RSA SecurID Authenticate Reviews

RSA SecurID Authenticate Reviews

Published by on 2021-06-24

🏷️ About: The RSA SecurID® Authenticate app works with RSA SecurID Access to provide strong authentication and convenient single sign-on to corporate applications. Install the app on your iOS device, and then use the device to authenticate to applications protected by RSA SecurID Access.


     


Overall Customer Experience 😎


😎👌🔥 Positive experience
45.1%

👿🤬😠 Negative experience
35.1%

🙄💅🫥 Neutral
19.8%

~ from Justuseapp.com NLP analysis of 88 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Approve feature is nice, with a notification on the phone and can just press a button without even unlocking the phone

- App looks great



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

2.9 out of 5

Bad user experience

2022-05-28

We were told we had to upgrade to this new”improved” version four rsa tokens. If you have a phone with facial recognition which I don’t use, it will let you skip entering in your pin. However the new screens are in low contrast colors if ehite a day blue and the donts and icons are tent tiny with no way to magnify them. I have to use different tokens for QA and Prod testing and installation and I am befuddled how this eould ever pass a review of UX folks with any knowledge of their user base with full range of visual challenges. I would love to have some influence so I hope you actually review these reviews.

Not able to see details I am typing in

2022-06-29

Not able to see the details I am typing in when trying to Register the first time and keeps on failing..

Slow and sometimes just flat out doesn’t work.

2022-07-30

I had to sign up for RSA because my employer requires it. I’ve used other mfa apps and RSA is by far the least responsive. Sometimes I get the notification on my watch sometimes I don’t. Today it decided that it would just stop working entirely. Notifications not popping up on my phone or watch. 8-digit code doesn’t work. Because of this I have wasted a whole hour this morning trying to login to my work computer. Fix your app please.

V 3.0.1 doesn't work

2022-08-31

Stopped working after latest update 3.0.1

Stop working after upgrading to 3.0.1

2022-10-02

Stop working after upgrading to 3.0.1

Not Enough Testing

2022-11-02

Updating to Version 3.0 wiped out my token and I had to re-enroll. It was a pain to do so.

Garbage

2022-12-04

What a piece of crap. Fails to authenticate anything, and only succeeds at frustrating the user. Absolutely terrible and to be avoided in favors of something more functional and respectable.

Constantly running

2023-01-04

Prevents phone from going to sleep. Have to manually turn off in settings after each use otherwise it burns battery down.

Inconsistent connection, annoying Bluetooth

2023-02-05

Despite disabling Bluetooth, the pop-up comes up every time, it's so annoying.
Also approving might not work the first or second or even third time. Way worse experience than Duo

iPhone not working

2023-03-09

Ever since I downloaded RSASecurIDAuthenticate, I’m getting this “ cannot identify server identity “ I called Apple tech support and they said is not with them, so I called my IT department at my job and they asked to uninstall RSASecurIDAuthenticate with I did, and still not working! This is so annoying, because my CarPlay is not working either. Help
Please!!!!!

Screen missing bottom half of token

2023-04-07

Worked fine until iOS 13. Now only the top part of the numbers are visible. So annoying.

No Apple Watch app!

2023-05-09

Please catch up with Okta! An Apple Watch app is a must.

Apple Watch

2023-06-09

It would be great if you could figure a way to make it work on my Apple Watch to hit the green check mark to login.

Need Apple Watch version

2023-07-11

My company just converted to RSA from another platform that had Apple Watch app. It was so convenient to not require phone in hand to authenticate.

Works

2023-08-11

The addition of an Apple Watch app would be great. I get a notification to approve but when I press approve, nothing happens.

Can Thisbe on Apple Watch?

2023-09-12

I’d like the notification to appear on my Apple Watch. Is this possible?

Solid app, would like a watch version

2023-10-14

RSA makes a good reliable app so no complaints. An Apple Watch version would be greatly appreciated though.

Love the Approve feature, login with one button press

2023-11-14

The Approve feature is nice, I get a notification on the phone and can just press a button without even unlocking the phone. RSASecurIDAuthenticate also looks great!

Very Convenient

2023-12-16

This is a great app and really makes SSO more convenient with its multiple authentication methods.

They fixed Apple Watch authenticate!

2024-01-16

Thank you!

Easy to use authentication

2024-12-19

Gives me quick access to my company applications.

Works fine

2024-12-19

Works as expected



Is RSA SecurID Authenticate Safe? 🤗🙏


Yes. RSA SecurID Authenticate is very safe to use. This is based on our NLP (Natural language processing) analysis of over 88 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for RSA SecurID Authenticate Is 56.2/100.


Is RSA SecurID Authenticate Legit? 💯


Yes. RSA SecurID Authenticate is a totally legit app. This conclusion was arrived at by running over 88 RSA SecurID Authenticate User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RSA SecurID Authenticate Is 80.9/100..


Is RSA SecurID Authenticate not working? 🚨


RSA SecurID Authenticate works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with RSA SecurID Authenticate? Post a Review




Features

The RSA SecurID® Authenticate app works with RSA SecurID Access to provide strong authentication and convenient single sign-on to corporate applications.

The Authenticate app lets you conveniently verify your identity by tapping the device, verifying with Touch ID or Face ID, or by entering a tokencode generated by the app.

Install the app on your iOS device, and then use the device to authenticate to applications protected by RSA SecurID Access.

Note: Your company must be an RSA SecurID Access customer to use this app.

Please contact your administrator if you did not receive the information required to register your device.

  Customer Service/Support
Developer:
RSA Security