PrettyLittleThing app not working? crashes or has problems?

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32 User reports:
App has problems
 User reports 32

⚠️ Most reported problems ⚠️
Not working
41.7%

Something else
33.3%

Crashes
12.5%

Login
10.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of PrettyLittleThing Problems 🔥

- Stuff disappearing in the wish list and/or shopping cart

- No phone number to contact them when there’s an issue with your order

- Different person responds each time when trying to have an IM conversation

- Start solving problems I didn’t ask for

- Don’t solve the problem I originally asked them to resolve

- Blocks a lot a credit cards

- Tracking never sends updates

📋 16 Reported Issues:

H
Heather Papadopoulou 2023-10-03

Issue to quote CS - 61.8.6. Trying to make a purchase through the PlT app. Although says “Added to basket”, nothing is being added. Been like this for more than 24 hours now. Please advise. Thank you

S
Stella Kawaya 2023-09-18

I have things in the bag that i want to buy but when I press check out its not opening it's loading forever kindly help need those clothes asap

T
Toreen 2023-08-18

My plt app isn’t working. It keeps saying unexpected error occurred and “signal 11 was raised”. It wont let me on the app . It keeps crashing.

M
Mel 2023-08-16

Plt checkout page won't load just stays on the bag page has been like this for 4 days. Have reinstalled the app its still doing the same thing

⚠️ Troubleshoot | Report Issue ⚠️
M
Mel 2023-08-16

My plt checkout page doesn't load just stays on the bag page has been like this for 4 days now. Have reinstalled the app still not working

T
Tarika 2023-08-15

The PLT checkout page is not working

M
Mia Tyrrell 2023-08-03

My pretty little thing app says signal 11 raised and won’t let me on the app at all

L
Lydia 2023-07-31

I love plt and am a member of the plt royalty. Ever since a few weeks ago my plt app has crashed every time I go onto it (saying “error occurred”) resulting in me not being able to buy anything or even see the items. I shop on plt a lot and would love for this to be fixed.

L
Lynne 2023-06-23

Hi, there recently has been issues when I am scrolling down looking at items, I can't scroll down any further, even though there are reams of other items. Please can you advise about this issue. Thankyou

⚠️ Troubleshoot | Report Issue ⚠️
K
Kimm Smith 2023-06-09

EVERY TIME I TRY TO CHECKOUT AND PAY. MY COMPUTER SAYS, YOU'RE AN UNSECURE SITE.

B
Bonnie Ruffin 2023-02-18

Cannot open app

P
Precious 2023-01-31

When i tap on my wishlist it appears white and doesn’t load. i’ve deleted and installed the app and it’s still same.

M
Mila 2023-01-29

It glitchs when i open the app. All i see is a white screen

J
Jessica 2023-01-29

When i tap on my wish list it goes white and doesn’t load. i’ve deleted and installed the app and it still doesn’t load

⚠️ Troubleshoot | Report Issue ⚠️
H
Helen Abraham 2022-08-25

The app won't let me pay and the website says it's unable to show my data when I go onto my wishlist.

H
Helen Abraham 2022-08-25

The app won't let me pay and the website says it's unable to show my data when I go onto my wishlist.

Showing 1-16 of 16 reported issues:

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Common PrettyLittleThing Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. PrettyLittleThing iPhone Issues and Solutions

  2. PrettyLittleThing Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: AndroidApp@Prettylittlething.com

Website: 🌍 Visit PrettyLittleThing Website

Privacy Policy: https://www.prettylittlething.com/privacy-policy

Developer: PrettyLittleThing.com Limited




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