Fresh produce, baked goods, meat, pantry items and more.
What’s the cost? Most in-store pickups are free. Delivery is a little
extra. Where’s it available? Use your location or enter your ZIP Code to
Listed below are our top recommendations on how to get in contact with Walmart Grocery Shopping. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Walmart Grocery Shopping. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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I wanted to love this app and service. So convenient! But this "free" service has hidden costs in over-charges that you won't notice unless you actually take a detailed look at your receipt afterwards. And they don't give you a receipt in person, so you can only find out they charged you too much a few hours later in a super confusing email receipt. And the real kicker is, even though Walmart has a reputation for customer service, THEY WILL DO NOTHING to make it right. If you go in the store, they act almost like you bought it at a totally different store and so they "can't do anything." If you call costumer service, they give you the run-around and tell you to go to the store. We were over-charged on two different occasions (at two different Walmart locations). The first time, we were charged the "approximate" price rather than the actual price on a meat item that was priced based on weight (they picked out a small piece of meat that was supposed to cost less, the cost was printed right on the front of it). The second time, we requested to NOT purchase one of the substituted items on our order, and they didn't give us the item, but they charged us for it anyway. The whole system is either poorly designed or just intentionally designed to rip people off. I like to think the system is just still new and they are working out the bugs, but either way, I'm not going to use this service anymore, and I don't recommend it.
So I needed three items: sodas, trash bags, clothes hangers. The sodas aren’t always in stock so I switched my pick up store 21 that was 15 minutes away even though I live right next to one. I only drink diet Sunkist so I decided to order ten 12 packs of diet Sunkist. It was clear Walmart thought they had this soda at the store because I was able to choose a maximum of 18 where other stores did not have any available. I arrived and waited five minutes for the associate to show it might show up at my vehicle. The only thing they had of my order was the hangers; they didn’t even have 30 gallon hefty trash bags which was an item that I allowed for substitution. So for a $50 order I ended up only being able to pick up about three or four dollars worth of it. I fault Walmart inventory management for this issue. And, I don’t buy that this could be a shoplifted item for the reason inventory is off because there’s no way 12 packs of soda (18 of them) are walking out of the store. I did subsequently go into the store and verify the items were not there. Had Walmart inventory told me this I would not have wasted my time with this order. A company like Walmart where items are scanned as they leave the store really has no excuse for this gross in accuracy in inventory. I’ll give them another couple of years to get their act together before I attempt this again.
So favorites hasn’t worked for A LONG LONG TIME, OVER 6 months & my old review is gone AGAIN‼️ so again I say, fix it or get rid of it‼️‼️‼️ EVEN WITH THE CURRENT VERSION I STILL HAVE TO SEACH ALMOST EVERY ITEM TO ADD MY FAVORITES TO MY CART, instead of just being able to look at a list of my favorites and see what is and is not in stock of just my favorites, to have to go through every freaking gallon of milk in the entire sticking store & I’m really tired of half by order being out of stock, (when the app says it’s in stock & getting broken eggs, expired food, wrong products checked thru as the right product, & I no longer allow them to do substitutions because they pick things without logic‼️‼️‼️ and when the app says things are in stock, & the store says they’re not, and you walk in the store to see if it is because you’re sick of it, and it is on the shelf, you just want to scram‼️‼️‼️ but the Juliet boulevard location has been out of stock of half the stuff for over a year, their shelves are always half empty, but you drive to North Tamiami Trail and their store is clean and their staff is helpful and their shelves are full‼️‼️‼️‼️‼️‼️‼️ but stupid Juliet is a training store⁉️ somebody needs to plug in their brain‼️‼️‼️ North Tamiami Trail is the best Walmart in this town and we have 6‼️‼️‼️‼️‼️‼️‼️ I’ve started shopping at Target again because I’m sick of it‼️‼️‼️
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