Contact WorldRemit Money Transfer Support
Company Name: WorldRemit
About: WorldRemit is a money transfer service that helps migrants send money to their loved ones all over
the world.
Headquarters: London, England, United Kingdom.
WorldRemit Money Transfer Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with WorldRemit Money Transfer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WorldRemit Money Transfer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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https://www.worldremit.com/en/contact-us
Read 18 Customer Service Reviews 😭😔💔
i have sent money to ghana several times and all went through but got message that transfer failed (transfer number 200718461 sent 6/21/2024) I tried to call worldremit with NO success. Please tell me why this transfer failed, $100 already deducted from my checking account but never received by friend in Ghana. Kindly respond to me as soon as possible to tell me why transfer failed. Can you try again to send this, please tell me something.
i cant send money to my freind in the Philippines like i used to be able to. You have made changes to your site and i keep getting the message, 'sorry we have just changed the available payout methods for your country. Please start the transaction again, or use another payout method or delivery method' Ihave tried to restart the transaction many times but still get the same message, i used to send via 'cash pick up' option but it no longer will accept it. can you please help me with this problem and make it so i can send via cash pick up option? thank you, i hope to hear from you soon Adrian Rider
My bank account was charged three times. I have never even heard of WorldRemit until this happened. I am trying to get ahold of the company, but no one answers the phone. I do not have an account, nor do I wish to have one. Someone, please get in touch so that we can resolve this issue.
I made a transaction on the 17th August 2023, they send me an email that my money has been send to my bank account. There was no credit to my account last i called the bank to confirm. Nothing as well. I call worldremit customer services they told me they will get back to me .still waiting. My transaction number is 172032130
On the 9th February, i was sending money to Zimbabwe as i always do, after making payment i got a massage that there is a technical fault i was not given a transaction number and there in my record list the transaction. was not there but the money went through from my bank to WorldRemit, i contacted my bank they told me the money went through to WorldRemit. i am still waiting for WorldRemit to contact me about this issue. i have been using WorldRemit for the past 8 years i never expirienced this.
They are not providing the refence code necessary for pick-up and now, first they gave me a wrong code on the phone. Now, one day later, they are saying that they have technical difficulties. Fucking scammer scum.
I sent money to Juliet Williams for my daughter 139559415 It’s stuck in pending why
This company is unreliable at the very best!! No real customer assistance phone number. All circle around to FAQ. No response. I am fed up with this company.
Sehr geehrte Damen und Herren, seit heute früh um 5 Uhr versuche ich, mittels WorldRemit Geld auf die Philippinen zu schicken, leider ist das momentan unmöglich, weil WorldRemit seinen Laden nicht in Griff hat. In der Werbung seit Ihr gut, die Leistungen lassen zu wünschen übrig. Mit freundlichen Grüßen, Dieter Weller.
I send Money by World Remit Gcash to my woman in Samboan, Cebu Philippines Judith Frejoles Ferrer Purok Tambis, Cambatete, Bonbon Samboan Cebu Philippines 6027 8505 peso Reference number: 126239583 I used a phone number she not use any more. She threw it away. Therefore, she can not receive the money. She needs an authentication code in six digit to put: I sent her the money Can you send a six digit code to me Inge Rogesund irogesund@redacted 46 0760 484517 or to her Judith Frejoles Ferrer +63 9099168888 ferrerjudith888@redacted
The recipient was in the cash collections agent office- Bank of Africa, Mbale Branch, Uganda to collect the money, but could not receive the money because the transfer number 11681604 is 9 digits it should be 8 digits instead according to the Bank personnel in Mbale, Can this be true? I have sent money before and collected from the same Branch with no problems(verify my history). Could it be change of policy? The information from Uganda about collecting the cash is 8 digits transfer number. Please check this out for me and send me the correct transfer number to send to the receipient to collect. The cash has been process for too long and he badly needs it. Best regards Apollo
I just made two transfers to Cameroon but I received messages from WorldRemit saying that the number is not registered meanwhile it’s the same number I send money through mm all the time. Please I need the transaction to be put through because the money needs to be used to resolve an issue in Cameroon today These are the transaction numbers 113298056 113297941
Please can you change Ethel Blavo money I send in to her mobile money account thanks
Team WR I have a registered account with WR. For the past 4 days when I tried to log in with my correct details, the answer is " Another account with these details already exist" but the details are mine The last 4 days i had to use Western union although i have been using WR for years Please sort this matter out urgently for me It is annoying Jabez Jones
You need to send my transactions all of them were sent by me give my wife Fidaus Shaw her money she needs it Please stop playing with me and send the money that i authorized
Improper Expectations
by The Building
Sadly, I have used this service three times. Each time, there has been an issue. I currently have $130 in limbo for almost two weeks. The World Remit team has told me a different story each and every time I’ve inquired about this transaction. These interactions are entirely devoid of information and empathy. One rep literally didn’t know SOP for a regular money transfer when I asked her to walk me through it. WR called my intended recipient, said they never did so, and will now not return his calls. Where is my money and what on earth is the holdup? I’m not sending it to a new recipient, either. Very frustrating the first two times, now, on the third, it’s absolutely a pattern.
Update; The WorldRemit team lied to me, stating the bank was having technical issues (for two weeks). Little did they know I have contacts at said bank who said things were working perfectly. They just canceled my transaction; the one thing I asked them not to do. This has real-life impacts. My friend needed that money. I will be telling anyone who will listen to avoid WR at nearly all costs. I hate being lied to. Take responsibility, WorldRemit. Your team was supposed to help but in my multiple contacts to CS you just lied and made excuses. I am waiting another 7 working days apparently to get my money back. Crazy - you took it out of my account in 7 seconds. Awful.
Do Not Use & Worst Customer Service
by TanzinaE
I started of with a small amount to test if it worked and it did. Then I took chance with a larger amount and first there was notification that it was delayed, which is fine. One day of radio silence and then they text saying it will be credited the next day. The next day they say recipient has been notified that funds are waiting. Recipient did not get funds and app tracker kept saying processing. A couple more hours later the app tracker says failed transaction. I emailed them twice and their response was we can’t reply look at FAQ. I check back on app again for tracker it has reverted back to processing. Is this a sham? The money was for charity during Ramadan. There is no option to cancel this.
Update- called customer service and they were most unhelpful and frustrating. They said there is a technical glitch with the local partner and they do not know when it will be fixed. Could not provide a timeline or issue a refund. The agent kept repeating we cant do anything 10 times when asked for a resolve or to speak to someone else. For some reason it is not their responsibility if there is an issue with their local partner. Then why provide this service at all if you will not provide end to end service???
Avoid like a plague
by Cece_x
First time sending money was ok… just asked for a few documents which I submitted promptly. I made two transactions on the same day and without an explanation, they disabled my account. The first thing you’d say is “call customer service” right? WRONG! Their customer service never answers calls… you’ll be on hold for more than an hour listening to elevator music :/ I left a call back number, no one called me. So I decided to use that online chat feature (that’s your best shot talking to someone by the way), I asked why my account was disabled and apparently “they can’t disclose.” You’d also think if they disable your account they automatically refund you? Haha you thought wrong… another bad encounter with customer service! No confirmation of a cancellation of transaction via email/text no nothing… you apparently just have to trust that they will refund. At least that’s what I’m doing now, waiting!! I requested a cancellation of my pending transactions since I couldn’t do it through the app because they disabled my account and I haven’t received a confirmation other than the word of a customer service agent. This app is frustrating is all I can say :( If you want something reliable for frequent use, this is just not it!)
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