I’ve had the paid version of PasswordManager for years. Bought new iPhone XS, backed-up passwords, and app loaded to new phone and everything was fine at the store. Got home and PasswordManager wouldn’t open. Deleted and went to PasswordManager Store and my version iPassword app was gone and they wanted me to paid for another version. I downloaded the free version to see if I could get PasswordManager to work without deleting all my passwords. Luckily I had a version on my iPad. The new free version couldn’t see my iCloud backup file so I downloaded a backup file to my iTunes in my computer. The free version was able to see my backup file on iTunes. I went to my wife’s purchases and found that we bought the pro version for her some years back. With the family sharing, I was able to download a new pro version instead of my upgraded paid free version. To make sure everything was good, I powered down my phone then turned back on. PasswordManager would open then shutdown. I read some comments that the FaceID wasn’t working, surely they would have disable? I deleted PasswordManager , reinstalled, opened, restored backup file, and FaceID was turned on by default, good grief. I turned of FaceID and now after hours of fun and troubleshooting and ridiculing by family PasswordManager works fine. If I didn’t have all the passwords already loaded I would go to another app. I suspect I’ll have more problems in the future.