How to Cancel Adobe Creative Cloud

How to Cancel Adobe Creative Cloud

Written by on 2022-01-24

We have made it super easy to cancel Adobe Creative Cloud subscription
at the root to avoid any and all mediums "Adobe Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Adobe Creative Cloud

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Adobe Creative Cloud to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Adobe Creative Cloud subscription at the root to avoid any and all mediums "Adobe Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Adobe Creative Cloud Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Adobe Creative Cloud (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Adobe Creative Cloud, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Adobe Creative Cloud Subscription on your Android device

To cancel Adobe Creative Cloud subscription on Android, you need to realize that deleting the Adobe Creative Cloud app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Adobe Creative Cloud subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Adobe Creative Cloud subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Adobe Creative Cloud Subscription on a Mac computer.

To cancel Adobe Creative Cloud subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Adobe Creative Cloud app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Adobe Creative Cloud Subscription on Paypal.

To cancel your Adobe Creative Cloud subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Adobe Creative Cloud" or "Adobe Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Adobe Creative Cloud.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Adobe Creative Cloud's website?

Here's how to cancel your Adobe Creative Cloud subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Adobe Creative Cloud's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Adobe Creative Cloud's contact details here

  2. Visit the website of Adobe Creative Cloud. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Adobe Creative Cloud account

You might have created an account on Adobe Creative Cloud during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Adobe Creative Cloud via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Adobe Creative Cloud's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Adobe Creative Cloud from your iPhone or Android.


Delete Adobe Creative Cloud from iPhone.

To delete Adobe Creative Cloud from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Adobe Creative Cloud until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Adobe Creative Cloud app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Adobe Creative Cloud from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Adobe Creative Cloud, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Adobe Creative Cloud?

Our crowdsourced data from Adobe Creative Cloud and Justuseapp users, shows that it is Unrated to cancel a Adobe Creative Cloud subscription.

If you haven't rated Adobe Creative Cloud cancellation policy yet, Rate it here →.



What is Adobe Creative Cloud?

Take Creative Cloud with you to manage your files, install fonts, view tutorials, and discover apps on the go. It's all on your device, wherever you are. ACCESS YOUR FILES Download, share and preview your work saved in Creative Cloud. View Photoshop docs, Lightroom photos, Libraries, cloud documents, PDFs, XD prototypes, and mobile creations, even offline. Upload files to Creative Cloud in-app and from Google Drive, Dropbox, iCloud, and Apple’s File app. Create new libraries from your camera roll and Adobe Stock. ALL ADOBE FONTS ON IOS Browse, install, and create with Adobe Fonts, now on mobile. Access 1,300 fonts for free, 17,000 fonts with your Creative Cloud plan. Find missing fonts in documents. Install on mobile to activate fonts on all your devices. LEARN MORE Watch engaging tutorials about your favorite apps, learn new skills, tips, and tricks. Track your progress and pick up where you left off on the web. 2GB OF STORAGE Free, basic Creative Cloud membership includes 2GB of complimentary storage for file syncing and sharing. ADOBE APPS Discover new Adobe mobile apps. Find and launch apps you’ve already installed. COLLABORATE Share designs and comments with your team. Get instant notification of their feedback. Optional in-app purchases Access over 17,000 Adobe Fonts with a subscription to Adobe Spark or Adobe Premiere Rush, which may be part of your active Creative Cloud subscription or available as standalone apps for US$9.99/month. Add an additional 20...



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Have a Problem with Adobe Creative Cloud? Report Issue

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Why should I report an Issue with Adobe Creative Cloud?

  1. Pulling issues faced by users like you is a good way to draw attention of Adobe Creative Cloud to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Adobe Creative Cloud customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Adobe Creative Cloud.


User reviews of Adobe Creative Cloud


  • By Good phone app
    5

    Very impressed with all adobe apps in one place

    I’ve always very much loved all of the Adobe Lightroom and photoshop and most all of the Adobe apps. I love the photo editing apps and I’m learning more about the other apps that are on creative cloud that I haven’t had the chance to use yet. This creative cloud app is so good and it has so many different apps and features that I just may sign up for the monthly fee to have accessibility to the extra features. All of the apps are so wonderful. And I am not one to pay a monthly subscription but for this one I think I will and it will be so worth it. So like I said I am very, very impressed and thank you for creating this app that has all the other apps included! It makes it easy fun and I just love to create. Thank you.



  • By Freelancer 4373
    5

    So fast!

    I was shocked at how instantly the files I work on synched after downloading the mobile app. Plus is allows you to sign in on phone and still have two devices (like a lap top and a desktop) signed in if you are working on multiple projects etc. The fact that I can quickly check something and snap a screen shot and send to partners while plowing through the other devices on work in Adobe programs is a huge multitasking savior! It’s also great on-the-go for showing or sharing files if you are away from working and need to keep things moving. It’s better than other clouds because it’s Adobe work related so it keeps it focused instead of transferring stuff from another cloud. Love the mobile app.



  • By bMi2
    5

    Worthy Investment!

    You deserve 5-stars.. If there were a way to slow down the number of updates; quickly clue in on new versions; understand how or what each product interfaces with programs on my desktop and mobile devices - it would be great. Desktop and laptop program crash reports were heavy both Summer quarter and Fall 2016; intermittent Winter 2017; consistent again this Spring 2017 quarter - but Crash Reports only go to Apple. Apple installed 16GB cache memory with a 1TB HD on my desktop so I added the dedicated 1TB external drive just for "Workspace" - a Scratch Disk recommendation each Adobe CC program. Apple did configure a partial fix but the Adobe updates/programs resist an external scratch disk. The mobile Adobe CC apps all work without a glitch!



  • By Little_Chami
    5

    Very, Very helpful program but I need help with a few bugs.

    The app is very pleasing to use but It has been crashing and when I try to upload photos almost all of them are greyed out or not there. I would like some help. I don't know if it's a iOS error or a app error. Also can you add dark mode to all adobe apps soon. I would like to use it at night but it strains my eyes. Some of the controls are laggy and need to be fixed. For example when I try canceling the video because it failed or try to resume it it register my click but does nothing. I know this because it has that greyed box when you click it. (if that makes since.) IOS Version: IOS 13.1 (latest beta, whatever that is)



  • By jekcordle
    5

    A Must For Teachers!

    I have been using Creative Cloud this past year and wonder why I didn't find this sooner. I love the numerous applications I can use with my documents and photos. There is so much that I still need to learn about tools I haven't used yet. Speaking about learning, the tutorials and help you receive is top notch. They are written with the average user. In fact when you login they ask you your skill level so they can tailor your specific needs. The editing of documents is a blessing in the digital age. I can now take a document and where there are blanks I can insert fillable text boxes and then shoot it out to Google Classroom. This is the best investment I've made in terms of productivity and creation. Having all my pictures automatically grouped is a blessing. I can then select a picture quickly and take it into Photoshop where I can manually or change the settings to auto. This program alone is worth every penny. Teachers, put this on your back to school list! You won't be disappointed.




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