Cox Contour TV app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
36.2%

Not working
34.0%

Photo/Video
17.0%

Account
6.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cox Contour TV Problems 😠👌🔥

- Problems using it on a non-Cox internet connection while traveling away from home

- Asked to sign in using a “university” login

- Poor customer service

- Quality of service does not come close to other providers

  17 Reported Issues: 😵🆘🛟🚨📢

Michael Sandford
2023-06-26

Error message appears Playback issue 3022 What is this?

Mark French
2023-05-20

I can't watch ESPN (30). I keep getting message Playback view 3022

Bryan
2022-11-14

I am not able to watch sports shows on my android phone now. I have always been able to before. Such as ESPN and SEC Network. They are listed in the TV To Go channels. I get an error message that says "Playback Issue:: 3022" It does not matter if I am connected to WiFi or using Cellular Data.

Chris Hoover
2022-10-21

On the USA Channel when it goes into a commercial. It freezes. When it comebacks to. The TV program. Each and every time. Only on the USA channel. And I do not know why. And it's only happening on the Contour app. Can you? Do an update on the Contour app. So it will stop freezing on that one channel. It never happens on any other channel, but just the USA.

Greg Ewing
2022-09-19

When I use the Conture App on my Samsung Tablet, it freezes while looking at the Guide. If I open the guide and pick one of the stations that appear, without scrolling, I am able to watch that station, no problem. If I scroll through the guide it freezes just a couple of stations down. I have completely removed the app from my tablet and reinstalled it. Same exact issue. Is there any fix for this, or am I stuck watching channels 2 to 20? Thanks!

Dalton J Farmer
2022-09-02

App keeps freezing on tablet.

Dalton J Farmer
2022-09-02

App keeps freezing on tablet.

Dean Solis
2022-09-01

Contour App continually freezes and crashes after approximately of 10 mins of working. Have to close app and restart to get another 10 mins. Horrible. COX took everything from Xfinity - why didn't they take their app as well?

Mary Beth Sebesta
2022-08-06

I cannot watch any live tv on my tablet using contour ap. It just freezes after every commercial and then during the show I am watching. Maybe 2 or 3 times a week it works right. There is no freezing problem when I watch shows that have already aired or any movies I select. Just when I am watching shows from" tv shows on now." What's up with that? What's the point of paying for the AP if I can't watch it in another room, as advertised. This problem has been going on for a long time, but I just put up with it cause it wasn't freezing everytime, like it is lately. No problems on any other live streaming services , only contour when show is selected from cox "tv shows on now" from the guide. Thanks

Karin
2022-08-04

My contour out of the home programs being watched on my iPhone keeps shutting off

Kathleen Hoppe
2022-08-01

Contour app keeps crashing. I Uninstalled,cleared cache still constantly crashes. Cox cable seems to have alot of problems.

Paul Hartsuyker
2022-08-01

Contour app freezes and cuts out on two Samsung tablets. Unable to scroll through channels. Rebooted tablet several times, shut down tablet, uninstalled and reinstalled the app. No resolution to the issue. How do I correct the issue?

Mark J. Fink
2022-07-23

Contour app freezes and cuts out on Samsung tablet. Unable to scroll through channels. Rebooted tablet several times, shut down tablet, uninstalled and reinstalled the app. No resolution to the issue. How do I correct the issue?

Kathleen Cirillo
2022-07-22

Audio on Contour app frequently cuts out for several seconds.

J
2022-06-29

Freezes, cuts out, and crashes

Rashard
2022-06-12

How to uninstall and reinstall prime video app

Payam Tarzjani
2022-06-08

Freezes, cuts out, disconnect

Showing 1-17 of 17

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Developer: Cox Communications, Inc.




About this app

Watch live TV and On Demand shows and movies on any device at home or on the go. • Inside your home, watch live TV and On Demand content from all channels you are subscribed to. • Outside the home, watch live TV and On Demand shows and movies by using the filter “Available out of home. • Customize the TV guide by filtering popular categories like Kids, Sports, and Movies. • Watch rented and purchased movies in the ‘Purchased’ sub-folder inside the ‘Saved’ folder. • Use ‘Parental Control’ in Settings to manage what your children can watch on mobile devices.