Mercedes-Benz Companion Reviews

Mercedes-Benz Companion Reviews

Published by on 2017-09-28

🏷️ About: Mercedes-Benz Companion app is currently only supported by the following vehicle models. Model Year 2016 and newer vehicles with SD Card Navigation, manufactured on June 2016 or onwards: GLE SUV GLE Coupe CLS Coupe CLA Coupe GLA SUV B-Class Electric Model Year 2016 and newer vehicles with COMAND, manufactured on October 2015 or onwards: C-Class Sedan* GLC SUV* AMG GT S* *Model Year 2016 vehicles with COMAND listed above man.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
52.1%

😎👌🔥 Positive experience
36.4%

🙄💅🫥 Neutral
11.4%

~ from Justuseapp.com NLP analysis of 135 combined software reviews.



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

2.9 out of 5

Unreliable and Outdated

2024-12-16

They really need to update MercedesBenzCompanion , it was great at first but only a few weeks in it no longer sends the address to the car. Also what’s really frustrating is I’m constantly having to reconnect via Bluetooth. It should automatically connect when I turn on the car but I’m having to manually connect my iPhone every time I get in the vehicle. I have disconnected and reconnected my phone through MercedesBenzCompanion several times with no success. Very annoying!!

Embarrassing

2024-12-16

Not compatible with a 2018 GLS.

Had to call to find out after endless resets of Comand.

They want to force you to use the Mercedes Me app which needs an account, weeks to activate, and sends continuously info to Mercedes.

The companion app was easy to use and helped greatly with sending map info to your Mercedes which is a must for a car manufacturer that doesn’t use touchscreens like Volvo for example.

Getting an address into the navi is a pain in the bottom.

Apple CarPlay doesn’t work wirelessly and simply deactivates the internal navigation system.

Who came up with this silly idea?

All in all not happy with Mercedes. Getting a Volvo next.

Not compatible

2024-12-16

The application is not compatible with the new 2019 C-Class sedan. Although, I knew it the moment I paired my phone to the car.

Also the application asked me to update to the new version the moment I opened it, yet there is no update available..

Can you please do an update that works with the new models

Confused

2024-12-16

I have the Mercedes Me App.. seems to works great. It will remote start my car, lock and unlock doors and seems to do what it’s supposed to. MercedesBenzCompanion I don’t understand why nothing works. I can look up an address but when I click to have said address sent to the car it always gives me an error. Would love to get that issue fixed because it would be so helpful. I hope you take the time to fix your app so it works the way it’s supposed to. Thank you.

Needs update

2024-12-16

It’s been a year since the iPhone X has been released but MercedesBenzCompanion still doesn’t support it’s screen. Please update it. Also, the Apple Watch app doesn’t work on watchOS 5. It’ll be nice if you update that too. As a Mercedes customer, this isn’t too much to ask.

Support iOS 11 need improvement

2024-12-16

MercedesBenzCompanion is not functioning properly on iOS 11.0. MercedesBenzCompanion lagging badly when connecting to the car 2016 C300. The lag caused unable to type and send location to the car. Hope you guys can fix it soon. Thanks.

Nice but...

2024-12-16

Nice app but I wish it can switch to the metric system in the settings.

Also doesn’t always send the address correctly from google maps and doesn’t always read my calendar correctly.

Love ❤️ the app, but!?

2024-12-16

I love MercedesBenzCompanion it made me fall in love with my Apple watch again. Everything works except the gas ⛽️ indicator or readings. It does not appear on the phone nor watch.
If you can fix that it would be lovely. Thanks😉

Merge it

2024-12-16

Don’t get why MercedesBenzCompanion is not
Integrated with the other MercedesMe. This
One has feature like gas meter, tire pressure among other Features the Other app Is lacking. My other car is a Tesla and MercedesBenzCompanion is excellent.

IOS 13

2024-12-16

Needs an update torun IOS 13.

I like this app

2024-12-16

I happen to like MercedesBenzCompanion. Yep can be a bit quirky at times but away sends address info to my car when needed, keeps previous destinations and locates my car. However upon getting a new iPhone 11 I had to delete and add back to recognize the fuel level and tire pressure.

Updates must have improved this app

2024-12-16

I just recently bought a used Mercedes, and it happened to be compatible with MercedesBenzCompanion. I read a bunch of the reviews and had pretty low expectations. I don’t know if I’ve just been lucky or if the updates have fixed the problems people have had, but the experience from my end has been flawless. I love being able to send an address to my car. The other features are neat, but not nearly as useful to me, but the ability to send destinations to the car before I even get to the garage makes this the best way to use a car’s gps. The only thing I would like to see is some integration with Siri. It would be great to pick up my phone and say, “hey Siri, tell my Mercedes to take me home” but tbh, things work pretty well already.

Would love to have KM instead of miles Option

2024-12-16

Hi, your app is wonderful and I can use it for my car even outside the US. However, is there a chance to support the metrics system in km and liters instead of just miles and gallons?

Working great!

2024-12-16

Using MercedesBenzCompanion,I can control smart things at my home. Performance is awesome. Definitely delivers Benz quality. iPhone 6S- 10.2. C-class.

Helpful

2024-12-16

Easy to set up, worked on first try



Is Mercedes Benz Companion Safe? 🤗🙏


Yes. Mercedes-Benz Companion is very safe to use. This is based on our NLP (Natural language processing) analysis of over 135 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for Mercedes Benz Companion Is 41.1/100.


Is Mercedes Benz Companion Legit? 💯


Yes. Mercedes-Benz Companion is a totally legit app. This conclusion was arrived at by running over 135 Mercedes-Benz Companion User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mercedes Benz Companion Is 54/100..


Is Mercedes-Benz Companion not working? 🚨


Mercedes-Benz Companion works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Mercedes-Benz Companion? Post a Review




Features

Mercedes-Benz Companion is an addition to your driving experience, enabling seamless transfers of destinations from your iPhone or Apple Watch to your vehicle.

*Model Year 2016 vehicles with COMAND listed above manufactured prior to October 2015 are eligible for a free software update to enable Mercedes-Benz Companion app.

With Mercedes-Benz Companion, you can locate your vehicle, check the gas level, and check the tire pressure right from your phone or watch.

Mercedes-Benz Companion integrates your iPhone and Apple Watch with your Mercedes-Benz vehicle.

Companion can now also set your Nest thermostat or your SmartThings to Home or Away mode automatically when driving your vehicle from and to the Nest destination (only available with select vehicles).

Search and send destinations straight to your vehicle’s navigation system directly from Companion or via the share option available in some apps.

Mercedes-Benz Companion app is currently only supported by the following vehicle models.

If enabled in the app settings, Companion can suggest destinations based on your calendar, usage history, location and time.

After you arrive at your destination, you can get turn-by-turn walking directions, providing you with a seamless door-to-door navigation experience.

Please see your dealership for further details.

  Customer Service/Support
Developer:
Mercedes-Benz R&D North America