Dext app not working? crashes or has problems?

Dext Status


I have a problem with Dext

Are you having issues? Select the issue you are having below and provide feedback to Dext.




⚠️ Most reported problems ⚠️

Something else
38.5%

Not working
26.9%

Connection
23.1%

Login
7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Dext Problems 😠👌🔥

- Auto reading of payees or amount sometimes gives false data

- Would be nice to have only one login for multiple businesses

- Bug when changing password on Apple 8+ with keyboard covering "Save and Login" button (UI issue)

  10 Reported Issues: 😵🆘🛟🚨📢

Dianne Westcott
2023-11-29

Dext is running slow publishing to Xero, and loading emailed in invoices Is there a problem?

Jema Jones
2023-03-09

Invoices temporarily load into inbox then disappear with no action. Keep trying to upload them, stay on for a few seconds, then error.

Moira Hagger
2022-07-26

I am loading Invoices into dext and they that they are successful - However thy never make it to processing Although screen say they are in there

Yolande Roux
2022-07-18

I have published bills for one of my clients on Friday. 15 July 2022 It still not reflect in their xero file as of today. 18 July 2022 How long will this take?

Richard
2022-07-12

Similar to other issues post here. We are using iphone (IOS) to take photos of receipts. Says documents "in processing" then they just disappear off the screen leaving no trace. This is a real pain, the app has been unreliable in two different business that I do admin for today. It has wasted a lot of time. The service is so expensive to use I would expect it works all the time. Support is non-existent too. Disappointed.

Whitney
2022-05-26

says documents have uploaded and are going to processing and then the "in processing" tab shows 0 documents and they never arrive in the inbox! has been doing this for a couple days but mysteriously working for some documents.

KHALID PARVAIZ
2022-05-22

having problem with app as it says its extracting invoice but then disappears without loading to Xerox accounting

Kimberley Visee
2022-05-09

I cannot add any documents to my expenses. What is going on?

Liam Carrington
2022-05-09

Uploading on android app and just dissappears tried troubleshoot the usual uninstall also tried clearing cache and data please any help is appreciated

Charleen
2022-05-04

Dext not working - says QBO subscription not active, but it quite alive and active. Doing for about 95% of account in Dext linked to QBO.

Showing 1-10 of 10

Have a Problem with Dext: Expense Tracker App? Report Issue




Common Dext Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dext app on iOS and Android devices. Solve all Dext app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Dext iPhone Issues and Solutions

  2. Dext Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Receipt Bank Limited, developers of Dext.




About this app

No data entry and no paperwork, for cloud or desktop systems, we update the accounting software in real time, so your business and your clients are always up to date with your finances. this app makes life easier; clients’ receipts, invoices, bank and credit card statements are arranged in an organised, easy to access reports.  this app is the business expense tracker that tracks, reads and stores your receipts and invoices on the go, so you can focus less on finance and more of your time on what really matters: growing your business.  Capture, store and keep track of your business receipts, bills, invoices and bank statements with this app’s award-winning technology.  It’s an uncomplicated expense tracker, just a few taps and you can pay an invoice and record it on your books and the archive option will keep your items on file for several years, perfect when going paperless! - On a business trip abroad?  Upload bills, receipts, invoices and bank statements on-the-go from your phone, laptop or email account, before connecting your accounting software via our seamless integration.  Take out a 14-day free trial of the this app expense tracker to get access to our single-user Business Plus plan, where you can experience the core functionality and usability of Dext .  Whether you’re a small-to-medium sized business, a sole trader or self-employed, this app can transform the way you do business making your accounting admin easy, quick and painless.  Effortlessly update your reports, this app uses machine learning to tailor bookkeeping to your business needs.  Using this app, you get it all back so you’re free to focus on what really matters — growing your business.  Connect with leading cloud accounting platforms – such as Xero, Sage and QuickBooks – to unlock automated publishing and automated transaction matching for quick-fire reconciling.  You can take out a trial of this app for Business without needing to provide any payment information up front.  Use your phone to snap and extract all the important data and then scrap the physical copy. Simple and paperless!  Start expensing more, paying less tax and saving vital hours in your week.  The time you’d usually spend on your finances?