Contact Kids App Qustodio Support

by Reallifeteachermom

I poured through reviews and recommendations as well as looked at the website of several monitoring apps before going with Qustodio, but in the end wasted my money. It worked ok on my son’s iPhone 11 for about a month, even though I couldn’t monitor all I wanted things I wanted. One day I got a message saying the app had been tampered with and disabled. I was so upset that my son had figured out how to do this. He assured me he didn’t tamper with it. I didn’t believe him until I was holding his phone in my hand when I got the message that it had been tampered with. When the app was working it wouldn’t give me an accurate location of my son, and I never did get the updates promised. I finally just removed the app from his phone after about 2 months of trying to use it. I realize that Apple makes using apps such as this more difficult, but at the time I was researching I didn’t see anything about how difficult this app is to use on an Apple product. I have already canceled the next billing cycle but was stuck paying for an app that never worked.

by Lucid_dream1

Don't get this app parents. For the sake of your relationship with your child. I understand that you want to keep them safe but all your doing is creating trust issues. From experience during the time I've had this app, I have grown away from my family even more than ever. I feel like they don't trust me anymore. I can't open up to them because they would use, "its for your own good." or something along those lines. If you don't expose your child to the real world they won't survive. They won't know what to look for in a bad person or know how to protect themselves. If your child is having trouble understanding the real world or how life works then don't get them a phone. If you want your child to trust you then let them have their privacy. I know you will say, "but they are kids. They don't nee privacy" or, "they are not adults yet and don't have rights." or you might even say," well I pay for their phone bill so they don't have to." Those things I just listed are excuses. You only download apps like this one so you won't have to feel guilty if they get in trouble. Some problems ar fixable without your help. Sometimes they will need help and that is okay. I hope you consider this message and try to understand where your child is coming from. One more reason children like tech so much is because they grew up with it. It is second nature for them. So please give your kid(s) a second chance to prove they don't need apps like this one.

by Soldier #12

as a kid i understood why my parents had restricted my phone before, because i was too young to really handle everything myself, but i’m not a little kid anymore. i never complained about this app as a kid but of course now I HATE IT. NO TEEN wants these kind of apps on their phones! parents should build trust with their teens rather than restrict their technology. They worry that others may harm us, but they can’t seem to realize that we as teens that were raised around technology, know EXACTLY what to avoid and how to well handle the situations that they worry too much about! In fact, if parents would actually take the time to get to know their kids, and treat them like close friends as well as family, then we would be telling you everything like we would to one of our close friends! You don’t need any restricting app to “protect” your kids! in fact, the more you hide them from the real world, THE WORST THEY WILL BE WHEN THEY GROW UP! Parents are getting these kind of apps out of fear rather than love and it’s obvious. You’re causing your teen to lose their trust in you and you’re destroying your relationship! Instead, try focusing on giving your teen trust, freedom, patience, and privacy. What kind of a role model are you if you’re basically teaching your kids to fear what you don’t know? Let them know that you love them by trusting them, not restricting the things they love! DO NOT GET ANY RESTRICTING APP FOR YOUR TEEN!! LET THEM BE!! PERIOD!!