Contact Socratic by Google

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About: Google is a multinational corporation that is specialized in internet-related services and products.

Headquarters: Mountain View, California, United States.



Socratic Customer Service 👿🤬😡😠💢😤

Socratic by Google Contact Information

Listed below are our top recommendations on how to get in contact with Socratic by Google. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Socratic by Google. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 5 Customer Service Reviews 😭😔💔

4.9 out of 5
Fatn Elias
2021-09-08

I want to cancel my membership in Socratic

Veerpal Kaur
2020-12-21

Socratic not working . It is saying to every quiz oops ... try other quiz . Please help me to fix it was working perfectly before 15/12 /2020

The update sucked

2022-04-27

by KittenSamuria

To whoever is reading this, you must be confused to why everyone is talking about why the update sucked, and what did they exactly update well here’s an explanation

Before the update this app would both give you the answer but explain it in a way where you knew how to do the rest of the math problems you needed help with initially. I sometimes used it just for the answers, but most times it was because I had trouble with a specific problem. Some math problems got more complicated and to understand it I would use this app, it would go into a step by step process to make sure you, the user, understood how to do the problem. Sometimes it would provide links and would show you graphs so you fully understood. I also used it to check my answers to see if they were right.

Now after the update you can’t really do any of that. It tells you how to do specific things but doesn’t show the step by step on how to do the problem. For example you could in put, 5+4-3, and it’d show you how to add and subtract but wouldn’t show you step by step what to add or subtract first. I used to love and recommend this app but this partnership and new update completely ruined the app for me.

The ReDesign is terrible + no step-by-step solutions

2022-05-04

by Vxxvvxvvvx

TL;DR at bottom (To long; Didn’t read)

Let me first start this review saying how awesome Socratic used to be. Socratic used to work by letting you take a picture of a math problem and it shows you not only the solution, but the steps you take while solving the problem. Socratic is also searching other sites, although it uses a preloaded Cymath and Wolfram Alpha websites if you want to make sure your answer is right. Those also showed step by step solutions but Old Socratic had step by step solutions you could understand easily.

Now let me tell you what this app is like to users (mainly kids) right now. Suppose you take a picture of a problem, like x^2 + 11x + 30. New Socratic does not give you the answer. It gives you the formula (ax^2 +bx^2 + c) and how to use the formula with using a b and c and not actual numbers, or the answer. If you want the answer you have to go on LITERALLY A SITE FOUND ON A GOOGLE SEARCH shown as u scroll down and wait for the website to load before finally getting your answer. Lots of hoops, not straight to the point like Socratic was before.

This app is horrible and be prepared to lose a lot of users all because of update 5.0. Shame on you.

TL;DR: Socratic does not help you in homework, nor does it give you the answer to your math problems. It just searches google and that’s it. Do not download this app.

Confusing and unable to answer questions

2022-05-11

by VictoriaC213

I downloaded this app to help me understand my math homework more when trying to makeup work that I missed. It works well with taking pictures and explaining, but it only explains simple questions or questions other people have asked. It works well for problems in like 1st-5th grade, but when you start to do middle school math with it, it doesn’t have the question you asked or it explains it in a confusing way. I had a question of “Triangle A has side lengths 2, 3, and 4. Triangle B has side lengths of 4, 5, and 6. Is Triangle A similar to Triangle B?” Similar meaning same angle measures and possibly different side lengths. It gave me an answer but not for my questions. Google Socratic gave me answers that had to do with right angles, side lengths, and the differences between types of triangles but not what I was looking for. I gave this app 4 stars because it’s a good app for younger kids learning math but not for middle and high school math. The app does not seem to understand the question or gives you the answer to a “similar” question when you ask for a question more than just a simple “_x_=_”. I hope Google can fix this because Socratic is a very easy and understandable app to use, it just doesn’t meet the requirements for explaining math to older students.


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