Ruter – Mobility in Oslo/Viken Reviews

The new app looks more modern but the travel routes it gives just don’t make sense or reflect timed bus connections that well, so will suggest routes that take 30 minutes longer than necessary. It also has very poor walking directions when trying to connect from one bus/tram to another. I essentially only use it to see when my late bus is actually arriving. Otherwise quite fussy to use with a thousand buttons that make simple tasks feel overly complicated. Hopefully improves with time since it’s so new :)

This new app seems a very big step backwards from an end user experience- the old apps were very straightforward to both find routes and to buy tickets- this one does not seem to do either easily

The original ruterreise app was much better. Give it back and let users decide what app they want to use! The new app is less performant than using the web page!

Impossible for anyone who doesn’t live in Norway to use. Awful error messages - what does pia error 308 mean? How about pia error -99?

Useless. Taking an Uber

The old app was simpler to use!

crash crash crash crash crash. App can't even open after I've deleted it and reloaded it several times. Useless currently.

Skal kjøpe billetter til meg og familien min og sliter tungt

Ikke mulig å betale med amerikanske kredittkort eller ApplePay!

Used to be my favorite travel app in Oslo, but had to switch to Entur.app instead:

Favorites must refer to a route on a stop/station, not just the stop/station. We only need to favorite a couple routes one way from a stop, not all the other routes or opposite directions on that stop: Hubs like Hauketo, Jernbanetorget, or Oslo S shows way too many, for me irrelevant depatures to be helpful as favorites ;

Favorites tiles should show next departure times directly without having to tap them. (Check out EnTur app and see how nice and elegant favorites displays there without having to tap them, or tap to see all departures!)

Why are these silly pins on useless locations still there on the map??? Does anyone need daily trips to Klokketårnet, Vippetangen etc? Please remove or make them customable!

Tried to pay with two different American credit cards. Gave some obscure error code. Bus didn’t take cash. Pretty unimpressed.

Ruter was a lot of help during my Oslo visit. You can easily find which bus to take to where you want to go, buy tickets and even follow the bus route on the map. Thumbs up!

App works great - helped me navigate train and bus rides to far away places. Huge help and comfort knowing I was headed in the right direction and on time. Thank you RuterReise!

I love the fact that it can be in English, I always back and fort Oslo, and tranportation is important and the ticket is good for bus and train

Great app. Very useful. Love the travel options it gives. Very precise directions.

I downloaded app yesterday at 1930 and bought tickets to begin at 730 October 3 for 24 hours. When I opened app in the morning to use tickets, they were already expiring. Had to buy new tickets. Waisted money

Ruter is a major improvement. I also really appreciate the support for credit cards not from Norway. It is really helpful when traveling

Love the application and how easy it is to purchase fares. I just wish it had offline proof of fare support like Vy does. Sometimes my phone's connection cuts out, which makes me worried if I need to show proof of fare to inspectors which requires an active network connection. The Vy application does not have this issue as it pre-loads the proof each day.

So, to make an account, you need to register with your mobile phone, but I tried registering several times and requested resends. Never have I received an notification to confirm my mobile as a US mobile number.

Other than that, Ruter can tell you when to get off a stop and how many of them are between before then.

Three dots jumping for over 20 mins, untill I kill Ruter or my trips ends

Tried to sign up with my US number while still in the US, and no confirmation text ever arrived. I tried multiple times. As an organized person I want to be prepared before I go, and I don’t trust that Ruter will be of any use without a credit card saved. Please fix this very basic issue.

rent, nesten alltid i rute, lett å kjøpe billett, mange avganger👍🏻

2 people tried on 2 different phones and we didn’t receive the verification codes on either, so we were unable to create an account.

…Deleted Ruter

Not getting text for log in

US phone numbers are not actually supported on Ruter , as the SMS number confirmation doesn’t work. Contact with customer service didn’t resolve the problem.

When I tried to register Ruter by US mobile number, I can’t get confirm codes. I tried many times but all failed.

Awesome app. So well designed. Easy to use.

Not working with US number

Very hard to use for foreigners.