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I made a purchase at Lowes for an appliance. Due to the pandemic, there was over a two month delay before I could get the appliance. Progressive did not start taking payments until a week after I received the appliance. The lease agreement is very vague when it comes to explaining when you can use the 90 day same as cash option. There is wording that indicates its “after you receive your item” but its actually when you place the order. I signed in thinking I had plenty of time to pay off the purchase because I only had the fridge for a month, and found out that I missed the early purchase option. I accepted the responsibility of getting hosed, but again the lease agreements are very vague to take advantage of naïve buyers. Had I used a credit card, I would not have been charged until the item was shipped. Progressive was sued by the FTC; its apparent that they did not learn their lesson. If you choose to use Progressive Leasing, make sure you understand what you are getting into.

I started leasing a computer with them when I was still working at my old job, then I lost it and was out of a job for about two months or more. I used everything I had in my savings for all of my bills, I always paid on time or a little early too. Because I was out of job for so long I ran out of savings and It wasn’t until now that I got a new job. I’ve only had one pay check since I’ve been working here, and I used it to pay bills immediately. They charged me twice for the same payment and took all the money I have right now, I called a week ago for a refund and still have yet to receive it. Today I was suppose to make a payment but now I can’t because they took my money and I still haven’t been paid yet. Now my credit score will be hit, and I still don’t have my money back. Just because I’m young doesn’t mean that I’m stupid. I don’t recommend this app or company, there are some places out there that intentionally screw younger people over.

SUPER annoyed with this app right now. I have been trying for DAYS to create an account even called and spoke with a representative so that I could set up online access to keep track of my payments and to make payments in the future HOWEVER, when I try to create an account using both the app or logging in through the internet it’s telling me that my lease is not found! I even tried my lease ID, social and DOB and I’m STILL getting a pop-up that says user not found! It’s annoying bc I’m receiving emails yet I can’t get access to my account! The process starting the lease was very easy but trying to access my lease has been horrible and I’m not satisfied!!!!!!