Microsoft OneDrive Reviews

Microsoft OneDrive Reviews

Published by on 2025-02-06

🏷️ About: Microsoft OneDrive is a cloud storage app that allows users to back up, protect, sync, and access their photos, videos, and files on all their devices. The app offers 5 GB of free cloud storage, and users can upgrade to a Microsoft 365 subscription to get up to ... Show more


       


Overall Customer Experience 😎


😎 Positive experience
43.8%

🫥 Neutral
32.9%

🤬 Negative experience
23.3%

~ from Justuseapp.com NLP analysis of 476,710 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Can be set up to upload automatically as you take pictures or videos

- Saves things in their own file folders by dates, making it easier to find what your looking for

- Saves information about the pictures, videos, and files

- Recent update takes it the rest of the way - it is outstanding

- Drag and drop is also robust and well implemented



Read 28 Customer Service Reviews 😠💢

4.7 out of 5
Most basic tasks not working

I have two Onedrives, one for personal and one for another purpose that needs to be jeo separate. I MicrosoftOneDrive I can only access one or the other by having to sign out and back in every single time. Microsoft Office apps on the other hand can juggle my two OneDrives in parallel no problem -... Show more

Typical Microsoft Crudware treating people like kids

People use stuff like this for work, at least I do. So get rid of or let me have some basic options to get rid of distractions. No need for stupid recent documents. What I did last week is rarely relevant today. No need for stupid photo memories of work pics either. How about let me decide where u ... Show more

Beware

Your files will be moved. Most of the links any of your programs need will be lost. The 2 reasons I have seen: (1) when it moved a documents folder to online, it ran out of storage space. Only two of 5 subfolders were available online. Excel could not find the documents that were moved to a Tempo... Show more

Power Users, this app isn’t for you.

For the last two years I have submitted feedback and notices to the OneDrive team, sent a UserVoice, and posted in the r/OneDrive reddit. All ignored. Camera upload is broken. It works until it doesn’t, gets stuck on “setting things up” and flat out stalls on most videos/images. When it works, it’s... Show more

Can’t use it to judge — stuck on advertisement!

I’m trying not to give Microsoft OneDrive a bad review, but I can’t use it to know if it’s worthwhile. Logging on, then scrolling through the pages quickly brings me to an advertisement for Premium OneDrive services, including a 7 day free trial to Microsoft Office 365. There is a little X in the ... Show more

Not the best imo

I mainly use MicrosoftOneDrive for gaming clips that I record and need to share on to my social media. I’ve tried really hard to like MicrosoftOneDrive but it only gives you 5gb for the free package and then if you want more gb’s you have to upgrade and start paying 6.99 or more (can’t remember h... Show more

Sharing functionality and storage is seamless but app is not mature enough

Our digital health company just transitioned to OneDrive from Box for cloud storage. We spend a ton of time in the field, so having access to user guides, service docs on-the-go is critical. Amongst a vast library of languages and complex product lines, finding the right document at the right time ... Show more

Good but needs to be MUCH better

It does what it needs to in terms of cloud storage on the iPad. It’s best if you have an office 365 subscription so that you get the 1TB of storage, which is great for me because it allows me to store all my files easily. It could be A LOT BETTER though. First, it does have files app integration wh... Show more

Good but More Potential to Fill Capability Gaps

A great start and is stable. A few items to note are that while it supports the Personal Vault storage, you cannot edit files stored there within their native apps like Excel etc. you have to move the files out of the vault to edit! It kind of defeats the purpose as it is then only useful to store ... Show more

Needs more capabilities for multitasking (iPadOS 14)

My review is based on my usage and use cases, which is mostly using iPad as productivity and office machine, specifically the most two apps I am using are MS Outlook and MS OneDrive, aside from the many useful features the OneDrive has that makes my daily work more fun and easy, but it still need b... Show more

Good App/OneSimpleProblem

I gives this a 4 star because if one simple problem. I can’t save my videos. I can save my photos but not my videos. And I can’t edit my videos when I can’t save them. MicrosoftOneDrive is really good for storage. You get extra free storage which can be pretty useful if you don’t have any storage ... Show more

Accessibility

I like One Drive a lot. However, when it’s icon comes up as an option to send or save something into it, it does not provide me an option to create a new folder or to select the folder I would want to send or save my file in. Yes, I can do save it that way but I have to go to “Save to Files” first... Show more

The Best For Online Storage and Sync Files

I can’t praise enough OneDrive. I had been using it since the SkyDrive days. Those days were storage heaven. I was able to rack up to 50 gigabytes of free storage. Well, OneDrive came to life and changed things. Some improved and some got canned like the amount of free storage. That is the only rea... Show more

Great for groups working together

I actually moved from a Windows phone quite a few years ago and brought this with me. I and most if my family use it on our computers and phones so we can share important information and ideas about upcoming events!

I also keep memory notes to myself in various sections which I can share or... Show more

Overall good but...

As a user who uses Windows desktop computers and Microsoft office, but also has an iPad and an iPhone, this has been a godsend, however in the update process critical features frequently become broken. Password-protected Microsoft office files can not be opened on OneDrive in iOS, but can on Window... Show more

Wonderful to use & frustrating to understand

Once I started using OneDrive to access my files on multiple devices, I was very satisfied and happy. This has been extremely helpful for me, and for sharing files with others.

My frustration is trying to make sense of using OneDrive. It is not very user friendly on instructions. I had to cu... Show more

Good but frustrating

OneDrive is my go-to cloud storage system, allowing me to store all of my files online and share them easily among my various devices (PC, iPad and iPhone). My Office 365 subscription gives me 1 TB of storage, more than enough for my needs.

