Kiwix app not working? crashes or has problems?

Kiwix Status

Published by Wikimedia CH on 2023-10-19

Kiwix enables you to have the whole of Wikipedia (and many other web sites)
available wherever you go! On a boat, in the middle of nowhere, or when data
charges are too high, Kiwix gives you access to the whole human knowledge for
free. You don't need Internet, everything is stored on your mobile
device! Download the Kiwix program from the iTunes App Store then download the
ZIM data files which contain the content.

I have a problem with Kiwix

Are you having issues? Select the issue you are having below and provide feedback to Kiwix.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

150.0%

Crashes

100.0%

Reported Issues: 3 Comments

By nightmare 10 months ago

i download kiwi and turn off protecion but can't launch

By Raj 1 year ago

The not enough storage is available error might be from an older version (as reported in other places) - maybe trying a new version would improve things?

By Remo Nannetti 1 year ago

I have tried to download Wikepedia using Kiwix on two separate PC's, one running Windows 10, the other Linux. In both cases I get a Javascript error message saying that not enough storage is available. This is not the case as both download locations selected have sufficient memory. Can you help? Thanks!

Common dislikes about Kiwix app

- Does not allow for downloading regular Wikipedia with pictures

- Articles freeze during downloads

Have a Problem with Kiwix? Report Issue

Common Kiwix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kiwix app on iOS and Android devices. Solve all Kiwix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kiwix iPhone Issues and Solutions

Kiwix iOS app crashes, not working, errors
Kiwix iOS app network issues
Kiwix on iOS has black/white screen

Kiwix Android App Issues and Solutions

Kiwix has errors/crashing/not working
Kiwix server network connectivity issues
Kiwix has black screen

Kiwix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kiwix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kiwix app crashes or not working on Iphone (iOS):

Close and restart the Kiwix app on iPhone
Update Kiwix app to the Latest Version for iOS
Uninstall and reinstall Kiwix iPhone app
Update your iPhone to the latest iOS version

Fix Kiwix on iPhone unable to connect to server/internet connection issues::

To resolve Kiwix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kiwix black/white screen (blank screen) on iPhone:

Follow the Kiwix iOS app troubleshooting guide Here →

Kiwix Android App Issues and Solutions

Fix Kiwix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kiwix app issues:

Force Stop the Kiwix App
1. On android, goto "Settings" » click Kiwix app. » click "Force Stop".

Update Kiwix to the latest version on PlayStore

Clear Kiwix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kiwix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kiwix.

Fix Kiwix unable to contact server/ Kiwix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kiwix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kiwix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kiwix on android.

Solve Kiwix black/white screens issue on Android:

Follow the Kiwix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wikimedia CH, developers of Kiwix.

35.71% Contact Match

Developer: Kiwix Team

E-Mail: [email protected]

Website: Visit Kiwix Website

About this app

A faster and more reliable method is to use a computer to download the small torrent file for the large non-indexed ZIM file you want (not the pre-indexed package for Windows) from app. org/wiki/Content_in_all_languages, then use a bit-torrent client (such a qTorrent) to download the actual ZIM data file to your computer. You can download these files directly using the this app App on your iPhone, iPad, or iPod Touch - but this might take a long time, may incur expensive charges for the download, and is liable to errors because some files are rather large. Download the this app program from the iTunes App Store then download the ZIM data files which contain the content. On a boat, in the middle of nowhere, or when data charges are too high, this app gives you access to the whole human knowledge for free. You can then transfer the ZIM file to your iOS device using iTunes File Sharing. this app enables you to have the whole of Wikipedia (and many other web sites) available wherever you go! You don't need Internet, everything is stored on your mobile device!