Are you having issues? Select the issue you are having below and provide feedback to Kids App Qustodio.
- Creates trust issues between parents and children
- Restricts technology for teens
- Can be seen as an invasion of privacy
this app sucks i hate it my kid does not have internet when he leaves the house and i dont know what to do
It disables Google Camera and Google External Microphone
Ever since my kids phone did an update!! He has the questodio short cut stuck on his notification/ task bar!! We do NOT want it left there and it keeps making me confirm my email for him to even use anything on his phone! It's a great app other than that update
I have blocked apps such as instagram and Tiktok but my daughter is still able to go on them even though it says blocked from my end.
It keeps popping up "times up!" whenever my daughter tries to open an app, when there is plenty of time left.
Complete guide to troubleshoot Kids App Qustodio app on iOS and Android devices. Solve all Kids App Qustodio app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Qustodio, developers of Kids App Qustodio.
Contact e-Mail: [email protected]
Your child’s screen time activity is for your eyes only. - The Kids App Qustodio for iOS install process will ask you to install a special MDM profile and accept special permissions in order to control the internet traffic on the device. Together, the two apps allow you to seamlessly manage your child’s daily screen time allowance on linked mobile, tablet, or desktop devices across platforms including iOS, macOS and other major operating systems. We recommend you start by downloading the Qustodio Parental Control App onto your device (usually your mobile phone or laptop). Kids App Qustodio is the companion app to Qustodio Parental Control App, our app for the parent’s device. Then download this Kids App Qustodio onto your child’s device or devices. Instructions for installing, uninstalling, and configuring are on our help page. - When connecting to the internet a VPN symbol will appear on the top of the screen. Please only download KidsAppQustodio to a device being used by a child or teen. We take privacy and the protection of your family and children’s data extremely seriously. If you have any questions or need help, contact us at info@qustodio. This profile can be removed or disabled by you whenever you want. We do not and will not sell data to third-parties. The VPN connection can be disabled temporarily when needed in the Family Portal or by logging into the Kids App Qustodio on your kids' device. - Continued use of GPS running in the background for the Family Locator feature can dramatically decrease battery life.