Overall this has turned out to be an affordable solution with all the basic features needed to store photos, documents (if you pay for more gigs), and other media. AmazonDrive is fairly intuitive and easy to use, but does still have a ways to go. I have noticed that on the newer iPhones, AmazonDrive will crash when trying to move files around in the mobile app. Ive found that doing any type of organization in the system like renaming folders/files, moving things around quickly, etc is not really worth it on mobile or tablet. The system is easy to use but not very efficient when doing those functions. Heic is supported within the drive; however, they are not viewable on phone which is a pretty big downfall for anyone using newer iPhones. Overall very happy with the system but hoping for more powerful functionality in the near future.