Contact EliteSingles - Serious Dating

Contact EliteSingles Support

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About: Looking for a 30+ dating app? Educated singles? You’re in the right place!
Over 85% of our EliteSingles members have completed above average education and
our users are predominately aged 30-50. Thousands of local single women and men
have already found love through EliteSingles dating app, and now it’s your
turn! Our approach to online dating is simple: take our unique personality test
developed by professional psycholo.



How to Contact EliteSingles Customer Service/Support

EliteSingles - Serious Dating Contact Information

Listed below are our top recommendations on how to get in contact with EliteSingles - Serious Dating. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EliteSingles - Serious Dating. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Spark Networks Services GmbH



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Spark Networks Services GmbH

E-Mail: [email protected]

Website: Visit EliteSingles Website



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Get Pricing Info for Spark Networks SE
Contact Spark Networks SE! Or Contact Support
Need help using Spark Networks SE? Try their Help Center now!
Spark Networks SE in the News!


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Privacy & Terms:

https://www.eliterencontre.fr/protection-des-donnees

https://www.eliterencontre.fr/conditions-utilisation

https://support.eliterencontre.fr/hc/fr-002




Reported Issues: 9 Comments

3.0 out of 5

By Harmony

4 months ago

I joined a week ago and discovered most of the profiles are fake. I asked for a refund but customer service will not respond.

By Eunie

1 year ago

Can get any response from customer service. Can see any matches. I need help on how to get my refund

By Petersen

1 year ago

I HAVE JUST BLOCKED YOU FROM MY CREDIT CARD. I HAVE CALLED TWO PHONE NUMBERS LISTED FOR YOUR COMPANY AND BOTH ARE BOGUS. MY ACCOUNT IS HEREBY CANCELLED.

By Michelle

1 year ago

Please cancel subscription and give refund. Joined by accident. Thank you

By Melissa O'Connor

1 year ago

I got charged twice 131.70 and 89.23. I want to be reimbursed.

By Helena

2 years ago

Total used,, never get any respond ,, no way possible to contact you people when need to cancel, ,, never start better

By melanin_XoXo


SCAMMERS!!! Save your sanity!! Don’t do it!!

This app gets 0 stars!! My account was compromised and some other persons pictures are on my account. My pictures are now gone, probably on someones else’s acct catfishing the world, I’ve emailed support so many times, and l kept getting generic responses. I found a customer support number online that doesn’t work. Two hours later I got notified that access attempts from an unknown device near the Philippians. I immediately freaked out and changed all my passwords. Omg people please don’t waste your time or money on this APP. It’s not user friendly at all, there’s a constant delay every time, my “matches” were definitely random selections, and recycled e.g., I would see the same person I swiped away from over and over again. The APP asks “how important this is to you?” I selected “very important” I honestly shouldn’t have bothered answering those questions. Because they throw any random person at you. I couldn’t tell where my “matches” were from. I had better luck with the free APPs like bumble or Tinder. Guys, I don’t usually comment on things. This is not a joke! Don’t use this APP it’s terrible. I can’t even I cancel my subscription it’s pure torture. I changed the password to something super hard and ridiculous logged out, and deleted the app hopefully I’m done with this app Omg it’s TERRIBLE!!!



By WolfCatGamer


Terrible App

Where to start? Bottom line: app consistently ignores your preferences. For example, you try and set the parameters you prefer, and the app informs you that if you choose too narrowly, you won’t get enough matches. And then it won’t allow you to save your preferences. I have set age preferences, ethnicity preferences, location preferences, religion preferences, and I get one decent match in 30. The location preferences are particularly ridiculous. I live in a highly urban, populated area. However, I cannot narrow my radius to less than 50 miles away. Well, 50 miles away from where I live could put people about 2 to 3 hours away. I am getting men from neighboring states! That’s ridiculous! Other, more well-designed apps will show people that match my preferences within 5 to 10 miles away. So I know they are out there. But I guess I shouldn’t care, because the men I am being matched with don’t even remotely match my preferences. And the question of whether or not people are highly educated is also in doubt. I have a PhD, and I am being matched with men who have completed trade school. That match is highly unlikely to work, for either of us! Perhaps that sounds snobby, but come on, let’s be realistic! This app and its associated service is a waste of money.



By Missmicah86


One of the worst dating apps

I have tried most all of the dating apps - from free to paid memberships. I hadn’t tried Elite Singles yet. Reading over the website it sounded too good to be true. Why? Because it is! A 6 month membership with discount was roughly $90. Not a bad price, so I gave it a shot. I was so disappointed after just a couple of days I requested a refund and closed my account. Why ask me what my preferences are and how important they are to me if you’re not going to follow them? I set specific filters for age, location, etc. It kept matching me with people in other states, 20+ years older than me, etc. Everything I DIDN’T want. There were glitches with the mobile app too. I had to use the online version just to see my matches better. Also, so many profiles showed “in review” including mine. Which limits what you can see. I had such high hopes and was so disappointed. I believe they own Christian mingle, silver singles, and a couple of others which also have similar reviews and issues that I found with this app. The one positive I can give is that customer service was prompt and polite. They issued my refund and stated it would take 3-5 days. I’m still in that period so haven’t received it yet, but believe I will.




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Why should I report an Issue with EliteSingles - Serious Dating?

  1. Pulling issues faced by users like you is a good way to draw attention of EliteSingles - Serious Dating to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a EliteSingles - Serious Dating customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EliteSingles - Serious Dating.


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