Surge 2x Reviews

Surge 2x Reviews

Published by on 2022-08-03

🏷️ About: Surge allows you to monitor the Uber surge at your current location or a fixed location. You will be able to receive notifications when a surge starts, increases/decreases, and ends.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.7%

😎👌🔥 Positive experience
22.9%

🙄💅🫥 Neutral
17.4%

~ from Justuseapp.com NLP analysis of 3,367 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and free version

- Can save more than the monthly fee with just one ride

- Partner with Uber for getting a ride



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

I cannot access this

2022-06-30

It was working before i subscribed. After that i could not get full use of it. It does not indicate an email or phone number for any issues. I want to know how i could get the best out Surge2x? Oct 22 There is a big issue money just down the drain. I ll have to contact apple for refund.

This is a scam

2022-07-31

Since i use the tri rail at añl times ,for the first time i see a banner in a truck saying uber and the tri rail partner with uber for get a ride i just downloaded Surge2x and take me to uber app i certainly says your driver is almost finished her ride i can’t wait so i cancel few seconds later bc i don’t how long this person will be take to come and pick me up .i want to get another ride and the price from $12 when to $30 dollars beside they charging me at cancellation fee more than 6 dollars
First to all the driver was no finished her ride
2. Surge2x did not say when you cancel will be a charge like Lyft does.(I should keep Lyft)
3 For be the first time using Surge2x supposed help people is not true Surge2x is a thief.
I want my money Back.......
$6.** wil nothing to this peiple but something to me .

Waste of space and money

2022-09-01

Without historical data, multiple pins, and alerts Surge2x is a waste of time.

It only shows the CURRENT surge for ONE spot. You can easily just check the Uber app to see where the current surge is so why bother?

If Surge2x were to allow you to monitor and record surge trends for multiple locations that you specified then it would be worth it.

WARNING: HACKED - DO NOT USE

2022-10-03

Surge2x should immediately be removed from Surge2x Store. As soon as I downloaded it my Uber driver app was hacked. All of my information was changed and the hacker tried to drain my account. I am now locked out of my account and Uber support is a nightmare to deal with. Apple needs to immediate remove Surge2x from the store.

No longer works

2022-11-03

Surge2x used to work brilliantly 2 years ago; however, that is no longer the case. New Years Eve 2017 surge in my city was lit up like a Christmas tree, but Surge2x showed “no surge” anywhere in town (I even paid for premium service). And even on New Years Day 2018 where only the airport was surging ... app didn’t show any surge. *glad I didn’t pay for more than 1 month of premium. **I don’t chase surge, but Surge2x was handy when it worked.

Location not updating

2022-12-05

I love Surge2x, but for some reason over the last week, Surge2x doesn’t update my current location and just keeps checking the location the last time Surge2x was opened. To update my location I actually have to open Surge2x . If that’s the case, I’m better off just using the free version.

Awesome or Nothing

2023-01-05

I have a paid subscription and been loving Surge2x. It’s extremely handy and been working perfectly. However, the last few days it keeps saying a surge is at 2.5x but no surge ever comes. It’s beyond frustrating after Surge2x has been working flawlessly. Is there a problem right now?

Needs improvement

2023-02-06

Update: the other surge monitoring apps have been blocked by Uber but Surge 2x continues to survive. I’m raising my rating accordingly!

Previous comments:
There are so many areas that Surge2x needs improvement. But the developers seem to have lost interest since Uber restricted the number of surge alerts to just the active one (without changing their monthly fee I’d add). But there are many areas in which they could develop aside from that. So here are some suggestions:

The notification button should be located on the front screen – not in settings. The user should be able to determine the volume of the notifications, with a setting for time of day so that they can determine when notifications will automatically be switched on or off (I’d like mine to switch on at 3:30am!) Also being able to determine the alert sound itself would be nice.

The data analytics in Surge2x leave a lot to be desired. Instead of only being able to export into a spreadsheet – which is a nice feature – wouldn’t it be better to be able to see it visual representation of surge times at a particular location right from Surge2x ?

Clearly the developers are not actually Uber drivers or they would be putting a lot more effort into this product. I resent having to pay a monthly fee for a product that is clearly not being actively developed.

Kind of limited.

2023-03-10

A feature, even in premium, to have access to a surge map would be nice. The current system of checking specific locations is only useful sometimes.

Not enough time

2023-04-08

Not enough time to even get to the surge.
It’s very hard to only be able to check ONE town at a time, it needs to be updated so that while using Surge2x we can see all or atleast multiple towns at once. Also by the time i get the surge notification i never can make it to the town before it’s over!

It’s good but could be better

2023-05-10

The interface is a bit cumbersome, would be better if there was maps and pins you could place on. It doesn’t make it easy to switch between different surge areas fast.

Please make it work like Primetime for Lyft

2023-06-10

Make it changing locations by itself not driver self and shows auto updates any where around driving places

Good but missing something

2023-07-12

I previously used another app where it would alert you to surge in any location you had marked. I discovered your app when the other one stopped working. I miss this feature though. Any chance of adding it?

Driver

2023-08-12

It should shows or notify us of all surge areas if there more than one Surges area at the same time without me try to find that by typing locations by location.

Often accurate

2023-09-13

Uber’s surge multiplier is intentional chaos; often seems to grant individuals flat-rate rides in the midst of an otherwise hours-long surgefest.

App information seems more accurate where Uber pinpoints pickup locations, such as airports.

Lyft version

2023-10-15

Can somebody tell me how to download the lyft version for lyft drivers in Surge2x store Surge2x is only available for uber drivers and for lyft drivers it says Surge2x is not available in your country or region in united states how i can download Surge2x i can change country wherever it’s available ?

Helpful app

2023-11-15

Hay guys is it possible you can update Surge2x so we can see the surge for multiple locations or on the map?

Please make a option to refresh with sessions button.

2023-12-17

API Usage.

Uber allows maximum 2000 requests per hour. Please make a tap refresh session button.

Push notifications flakes ,Constantly asks to download Lyft version

2024-01-17

Stop asking me to get Lyft version , I think one request is good . Why keep nagging about it ?

Also the push notifications seem to be hit or miss, I’m paying the 2,99$ please fix push notifications.

Love this app.

2024-02-18

Well worth using the free version, and the paid $3 per month is awesome for drivers and passengers. All it takes is one ride to save more than the monthly fee.



Is Surge 2x Safe? 🤗🙏


Yes. Surge 2x is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,367 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Surge 2x Is 27.7/100.


Is Surge 2x Legit? 💯


Yes. Surge 2x is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,367 Surge 2x User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Surge 2x Is 48.7/100..


Is Surge 2x not working? 🚨


Surge 2x works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Surge 2x? Post a Review




Features

Surge allows you to monitor the Uber surge at your current location or a fixed location.

Surge also supports a Today Widget, showing you the surge value at your current location.

You will be able to receive notifications when a surge starts, increases/decreases, and ends.

You can specify the Surge minimum to be notified and what type of notifications to receive.

Surge supports fine grained notification settings.

An Uber account is required in order to authenticate with the Uber API.

You don't need to use a driver account, you can use a rider account.

Continued use of GPS running in the background can dramatically decrease battery life.

  Customer Service/Support
Developer:
Duncan Cunningham