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⚠️ Most reported problems ⚠️

Not working
50.0%

Something else
30.0%

Crashes
10.0%

Login
5.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Seeing AI Problems 😠👌🔥

- Does not read expiration dates

- Does not read handwriting

- Does not read maps or weather radars

- Beeps get faster when trying to take a picture of a barcode and then the app crashes

  6 Reported Issues: 😵🆘🛟🚨📢

Thomas Remme
2024-10-21

Seeing AI on Android (Samsung Flip) does not read aloud text in TT or document mode.

Sam E Safa
2023-10-20

It doesn't matter what I type on the app, the following message appears,"Something went wrong, shall I try again?". My iPhone is up to date, my MacBook Air is up to date, my internet connections have full bars and I deleted the app and reinstall it, still have same message..Please advise.

John Doe
2023-10-10

When starting Seeing AI on iphone 7+ and latest iphone se app doesn't open focus is always on the status bar.

Rita Scott
2023-09-12

My audio quit working on seeing ai I am using apple ipad

Susan Kinzer
2023-03-15

Document and Product aren't working. Message says something went wrong, try again later.

Chris Prince
2023-02-04

Use app for schools. Receiving error 'Plese try again later'.

Showing 1-6 of 6

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Common Seeing AI Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Microsoft Corporation, developers of Seeing AI.


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Contact e-Mail: [email protected]


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E-Mail: [email protected]

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Developer: Google LLC




About this app

Designed for the blind and low vision community, this ongoing research project harnesses the power of AI to open up the visual world and describe nearby people, text and objects. • Short Text - Speaks text as soon as it appears in front of the camera. • Documents - Provides audio guidance to capture a printed page, and recognizes the text, along with its original formatting. • Products - Scans barcodes, using audio beeps to guide you; hear the name, and package information when available. • People - Saves people’s faces so you can recognize them, and get an estimate of their age, gender, and emotions. • Scenes (early preview) - Hear an overall description of the scene captured. • Currency - Recognizes currency notes. • Light - Generates an audible tone corresponding to the brightness in the surroundings. • Images in other apps - Just tap “Share” and “Recognize with Seeing AI” to describe images from Mail, Photos, Twitter, and more.  Available in 70 countries including Albania, Argentina, Australia, Bhutan, Brazil, Canada, Egypt, European Union, Ghana, Hong Kong, Iceland, India, Israel, Jamaica, Japan, Jordan, Kenya, Liberia, Macedonia, Madagascar, Malaysia, Mexico, Nepal, New Zealand, Nigeria, Norway, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Sierra Leone, Singapore, South Africa, South Korea, Sri Lanka, Switzerland, Tanzania, Thailand, Turkey, UAE, USA, UK and Zimbabwe.  Recently honored by American Council of the Blind, American Foundation for the Blind's Helen Keller Achievement Award, CES Asia, Mobile World Congress, FCC Chairman's Awards for Advancements in Accessibility and AppleVis Hall of Fame.  Seeing AI is built to help you achieve more by leveraging the power of the cloud and artificial intelligence.  Seeing AI is a free app that narrates the world around you.  As the research progresses, more channels may be added.  Supported on iPhone 5C, 5S and later; best performance with iPhone 6S, SE and later models.  Questions, feedback or feature requests?  Gradually coming to more countries.  Email us at this app @ microsoft. com.