Kiwix app not working? crashes or has problems?

Kiwix Status

Last Updated on 2024-12-01 by Wikimedia CH

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17 User reports:
App has problems

User reports 17

⚠️ Most reported problems ⚠️

Crashes

40.0%

Not working

35.0%

Something else

15.0%

Connection

5.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Kiwix Problems 🔥

- Does not allow for downloading regular Wikipedia with pictures

- Articles freeze during downloads

📋 3 Reported Issues:

Nightmare 2023-06-28

i download kiwi and turn off protecion but can't launch

Raj 2022-12-14

The not enough storage is available error might be from an older version (as reported in other places) - maybe trying a new version would improve things?

Remo Nannetti 2022-07-07

I have tried to download Wikepedia using Kiwix on two separate PC's, one running Windows 10, the other Linux. In both cases I get a Javascript error message saying that not enough storage is available. This is not the case as both download locations selected have sufficient memory. Can you help? Thanks!

Showing 1-3 of 3 reported issues:

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Common Kiwix Problems & Solutions. Troubleshooting Guide

Table of Contents:

Kiwix iPhone Issues and Solutions

Kiwix iOS app crashes, not working, errors
Kiwix iOS app network issues
Kiwix on iOS has black/white screen

Kiwix Android App Issues and Solutions

Kiwix has errors/crashing/not working
Kiwix server network connectivity issues
Kiwix has black screen

⚠️ Troubleshoot | Fix Now in One Click

Kiwix iPhone Issues and Solutions

How to fix Kiwix app crashes or not working on Iphone (iOS):

Close and restart the Kiwix app on iPhone
Update Kiwix app to the Latest Version for iOS
Uninstall and reinstall Kiwix iPhone app
Update your iPhone to the latest iOS version

Fix Kiwix on iPhone unable to connect to server/internet connection issues::

To resolve Kiwix network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Kiwix Android App Issues and Solutions

Fix Kiwix not working on Android, crashes, errors or is unresponsive:

Force Stop the Kiwix App
1. On android, goto Settings » Kiwix » click [Force Stop]

Update Kiwix to the latest version on PlayStore

Clear Kiwix App Cache and Data:
1. On android, goto Settings » Apps » Kiwix » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Kiwix.

Fix Kiwix unable to contact server/ Kiwix internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Kiwix » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Kiwix » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kiwix