Contact InstaShop Support
Company Name: InstaShop Ltd
About: InstaShop is an online grocery shopping marketplace with a focus on making groceries easier for the
everyday life of a consumer.
Headquarters: Dubai, Dubai, United Arab Emirates.
InstaShop Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with InstaShop: Groceries & more. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact InstaShop: Groceries & more. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of InstaShop Ltd
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit InstaShop Website
Privacy Policy: http://instashop.ae/terms
Developer: InstaShop Ltd
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Get Pricing Info for InstaShopContact InstaShop! Or Contact Support
Need help using InstaShop? Try their Help Center now!
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InstaShop on LinkedIn!
Read 4 Customer Service Reviews 😭😔💔
Someone Attempt to make Account on my Mobile Number: 0502370456, as I received verification code Kindly Block that person.
Fail to meet expectations
by ReaBv
The concept behind the app is good, however, in real life it fails to meet the needs of the customers. Items that are unavailable are not marked so when you place an order you get updates to find replacement items. The other issue is the delivery. They estimate a delivery time, but can’t commit to it. Give them an extra 15-20 minutes when ordering as they are never on time.
The customer service guys follow up if you place a complaint or wish to cancel an order that’s been delayed. They are not problem solvers rather chatty men who just want to hear their own voices rather than solve the problem. If they bother to call the least they should do is offer to reimburse the delivery fee whenever there are issues with the items or delivery time.
Still a long way to go to meet what this app set out to achieve!
SEVEN HOURS WAIT TIME???
by SA - Reviews
What was supposed to be 80 mins , became a 7 hours wait time!!? Such poor customer service. If you need to report an issue, report it & you’ll receive a text stating who’ll handle your case and to show you how much they care. BUT the catch is you’ll continue to wait for a minimum of an hour before anyone gets back to you. & when they do, it’s basically a waste of time as nothing will be resolved. This is my second issue report of the day was was done more than an hour ago & I’m yet to get any call back, and I don’t think they’ll be answering as they just gave me 8 AED points in my InstaPoints for an order worth around 200 DHS… Don’t waste your time on this APP.
Inconsistent
by Lrdmd
I’ve ordered many times and every single time I have to make a substitutions or the item is out of stock bc the inventory is not updated. They usually try to rectify but there needs to be improvements. It’s such a great concept but the platform needs improvement and and a way for stores to update their inventory. I don’t trust the rave reviews. I have ordered a dozen times and most orders, I end up with more frustration than it’s worth. I deleted the app today.
Don’t pay with credit card Bc most likely half your items won’t be available- better cash. GOOD LUCK
Have a Problem with InstaShop: Groceries & more? Report Issue
Why should I report an Issue with InstaShop: Groceries & more?
- Pulling issues faced by users like you is a good way to draw attention of InstaShop: Groceries & more to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a InstaShop: Groceries & more customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using InstaShop: Groceries & more.
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