YEGO Mobility Reviews

YEGO Mobility Reviews

Published by on 2024-10-29

🏷️ About: YEGO is an app that allows users to find, book, and ride electric vehicles such as e-scooters, e-bikes, and e-standup. The vehicles are dispatched anywhere in the city, and there are no return or charging stations. Users can pay with a credit card and experience keyless and noiseless riding. The app is designed to provide a convenient and quick way to travel around the city.


       


Overall Customer Experience 😎


πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
58.3%

πŸ™„πŸ’…πŸ«₯ Neutral
26.4%

πŸ‘ΏπŸ€¬πŸ˜  Negative experience
15.2%

~ from Justuseapp.com NLP analysis of 405 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

Pros

- Such a fun way to move around Barcelona.

- The scooters are beautiful and comfortable like a Vespa.

- Excellent customer service through the chat.

- A cool and awesome alternative to move around the city.

- Great for emergencies and/or especially if you need to take someone else, like on a date.



Read 8 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

4.8 out of 5

Don’t count in it.

2022-05-26

Downloaded YEGOMobility in the afternoon, and 10 hours later, they still hadn’t confirmed if my documents were validated. When I tried logging in to check on the status, they kept having me upload my drivers license repeatedly and blocking me from any further steps. Do not use.

Very disappointed

2022-06-27

I tried to download YEGOMobility they asked for my drivers license 9 times in 4 days. When I finally got A hold of them. They said they did not take non-European drivers license. After that they locked me out of YEGOMobility . Unbelievable!

PΓ©simo servicio

2022-07-28

Motos en mal estado y luego al tener accidente por mal estado de la moto de cobran factura de reparaciΓ³n. Mucho cuidado! Menudo robo.

For locals only

2022-08-29

Unless you want to spend your time getting IDP (international driving permit) you can’t use it. Weird thing that you can rent a car in Barcelona or use other scooter/bike rentals without IDP (if you driver license in English) but not Yego

Easy and straight forward

2022-09-30

Such a fun way to move around Barcelona. I have a bike, but sometimes I would rather scoot so that I’m not so sweaty when I arrive - plus they scooters are easy to maneuver. Drive safe and pay attention to the busy roads of Barcelona!

The best way to see Valencia

2022-10-31

The scooters are beautiful and comfortable like a Vespa. So you will look very sttylish on them. The customer service through the chat is Excellent! Good Job!

Sleek & awesome!

2022-12-02

A coool and awesome alternative to move around the city. It is great for emergencies and/or especially if you need to take some someone else, like on a date! :D

Louisa Menke
2023-07-13

I had a terrible experience with Yego. I parked the bike on the parking I always use, its a typical motorbike parking spot which happened to be illegal to park that day which i didn't realize so the police towed the bike. Then I received a mail from Yego that I have to pay them 77 euros for the towing costs and an additional 50 euros fee for Yego itself, next to that there will be another fee send to my house from the police and they cannot tell me how much that will be, so basically I'm paying a double fee which to me seems like a lot, especially because the bikes aren't that cheap to start with. Also there is no phone number to call Yego and ask for details so be careful using this service because you will get charged a lot if things go wrong, some of the bikes are in dangerous condition to drive as well, and if something like this happens there is no sympathy towards the driver from Yego so yeah, i wouldn't recommend this service to people anymore. Not after this.



Is YEGO Mobility Safe? πŸ€—πŸ™


Yes. YEGO Mobility is very safe to use. This is based on our NLP (Natural language processing) analysis of over 405 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for YEGO Mobility Is 79.3/100.


Is YEGO Mobility Legit? πŸ’―


Yes. YEGO Mobility is a totally legit app. This conclusion was arrived at by running over 405 YEGO Mobility User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for YEGO Mobility Is 100/100..


Is YEGO Mobility not working? 🚨


YEGO Mobility works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with YEGO Mobility? Post a Review




Features

- Find, book, and ride electric vehicles such as e-scooters, e-bikes, and e-standup

- Vehicles are dispatched anywhere in the city, and there are no return or charging stations

- Pay with a credit card

- Experience keyless and noiseless riding

- Convenient and quick way to travel around the city

- Easy to use app that allows users to book and unlock vehicles with one tap

- Two helmets are provided with each vehicle

- Users can rate their experience and provide feedback to improve the YEGO experience

- Receipts are automatically sent via email after the ride

- FAQ section available on the website for any questions or concerns.

  Customer Service/Support
Developer:
YUGO Urban Mobility Espana SL

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