The IOS OneDrive app does a good job displaying yo... Show more

Saving to OneDrive is now a pain

UPDATE: still don't have integration in Save to Files, but I'll give back a couple of stars because I can save to both OneDrive accounts Using the OneDrive option out of the Share menu. This method seems more reliable than Save to Files, so some improvement there and not looking back. The method to... Show more

Great App for Saving Everything!

This works great for saving everything- documents, pictures, downloads, and videos. It can be set up to upload automatically as you take pictures or videos. It saves things in their own file folders by dates, making it easier to find what your looking for. It saves information about the pictures, v... Show more

Solid update with the recent version

The most recent update is everything I hoped for. I stuck by OneDrive as they slowly made their way to full iOS support. The recent update takes it the rest of the way - it is outstanding.

OneDrive for iOS is no longer a second class citizen. The OneDrive app is solid, with support for docum... Show more

Corruption to promote Office

A while ago, OneDrive could open any Office documents directly from MicrosoftOneDrive for the general purpose of viewing. During an update, they removed that feature and made you download Word, Excel, and PowerPoint to view it to promote these Office apps. This is seriously corrupt and I want OneD... Show more

very disappointed Especially when working with pictures

I have purchased 365 Licenses for me and my family With which Microsoft offers one terabyte a onedrive, and I primarily use one drive to back up our pictures. I don’t usually write reviews but because I got very annoyed with one drive and it’s slow performance and many errors while managing picture... Show more

Unreliable

If there’s anything you’d want most in a cloud storage/backup/sync service, it would be reliability. On that score, OneDrive fails in ways I’ve never experienced with Google Drive, Box or Dropbox (I use all 4).

First, the iOS app constantly crashes. You open a directory to browse and it eith... Show more

Only Organizes New Uploads

The September 23, 2018 update says it is now organizing my camera roll folder by year and month. This is a great idea. This would be a better idea if it also organized the zillions of photos and videos in my camera roll that are not included because they were uploaded before the update. So unless t... Show more

Great, but needs work.

So first, let me say that I pretty much use MicrosoftOneDrive exclusively. It is easy to use and is very intuitive. IOS files and Dropbox, and even Google drive don't come close to how simple using MicrosoftOneDrive is, even on the computer.

So why the three star review? If there has be... Show more

Useful but Why Does it Need Location Services Continuously

MicrosoftOneDrive is very useful for back up in the sinking between your iPhone and other devices. I have turned on photo upload in the background but it doesn’t really work very well unless you have location services turned on all the time which eats up battery life. There is no good reason to ne... Show more

Better Cloud Choice

I use two cloud services. I use the Apple iCloud for work (200GB), and the Microsoft One Drive for personal (1TB). I tried both in order to compare them to see which is better, and I think MSOD is the better of the two. What I especially like is the ease of uploading folders; however, I am surpris... Show more

Intuitive Digital Document Storage Drive

Very easy to learn, visually offers 3 different screen view of your files - my favorite is the one where you see folder icons (although I wonder if there a way to add color options for each folder, and then maybe digital sticky notes to mark important documents of different sizes and various color ... Show more



Is Microsoft OneDrive Safe? 🙏

Yes. Microsoft OneDrive is very safe to use. This is based on our NLP (Natural language processing) analysis of over 476,710 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Microsoft OneDrive Is 65.3/100.

Safety Analysis

84.3% of users say app is Safe 👍
84.3%

12.1% of users have Some Concerns ⚠️
12.1%

3.7% of users say app is Risky 🚨
3.7%


Is Microsoft OneDrive Legit? 💯

Yes. Microsoft OneDrive is a totally legit app. This conclusion was arrived at by running over 476,710 Microsoft OneDrive User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Microsoft OneDrive Is 100/100..

🔏 Privacy & Data Safety

Microsoft OneDrive collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Microsoft 365 Personal $6.99
Microsoft 365 Basic $1.99
Microsoft 365 Family $9.99
Microsoft Storage 50 GB $0.99
OneDrive + 100 $27.99
Microsoft 365 Personal $69.99
Microsoft 365 Personal $5.99
Microsoft 365 Personal $6.99
Microsoft 365 Personal $5.99
Microsoft 365 Family $7.99


How was your experience with Microsoft OneDrive? Post a Review




Features

- Automatic photo and video backup with Camera Upload and Bedtime Backup

- View photos and videos on phone, computer, and web browser

- Share files, photos, videos, and albums with friends and family

- Get notifications when a shared document is edited

- Set password-protected or expiring sharing links

- Access entire folders on the app even when there is no internet connection

- Scan and save documents, business cards, receipts, whiteboards, and more

- Mark up, sign, and send docs right from the OneDrive mobile app

- Search docs by name or content

- Personal Vault for protecting important files with identity verification

- Restore documents with version history on all files

- Ransomware detection and recovery

- Works with Microsoft Word, Excel, PowerPoint, OneNote, Outlook

- Upgrade to a Microsoft 365 Personal or Family subscription for more storage and premium features

- OneDrive 100 GB subscription for additional cloud storage

- Manage subscriptions and disable auto-renewal in Apple ID account settings

- Qualifying OneDrive, SharePoint Online, or Microsoft 365 business subscription plan required for work or school accounts

- Privacy policy and terms of use provided by Microsoft.

  Contact Support
Developer:
Microsoft Corporation