Contact RSA SecurID Authenticate Support

Published by RSA Security

About: The RSA SecurID® Authenticate app works with RSA SecurID Access to provide
strong authentication and convenient single sign-on to corporate applications.
Install the app on your iOS device, and then use the device to authenticate to
applications protected by RSA SecurID Access.

Rating 2.9/5

Votes 88

Recommended:
Good App

How to Contact RSA SecurID Authenticate Customer Service/Support

RSA SecurID Authenticate Contact Information

Listed below are our top recommendations on how to get in contact with RSA SecurID Authenticate. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RSA SecurID Authenticate. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RSA Security

100% Contact Match

Developer: RSA Security

E-Mail: [email protected]

Website: Visit RSA SecurID Authenticate Website

64% Contact Match

Developer: RSA Security

E-Mail: [email protected]

Website: Visit RSA Security Website

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Reported Issues: 3 Comments

2.9 out of 5

By VisionAccessby Deb

Bad user experience

We were told we had to upgrade to this new”improved” version four rsa tokens. If you have a phone with facial recognition which I don’t use, it will let you skip entering in your pin. However the new screens are in low contrast colors if ehite a day blue and the donts and icons are tent tiny with no way to magnify them. I have to use different tokens for QA and Prod testing and installation and I am befuddled how this eould ever pass a review of UX folks with any knowledge of their user base with full range of visual challenges. I would love to have some influence so I hope you actually review these reviews.

By Yava17

iPhone not working

Ever since I downloaded this app, I’m getting this “ cannot identify server identity “ I called Apple tech support and they said is not with them, so I called my IT department at my job and they asked to uninstall the app with I did, and still not working! This is so annoying, because my CarPlay is not working either. Help Please!!!!!

By Line Cook 5

Inconsistent connection, annoying Bluetooth

Despite disabling Bluetooth, the pop-up comes up every time, it's so annoying. Also approving might not work the first or second or even third time. Way worse experience than Duo

Have a Problem with RSA SecurID Authenticate? Report Issue

Why should I report an Issue with RSA SecurID Authenticate?

Pulling issues faced by users like you is a good way to draw attention of RSA SecurID Authenticate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a RSA SecurID Authenticate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RSA SecurID Authenticate.

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