delete IU Health Virtual Visits

How to Delete IU Health Virtual Visits

Published by Indiana University Health on 2023-11-13

We have made it super easy to delete IU Health Virtual Visits account and/or app.

Guide to Delete IU Health Virtual Visits

Things to note before removing IU Health Virtual Visits:

  1. The developer of IU Health Virtual Visits is Indiana University Health and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Indiana University Health holding their data to delete it. The law mandates that Indiana University Health must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Indiana University Health delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


How to delete IU Health Virtual Visits account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to IU Health Virtual Visits via Justuseapp. Get all Contact details →

Option 2: Visit the IU Health Virtual Visits website directly Here →

Option 3:   Contact IU Health Virtual Visits Support/ Customer Service:

  1. 100% Contact Match

How to Delete IU Health Virtual Visits from your iPhone or Android.

Delete IU Health Virtual Visits from iPhone.

To delete IU Health Virtual Visits from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold IU Health Virtual Visits until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the IU Health Virtual Visits app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete IU Health Virtual Visits from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose IU Health Virtual Visits, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with IU Health Virtual Visits? Report Issue

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What is IU Health Virtual Visits?

Anyone in Indiana (ages 2+) can now see a highly skilled Indiana University Health provider 24 hours per day, 7 days a week through an online live video with the IU Health Virtual Visits app. IU Health Virtual Visits is a secure, trusted alternative that works with your busy schedule to bring you and your family convenient access to our providers without having to travel to an office. You will interact with our providers via live, high-quality video and receive a diagnosis and instructions for treatment. Virtual Visits can be used for, but not limited to, the following symptoms: • Bronchitis, cold, cough, congestion, fever, flu and other sinus symptoms • Diarrhea, heartburn, nausea and vomiting • Cuts, scrapes, sprains, bruises, burns and insect bites • Hives, pink eye and rash • Infections, including bladder, yeast or urinary tract infection We also treat conditions such as acne, allergies, asthma, athlete's foot and back pain. If you use Apple Health, you can choose to share your...

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