Contact Google Meet Support

by Lady Itonhead

My video freezes when I walk away from WiFi. That’s not the problem though. It used to do that to me all the time on this app. But now when I’m still on DUO and I turn the WiFi off, the video stays frozen even after WiFi is off. I still can hear the person I’m talking to but their picture is frozen.

Then when I go to hang up the phone so they can call back, DUO doesn’t let me answer. I hit the accept call button for the face to face call and the app shuts down and disappears on me. I have to open up my app drawer where all my previous apps that I haven’t closed out yet are, and it’s there. I push on it to open the app and screen back up and try to answer and yet again it disappears. I again have to search for it in my unclosed app drawer and try to hit accept video call. I do that a couple times, it disappears on me a few more times, then finally I close out the app because it won’t let me answer the call.

After closing DUO and all the other apps I had open I try yet again to answer and it won’t let me. I literally have to wait a few minutes to even TRY AGAIN to answer video call on here. It’s driving me NUTS! Fix! So frustrating! If it’s not one thing it’s always another!

by Hdhsbejjsnsisnakowndbd

You guys need to work on your video quality with only one bar of Wi-Fi on Facebook the video call is still great you have to have a full signal of Wi-Fi to even get a crappy video on Google DuoAnd it’s still blurry and has a lot of digital squares in it even with a full signal and I have a mazing Internet I have Cox communication I pay for high-speed data the best package they have and every app I use has amazing quality with your app is the only one that is not that way you guys are worth millions of dollars you can afford to fix the situation but you guys choose to just take everybody’s money and not spend money unless you have too The biggest problem with every company in this entire world even companies that aren’t Internet related is the fact that every small company puts their heart and soul into financing the best thing they can for a little company until they get big once the company gets big they provide less and less effort financially to fix things because they’re filthy rich already

by Celiamia31

So don’t get me wrong I do like the app bc my friend has a Samsung so she cant use facetime so that awesome but when me and her are on call the video freezes all the time second it drains all of my battery bc I will have full percent and then in less than 5 min I already have 10% and I know it is not my phone bc before I used this app my battery wouldn’t drain for hours and I even have low power mode on third the audio is horrible like horrible and this isn’t the last thing but this last complaint I am going to put in the review my phone in the like 4 years that I have had my phone it has never overheated but when I am on the phone with my friend on only this app and charging my phone it always overheats for both of us and I know it is only this app bc when I am on any other app even on the phone on a different app it never overheats