AHA Schools app not working? crashes or has problems?

AHA Schools Status

Published by American Heart Association on 2023-12-18

Do your fundraising on the go with your American Heart Association's Kids Heart
Challenge app application. The mobile app is a great tool to track your
fundraising progress, update your page, and send emails.

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Common dislikes about AHA Schools app

- Camera feature does not work

- Games do not work

- Facebook and Twitter features do not help

- Not enough games available

Have a Problem with AHA Schools? Report Issue

Common AHA Schools Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AHA Schools app on iOS and Android devices. Solve all AHA Schools app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AHA Schools iPhone Issues and Solutions

AHA Schools iOS app crashes, not working, errors
AHA Schools iOS app network issues
AHA Schools on iOS has black/white screen

AHA Schools Android App Issues and Solutions

AHA Schools has errors/crashing/not working
AHA Schools server network connectivity issues
AHA Schools has black screen

AHA Schools iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AHA Schools app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AHA Schools app crashes or not working on Iphone (iOS):

Close and restart the AHA Schools app on iPhone
Update AHA Schools app to the Latest Version for iOS
Uninstall and reinstall AHA Schools iPhone app
Update your iPhone to the latest iOS version

Fix AHA Schools on iPhone unable to connect to server/internet connection issues::

To resolve AHA Schools network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AHA Schools black/white screen (blank screen) on iPhone:

Follow the AHA Schools iOS app troubleshooting guide Here →

AHA Schools Android App Issues and Solutions

Fix AHA Schools not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AHA Schools app issues:

Force Stop the AHA Schools App
1. On android, goto "Settings" » click AHA Schools app. » click "Force Stop".

Update AHA Schools to the latest version on PlayStore

Clear AHA Schools App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AHA Schools app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AHA Schools.

Fix AHA Schools unable to contact server/ AHA Schools internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AHA Schools » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AHA Schools » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AHA Schools on android.

Solve AHA Schools black/white screens issue on Android:

Follow the AHA Schools android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Heart Association, developers of AHA Schools.

25.81% Contact Match

Developer: American Heart Association, Inc

E-Mail: [email protected]

Website: Visit AHA Schools Website

About this app

Please note: The American Heart Association's Kids Heart Challenge app is only available to current registrants of the event. Do your fundraising on the go with your American Heart Association's Kids Heart Challenge app application. The mobile app is a great tool to track your fundraising progress, update your page, and send emails. Monitor your activity by connecting to Apple Health to track your steps - all from the palm of your hand. If you haven't registered yet for this years event, please go to to register for an event near you.