faced by users like you is a good way to draw attention of PrettyLittleThing to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PrettyLittleThing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PrettyLittleThing.

User reviews of PrettyLittleThing

  • By Jay040907

    Easy and good quality... So far

    I’ve made 6 separate purchases (small & large) over the last few months using the app. It’s been a smooth process unless they are having a really huge sale, which can slow the app down but normally it’s not for long. I’ve always received my packages as per their email updates and I’ve always been happy with my choices in regards to quality.

  • By Nishabeautee😘

    Very disappointed 😢

    Every time I place an order I never gets it. Idk why their system always have issues for some reason And I love the oitfits they have but I just can’t get to receive anything I try to order it’s either it doing go thru right away saying their system have issues or I get a refund after a couple of days for god knows what reason. I just don’t understand. Very disappointed 😔

  • By Neicy.Collins21

    I LOVE PLT!!!!!!!

    I’ve only been shopping on PLT for about a week and have already ordered several items. Everything fits like A GLOVE! However, I only have 2 complaints. #1: Sometimes when I add an item to my bag and I go to my bag to buy the item, it disappears. So I have to go to the actual website to buy it(no big deal, I might just need to update). And #2: I need PLT to have more jeans in a SIZE 0...I’m really small and a size 2 is too big.

  • By Erica tap the white

    horrible customer service

    I ordered something at the beginning of the month and the order should’ve been here four days ago. When I tried tracking my order it said there was an error. So I tried contacting customer service and they are zero help...I really spent $80 dollars or nothing. PLEASE GET BETTER CUSTOMER SERVICE, I don’t even know if my order was cancelled or the if shipment was delayed.

  • By n!cki!1111113

    Excellent experience

    I don’t know why everyone freaks out and complains about not getting their order. I have never had an issue and i’ve been buying from PLT for over a year now. Yes it takes longer for their clothes to reach us in the U.S. but it’s coming from Australia so unless you choose express, what do you expect? If it’s not two day shipping ppl freak out now a days like chill out, it’ll get to you. Love PLT

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