Jenji Status

Last Updated on 2025-01-14 by Gleetr

I have a problem with Jenji

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⚠️ Most reported problems ⚠️

52.9%

Not working

17.6%

Account

11.8%

Connection

5.9%

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Common Jenji Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Jenji network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Jenji App
1. On android, goto Settings » Jenji » click [Force Stop]

Clear Jenji App Cache and Data:
1. On android, goto Settings » Apps » Jenji » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Jenji.

On android, goto Settings » Apps or Manage Apps tab.
Click Jenji » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Jenji » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jenji

E-Mail: support@jenji.io

Website: 🌍 Visit Jenji Website

Privacy Policy: https://www.jenji.io/en-us/privacy-policy

Developer: Jenji

Jun 12, 2025, 04:02 AM
a user from Issoire, France reported problems with Jenji : Screen
Mar 16, 2025, 08:39 AM
a user from Frankfurt am Main, Germany reported problems with Jenji : Connection
Mar 01, 2025, 10:08 PM
a user from Attalens, Switzerland reported problems with Jenji : Login
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