How to Cancel UBA

How to Cancel UBA

Written by on 2021-06-13

We have made it super easy to cancel UBA Mobile Banking subscription
at the root to avoid any and all mediums "United Bank For Africa" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate UBA's Cancelation Policy


Complete Guide to Cancel and Delete UBA Mobile Banking

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel UBA Mobile Banking subscription at the root to avoid any and all mediums "United Bank For Africa" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel UBA Mobile Banking Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on UBA (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for UBA Mobile Banking, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel UBA Mobile Banking Subscription on your Android device

To cancel UBA subscription on Android, you need to realize that deleting the UBA app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the UBA Mobile Banking subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your UBA subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from UBA?

Removing card details from UBA if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like UBA from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on UBA Mobile Banking or any other website using your Justuseapp card.
  5. Cancel the UBA subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact UBA directly. Get their Contact info →

How to Cancel UBA Mobile Banking Subscription on a Mac computer.

To cancel UBA subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the UBA Mobile Banking app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel UBA Mobile Banking Subscription on Paypal.

To cancel your UBA subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "UBA Mobile Banking" or "United Bank For Africa" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to UBA Mobile Banking.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on UBA's website?

Here's how to cancel your UBA subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into UBA's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all UBA's contact details here

  2. Visit the website of UBA. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete UBA account

You might have created an account on UBA during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to UBA via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete UBA Mobile Banking from your iPhone or Android.

Delete UBA Mobile Banking from iPhone.

To delete UBA from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold UBA Mobile Banking until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the UBA Mobile Banking app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete UBA Mobile Banking from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose UBA Mobile Banking, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete UBA?

Our crowdsourced data from UBA and Justuseapp users, shows that it is Very Easy to cancel a UBA subscription.

If you haven't rated UBA cancellation policy yet, Rate it here →.

What is UBA Mobile Banking?

UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as: • Quick log-in within a few seconds with the biometric option on devices that support this feature • Faster navigation with the sliding menu available on all user sessions • Fewer, more intuitive screens enhancing user experience • ATM/Branch locator • 24-hour customer service support via live chat • Quick selection of phone numbers from device contacts list for airtime top up • Favourites list creation for easier transactions • Auto reminders for recurrent bill payments and transfers

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 4 Comments

By Tunde Olukayode
Nov 08 2021

I have been trying to log in into my mobile app but it is saying I have to delete from my other phones which I have no access to again.

By Emenike John ogbonnaya
Sep 18 2021

Please, I want you to stop my uba auto credit card renewal.

By Folashade
Jun 26 2021

I mistakenly open an account using UBA app
How do I delete it

By Odey Sunday otuji
May 07 2021

My iPhone 7 was stolen And UBA Mastercard was link up my phone

There making used of that now
Please donations please
My is with them all do

Have a Problem with UBA Mobile Banking? Report Issue

Leave a comment:

Why should I report an Issue with UBA Mobile Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of UBA Mobile Banking to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a UBA Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UBA Mobile Banking.

User reviews of UBA

  • By kevc17

    Great update

    I am happy as most of the updates i see, i noted during the survey. Its very important to get clientele opinion in modern day banking. I personally took out time to write what i thought you guys could improve. I am looking forward to see more on your app. I see you can now send from UBA to UBA that’s impressing. Please look at the surveys again and try to integrate more features in your banking app. UBA rocks! You are the best bank in Africa.

  • By vikito981

    App Error

    I haven’t been able to view my account history and now my account balance isn’t showing can’t send money, this error do occur every month ending cant this be resolve? Thanks

  • By ddiora

    Problem with login

    What is actually wrong with the app it’s having issues with log in ...I really can’t understand

  • By ibmaniiiiii

    Nice upgrade but little error

    Try and make the balance hiding on opening the app for privacy

  • By Melody-121

    Working perfectly fine

    Very fast and it’s doesn’t have no stress

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