Ruter Status

Published by Ruter As on 2023-12-13

Finally: Everything you need to ride public transport, all in one app. You can
plan your journey, buy a ticket and set up a personal profile when you ride with
us.

I have a problem with Ruter

Are you having issues? Select the issue you are having below and provide feedback to Ruter.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Something else

100.0%

Reported Issues: 1 Comments

By Schjelderup Johan 8 months ago

Appen krasjer konstant!

Have a Problem with Ruter – Mobility in Oslo/Viken? Report Issue

Common Ruter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ruter app on iOS and Android devices. Solve all Ruter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ruter iPhone Issues and Solutions

Ruter iOS app crashes, not working, errors
Ruter iOS app network issues
Ruter on iOS has black/white screen

Ruter Android App Issues and Solutions

Ruter has errors/crashing/not working
Ruter server network connectivity issues
Ruter has black screen

Ruter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ruter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ruter app crashes or not working on Iphone (iOS):

Close and restart the Ruter app on iPhone
Update Ruter app to the Latest Version for iOS
Uninstall and reinstall Ruter iPhone app
Update your iPhone to the latest iOS version

Fix Ruter on iPhone unable to connect to server/internet connection issues::

To resolve Ruter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ruter black/white screen (blank screen) on iPhone:

Follow the Ruter iOS app troubleshooting guide Here →

Ruter Android App Issues and Solutions

Fix Ruter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ruter app issues:

Force Stop the Ruter App
1. On android, goto "Settings" » click Ruter app. » click "Force Stop".

Update Ruter to the latest version on PlayStore

Clear Ruter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ruter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ruter.

Fix Ruter unable to contact server/ Ruter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ruter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ruter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ruter on android.

Solve Ruter black/white screens issue on Android:

Follow the Ruter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ruter As, developers of Ruter.

100% Contact Match

Developer: Ruter As

E-Mail: [email protected]

Website: Visit Ruter Website

58.82% Contact Match

Developer: Ruter As

E-Mail: [email protected]

Website: Visit Ruter As Website

About this app

You can plan your journey, buy a ticket and set up a personal profile when you ride with us. Finally: Everything you need to ride public transport, all in one app. This is just the beginning of the new app – we’ll finish it together. More and better features will be available in the future.