How to Cancel ReSound Smart 3D

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ReSound Smart 3D subscription at the root to avoid any and all mediums "ReSound" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel ReSound Smart 3D Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on ReSound Smart 3D (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for ReSound Smart 3D, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel ReSound Smart 3D Subscription on your Android device

To cancel ReSound Smart 3D subscription on Android, you need to realize that deleting the ReSound Smart 3D app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the ReSound Smart 3D subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your ReSound Smart 3D subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel ReSound Smart 3D Subscription on a Mac computer.

To cancel ReSound Smart 3D subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the ReSound Smart 3D app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel ReSound Smart 3D Subscription on Paypal.

To cancel your ReSound Smart 3D subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ReSound Smart 3D" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ReSound Smart 3D.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on ReSound Smart 3D's website?

Here's how to cancel your ReSound Smart 3D subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ReSound Smart 3D's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact ReSound Smart 3D here →
2. If the company has an app they developed in the Appstore, you can try contacting ReSound (the app developer) for help through the details of the app.

How to delete ReSound Smart 3D account

You might have created an account on ReSound Smart 3D during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to ReSound Smart 3D via Justuseapp. Get all Contact details →

Bonus: How to Delete ReSound Smart 3D from your iPhone or Android.

Delete ReSound Smart 3D from iPhone.

To delete ReSound Smart 3D from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold ReSound Smart 3D until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the ReSound Smart 3D app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete ReSound Smart 3D from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose ReSound Smart 3D, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from ReSound Smart 3D and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a ReSound Smart 3D subscription.

Have you rated? If you haven't rated ReSound Smart 3D, Rate it here →.

The ReSound Smart 3D™ app is compatible with the following hearing aids: • ReSound ONE™ • ReSound LiNX Quattro™ • ReSound LiNX 3D™ • ReSound ENZO 3D™ • ReSound ENZO Q™ The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic. Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional. ReSound Smart 3D mobile device compatibility: Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility Use the ReSound Smart 3D app to: • Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates. And use these direct control and personalization options: • Adjust volume settings on your hearing aids • Mute your hearing aids • Adjust volume of your optionally acquired ReSound streaming accessories • Adjust speech focus...

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1. Pulling issues faced by users like you is a good way to draw attention of ReSound Smart 3D to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a ReSound Smart 3D customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ReSound Smart 3D.

• 
  By JohnnyMB50

  5

  Phone pairing makes a big difference

  My app works great unless I don’t let the phone have enough time to pair to the hearing aids. If I pair the hearing aids to my phone too quickly, then the pairing isn’t strong enough for the phone to stream reliably or connect/work correctly with this app. I looked in the User Guide to my hearing aids though and when I followed the instruction for pairing (two minute pair) to the phone, I never have problems. It turns out that the pairing isn’t complete when I just see the hearing aids start to show up on the screen, that’s just the start of the pairing process, so Mfi/hearing aid pairing is not like regular Bluetooth connections on my phone. This app is so fantastic because it allows me to control my hearing aids more discretely than touching the hearing aids themselves. I love the ability to create “favorite” programs on my own, and have them geotagged so my hearing aids automatically switch to my favorite program. Thanks to this app, I also found my hearing aids once when I thought I completely lost them. My audiologist can even adjust hearing aids remotely when I can’t get in to see him! Overall this app has been such a great tool for me when I do the hearing aid pairing correctly to the the phone, otherwise I can have weird issues and connection problems with it.



• 
  By Luv FPGAs

  5

  A possible solution to the red exclamation mark!

  For those that recently updated the Resound Smart 3D app and has been plagued with the persistent red exclamation mark, I got it to go away on my iPhone 6S by tapping on the lower right ‘More’ selection and then turn on ‘Demo mode’. Now select the ‘My Resound’ and you will see what the exclamation marks are trying to tell you. I suspect everyone is going to have slightly different reasons, just tap on each one to open a dialogue screen with a brief description and decide for yourself if you want it to perform the action. After you are done browsing the reasons to make the red exclamations disappear, go back to ‘More’ and turn off ‘Demo mode’ to re-enable controlling your hearing aids. Note, one of the items might be to update your hearing aids themselves, do this at your own risk! Don’t blame me if things don’t work like they use to, or differently, or what ever. I’m just the messenger!



• 
  By WDW1Fanatic

  4

  Definitely the best of the bunch

  Compared to a couple other brands, this app provides the best functionality on my iPhone, iPad and Apple Watch. Thank you. I appreciated the demo mode before I had a trial LinX 3D pair of hearing aids, and am now using this app with my new purchased Quattro’s on all three Apple Devices. Problems Upon occasion when I change program via my Apple Watch 4, it appears on the watch like the new program is operational (with no error message or failure indication), but the iPhone app and Quattros have not changed. This problem may happen more when the iPhone has lost or poor Bluetooth connection to the Quattros, e.g. when the iPhone is in an adjacent room but Watch remains on my wrist. Suggestions Create complications for new Apple Watch 4 Infograph and Infograph Modular faces (present complication won’t work on these). Make Apple Watch force touch on the running program be a single press to toggle mute on or off, vs now needing a force touch then light touch to accomplish the same. Similarly, add force touch to the running program on the iPhone app to toggle mute/unmute. This would be even easier than touching the small mute icon, and be consistent with the Apple Watch UI. Allow sound enhancer settings for phone call and streaming to be retained and managed independently of the program in use, or describe the present design choice better in your documentation so these capabilities can be better understood and utilized.



• 
  By CampeonJPM

  4

  Recent iOS update seems to have messed things up

  I've had my resound aids for 18 months. I have used the app successfully until the most recent iOS update in October 2019. Now the programming of the app seems to change everyday. Some days I can't hear any of my streaming options. Other days the programming shows that streaming is set for the left side only while the right side receives the ambient noise. Often I must turn the demo on and off for the app to recognize the aids and power up the battery icon. I have deleted and reinstalled the resound app pass several times. If I'm lucky I hit the right combination of tricks and streaming works for a few days with additional application of tricks. Today I am back to no streaming. I hope I'm not the only one with trouble and that someone comes up with a fix quickly!



• 
  By SmyrnaTech

  3

  What’s going on here??

  I am less than 8 hours into my very first hearing aid experience and I bought into the ReSound system for its supposed integrated platform (made for iPhone). Within the first 4 hours the left hearing aid would no longer switch modes and could not be found by the phone. Had to unpair (forget this device) and re-pair through the Accessibility settings. Now I have a “1” notification on the app icon and an “!” on the My ReSound tab that won’t go away. The watch app repeatedly will not connect through the iPhone app saying “device not found”. When it does work, it seems to be ok but obviously questionable. The devices themselves are working well- which is the main objective - hence the 3 stars. I can live with the app being flaky for the most part since I can always push the buttons on the hearing aids to change modes. Might I make a suggestion- instead of beeps and tones, use a voice prompt instead. Beeps and tones are so 1980’s. How about “one”, “two”, “power-on”, etc. I have three modes currently programmed and I have to listen to beeps to know which mode I’m on. And if I switch modes using the app, why do I have to listen to the number of beeps to tell me the mode I’m in?? Geniuses are rarely tidy, but perhaps dig a little deeper and discover some game-changing approaches to making a serious product even more user friendly. Happy to help.