Are you having issues? Select the issue you are having below and provide feedback to PrettyLittleThing.
- Stuff disappearing in the wish list and/or shopping cart
- No phone number to contact them when there’s an issue with your order
- Different person responds each time when trying to have an IM conversation
- Start solving problems I didn’t ask for
- Don’t solve the problem I originally asked them to resolve
- Blocks a lot a credit cards
- Tracking never sends updates
Issue to quote CS - 61.8.6. Trying to make a purchase through the PlT app. Although says “Added to basket”, nothing is being added. Been like this for more than 24 hours now. Please advise. Thank you
I have things in the bag that i want to buy but when I press check out its not opening it's loading forever kindly help need those clothes asap
My plt app isn’t working. It keeps saying unexpected error occurred and “signal 11 was raised”. It wont let me on the app . It keeps crashing.
Plt checkout page won't load just stays on the bag page has been like this for 4 days. Have reinstalled the app its still doing the same thing
My plt checkout page doesn't load just stays on the bag page has been like this for 4 days now. Have reinstalled the app still not working
The PLT checkout page is not working
My pretty little thing app says signal 11 raised and won’t let me on the app at all
I love plt and am a member of the plt royalty. Ever since a few weeks ago my plt app has crashed every time I go onto it (saying “error occurred”) resulting in me not being able to buy anything or even see the items. I shop on plt a lot and would love for this to be fixed.
Hi, there recently has been issues when I am scrolling down looking at items, I can't scroll down any further, even though there are reams of other items. Please can you advise about this issue. Thankyou
EVERY TIME I TRY TO CHECKOUT AND PAY. MY COMPUTER SAYS, YOU'RE AN UNSECURE SITE.
Cannot open app
When i tap on my wishlist it appears white and doesn’t load. i’ve deleted and installed the app and it’s still same.
It glitchs when i open the app. All i see is a white screen
When i tap on my wish list it goes white and doesn’t load. i’ve deleted and installed the app and it still doesn’t load
The app won't let me pay and the website says it's unable to show my data when I go onto my wishlist.
The app won't let me pay and the website says it's unable to show my data when I go onto my wishlist.
Complete guide to troubleshoot PrettyLittleThing app on iOS and Android devices. Solve all PrettyLittleThing app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 21 Three Clothing Company Limited, developers of PrettyLittleThing.
E-Mail: AndroidApp@Prettylittlething.com
Website: 🌍 Visit PrettyLittleThing Website
Privacy Policy: https://www.prettylittlething.com/privacy-policy
Developer: PrettyLittleThing.com Limited
Get your Pretty Little Thing clothing fast with express shipping. - Track your order – Global delivery tracked straight from checkout to your door. - Easy returns – Shopping made easy with fuss-free returns, no questions asked. - Try Before You Pay - Our Buy Now Pay Later partners allow you to shop on your own terms. - New styles added daily – Need a new dress for the weekend? Shop on the this app app for the latest in affordable women’s fashion looks that are sure to have you racking up all the likes on the ‘Gram. Use our Wish List feature to add save those PLT pieces you’ve been going heart-eyed over for later. - Exclusive offers – As an app member you’ll be the first to know about our exclusive offers. - Fast and secure checkout – Looking to update your style? When it comes to women’s clothing, we’ve got you covered with the latest on-trend styles hitting the site daily. Simply download and start shopping for your 'drobe of dreams with affordable women’s fashion at your fingertips. Shop everything from dresses for day and night, essential swimwear for those much needed summer holidays and the loungewear for those easy weekend wins. Shop your fave beauty essentials from brands such as Morphe, NYX, Garnier and more. - Stay in the know – As an app member you'll get notifications on our latest collections before anyone else. We have hundreds of new women’s clothes landing on site daily. - Need those finishing touches? Inclusivity is our thing which is why our ranges PLT Plus, Shape, Tall, Petite, Premium and Maternity have your back to cater to #EveryBodyInPLT. ‘Cos we know style has no limits. Wish List - Don’t have time to shop right now? We’re not just about women’s clothing. Need your fashion fix on the move? Whatever your shopping needs, we’ve got you covered 24/7 with the affordable women’s fashion you need.