How to Cancel Confluence Cloud

How to Cancel Confluence Cloud

Written by on 2023-03-13

We have made it super easy to cancel Confluence Cloud subscription
at the root to avoid any and all mediums "Atlassian" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Confluence Cloud?


Complete Guide to Cancel and Delete Confluence Cloud

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Confluence Cloud Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Confluence Cloud (subscription) you want to review.
  3. Click Cancel.

How to Cancel Confluence Cloud Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Confluence Cloud (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Confluence Cloud Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Confluence Cloud app and then click on "Cancel Subscription".

How to Cancel Confluence Cloud Subscription on Paypal:

To cancel your Confluence Cloud subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Confluence Cloud" or "Atlassian" to cancel.

What to do if you Subscribed directly on Confluence Cloud's Website:

  1. Reach out to Atlassian - the company behind Confluence Cloud directly: Get all Confluence Cloud's contact details here

  2. Visit Confluence Cloud website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Confluence Cloud account:

  1. Reach out directly to Confluence Cloud via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Confluence Cloud from iPhone:

To delete Confluence Cloud from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Confluence Cloud until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Confluence Cloud app.

Delete Confluence Cloud from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Confluence Cloud, » then click "Uninstall".


Confluence is your remote-friendly team workspace where knowledge and collaboration meet. The Confluence Cloud app makes it easy for you to jot down ideas as they come to you, create and edit pages, and collaborate with your team from virtually anywhere. NEVER MISS A BEAT - Get notifications for page activity, like mentions, comments, tasks, likes, and page shares - Search your entire site for key information - Browse any space across your site STAY CONNECTED TO YOUR TEAM - Catch up on what your team's been up to with Activity Feed - Read and share pages right from the app KEEP THE CONVERSATION GOING - React to your team's work with a like, comment, or share to build momentum across all of your projects - Use an @ mention to get eyes on pages quickly CAPTURE IDEAS WHEN INSPIRATION STRIKES - Jot down notes and ideas as they come to you - Add and edit tables right from your mobile device - Create, edit, and share pages in real-time PICK UP RIGHT WHERE YOU LEFT OFF - Find recent work in a flash so you can move work forward - Open starred pages to catch up on need-to-know information ADD A PHOTO OR VIDEO IN A SNAP - Take a picture or video and add them to a page from your device MOVE WORK FORWARD, TOGETHER - See what's happening across all of your Atlassian tools quickly and seamlessly - Select a Jira link to be taken right to the Jira app - Share pages in Slack right from the Confluence app Feedback? Shake your device with the app open to message the product team. We want to hear from you! Please note, there are two different apps: Confluence Cloud and Confluence Server. This version is for cloud instances. If you can’t log in, confirm with your Confluence admin that you’re working on a cloud instance. If your instance is self-hosted (server), choose the Confluence Server app.

Reviews & Common Issues: 5 Comments

By Adjudged friends

Fantastic mobile reading and solid editing

This app works great. Images render neatly in the mobile view and text is flowed well for reading. Editing works well and all basic text features including bullet and number lists, rich text, etc all work well. Comments are fast, page Like works fine. You can't create a table on mobile yet–hopefully that's coming soon–and obviously web-based macro add-ons can't be included very well in the native mobile edit view, but otherwise the other negative reviews are either ill-informed or erroneous.

By looperlonic

Very good, and always improving

As someone who works at Atlassian, I have to rely on this app more than the average Confluence user (that’s also a disclaimer that I work at Atlassian). That being said, we use Confluence like you wouldn’t believe.. so much open sharing and collaboration of ideas, research, project plans, and more. The mobile app has started to take on the feel of the desktop experience. It’s easy to see what I’ve recently worked on and viewed. When I tap on different features, the app is aware of where I’ve been, and is presenting my data intuitively more and more. So, to the point of my review title — it’s always improving.. release by release. Navigating through the app is simple. The pages and spaces presented are relevant. Woot! I’ll send my feature requests via app feedback.

By HeLives!

I am an Atlassian evangelist!

I have been using Atlassian products for 11 years. Atlassian has helped me to create order out of chaos for a number of my clients. Their products have helped me turn poor performing security programs into well oiled, agile teams. This gives me the opportunity to build a security program that complements the agile SDLC and creates a culture that supports security, not one that is reviled by developers.

By hjgolfman

Missing Native Features

The native Team Calendar isn’t available on mobile apps, which for some users may be the main reason why they would check Confluence on their phones: in order to check a team schedule on-the-go without having to whip out your work laptop or printing out the ever-changing schedule, just to waste paper. Please add this crucial, native feature! If it’s native, it should be supported everywhere, not just where it’s easiest/most convenient for your devs. Thank you! Otherwise it’s a great, useful app!

By Fan of Catan

Looks good, lacks most editing functionality

The UI is great, but virtually all editing options you’ll find in a desktop browser are missing or unimplemented. No idea why; adding a button for numbered lists, or table support, or horizontal rules, or image/file attachments (for instance), doesn’t seem difficult, and I’m not sure how this got out the door without the full set of editing options. Hopefully this is coming in future versions.

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