Contact RSA SecurID Authenticate Support
Company Name: RSA Security
About: RSA Security is a provider of security solutions for business acceleration and security activities.
Headquarters: Bedford, Massachusetts, United States.
RSA SecurID Authenticate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RSA Security
Verified email ✔✔
E-Mail: androidfeedback@securid.com
Website: 🌍 Visit RSA SecurID Authenticate Website
Privacy Policy: https://www.securid.com/wp-content/uploads/securid-mobile-application-privacy.pdf
Developer: RSA Security
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3 Most reported problems 😔💔
Bad user experience
by VisionAccessby Deb
We were told we had to upgrade to this new”improved” version four rsa tokens. If you have a phone with facial recognition which I don’t use, it will let you skip entering in your pin. However the new screens are in low contrast colors if ehite a day blue and the donts and icons are tent tiny with no way to magnify them. I have to use different tokens for QA and Prod testing and installation and I am befuddled how this eould ever pass a review of UX folks with any knowledge of their user base with full range of visual challenges. I would love to have some influence so I hope you actually review these reviews.
iPhone not working
by Yava17
Ever since I downloaded this app, I’m getting this “ cannot identify server identity “ I called Apple tech support and they said is not with them, so I called my IT department at my job and they asked to uninstall the app with I did, and still not working! This is so annoying, because my CarPlay is not working either. Help
Please!!!!!
Inconsistent connection, annoying Bluetooth
by Line Cook 5
Despite disabling Bluetooth, the pop-up comes up every time, it's so annoying.
Also approving might not work the first or second or even third time. Way worse experience than Duo
Have a Problem with RSA SecurID Authenticate? Report Issue
Why should I report an Issue with RSA SecurID Authenticate?
- Pulling issues faced by users like you is a good way to draw attention of RSA SecurID Authenticate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RSA SecurID Authenticate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RSA SecurID Authenticate.
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