holoholo Mobility Reviews

holoholo Mobility Reviews

Published by on 2024-10-22

🏷️ About: Holoholo is a rideshare app that provides door-to-door rides in Hawaii. It is a locally owned and reliable company that matches riders with fully vetted drivers and specific vehicles on Oahu, Maui, Hawaii Island, Kauai & Lanai. The app offers a variety of clean, safe vehicles to choose from, including economy, luxury, green, military, and assist. Holoholo's mission is to simplify and improve the lives of people by providing safe, affordable, and comfortable transportation.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
35.9%

😎👌🔥 Positive experience
32.2%

🙄💅🫥 Neutral
31.9%

~ from Justuseapp.com NLP analysis of 31 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Accommodating unexpected changes to itinerary

- Communicative and helpful drivers

- Reliable service

- Support for local business



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

3.5 out of 5

Not reliable

2022-05-22

I got a call at 10pm informing me that my ride scheduled for 7:50am the following morning was canceled. If I had known earlier, I could have made other arrangements, but this left me in a stressful situation.

Neither driver showed up

2022-06-23

Neither driver showed up for the ride to or from the airport. I’ve never had a reservation issue with Uber before. Highly recommend that instead.

Driver didn’t show up

2022-07-24

Don’t trust this service, I had scheduled a ride and it was a no show.

Still working out kinks

2022-08-25

Can’t even register an account

Don’t bother

2022-09-26

App was fine. Holoholo cancelled BOTH of my reservations made more than 2 weeks out. Left us stranded at one point. Don’t bother.

App isn’t responsive

2022-10-27

Can you guys fix your iOS app. On the iPhone 13 mini I can’t access the far menu on the top left to log into my account. Somehow I can’t even tap on anything to get things going. I would love to give you a better rating if I can.. seems I can’t use it all it won’t respond to my touch.

Can’t log in

2022-11-28

I created an account and booked a ride. Since then I have not been able to log back in or reset my password. I called holoholo and my reservation is there. I deleted and reinstalled holoholoMobility and I still can’t log in or reset my password. Says my account doesn’t exist. Something is off with their databases.

Reliable services

2022-12-29

I got picked up in Kauai with them, and by a very friendly driver Holly, even though I booked a shuttle with their partner company Speedi shuttle. I’m happy that they are able to arrange rides for me and everyone is reliable expecially John when communicating about the time and driver etc. My trip in Kauai went out great thanks to them. I’d love to support local business like Holoholo when I travel in Hawaii next time.

Worked great

2023-01-30

Used Holoholo many times during our stay in Kauai, and we had no problems at all with any of our pickups. They were even able to accommodate unexpected changes we had to our itinerary and were very communicative to make
sure we did not miss any excursions or flights. We were a little apprehensive at first, since this is still a new service, but our minds were put at ease for the rest of the trip after our first scheduled ride with our incredible driver Holly, who was equally hospitable as she was knowledgeable about the island. We would definitely recommend this over other rideshare services.

When you wanna go, use Holoholo

2023-03-03

Cannot go wrong with these guys

Great ride

2023-04-01

Had a supper pleasant ride from the airport to our hotel. Loved being able to schedule our ride in advance and support this company!

Reliable and stress free

2023-05-03

We booked our ride to the airport a day in advance and our driver arrived right on time. She even called us a couple minutes before to verify exactly where we wanted to meet her.

Great ride on island

2023-06-03

Booked ride to airport day in advance, couldn’t have been more pleased with the service. Don’t get holoholoMobility confused with the driver app, they look similar but that’s for the drivers! My ride was early, courteous, knowledgeable, helpful, and funny. Thank you Kevin, and thank you holoholo! Mahalo!

MB
2024-08-12

Booked a return trip from our hotel to airport. They did not show up. Had to rent a cab to get to airport to make our flight. Took our money and did not issue refund. DO NOT USE THIS COMPANY,

Thomas May
2021-09-08

I had no problem with HoloHolo Mobility ride share, booked a vehicle 4 days in advance and driver arrived early. What I do have a problem with is your bias toward NEGATIVE reviews and not providing an option for positive reviews.



Is holoholo Mobility Safe? 🤗🙏


Yes. holoholo Mobility is very safe to use. This is based on our NLP (Natural language processing) analysis of over 31 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for holoholo Mobility Is 47.3/100.


Is holoholo Mobility Legit? 💯


Yes. holoholo Mobility is a totally legit app. This conclusion was arrived at by running over 31 holoholo Mobility User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for holoholo Mobility Is 94.2/100..


Is holoholo Mobility not working? 🚨


holoholo Mobility works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with holoholo Mobility? Post a Review




Features

- Safe drivers with at least three years of driving experience

- Driver history review and quarterly background checks

- Ability to share trip details with friends and family

- Driver ratings and emergency help in the rider app

- Compliance with all current CDC and local health guidelines

- Fixed, upfront pricing with no surge prices, wait time charges, or cancellation fees

- Wide variety of clean, safe vehicles to choose from

- Service to airports on Oahu, Maui, Hawaii Island, Kauai & Lanai

- Group transportation through affiliation with SpeediShuttle

- Option to choose from economy, luxury, green, military, and assist vehicles

- App available for download to plan and book rides.

  Customer Service/Support
Developer:
Ride Share Pro, Inc


Website: