Everlance - Mileage Tracker Reviews

by Crono1481

UPDATED REVIEW:
I’ve been able to stick with not paying and it was working out OK for a few months. You get 30 free automaticly tracked trips, then it switches to manual. Everlance , however, seems to be designed to force you to pay. I will turn off automatic tracking to save some trips because I am not working, but then the trips will still be tracked and now my free trip count is down a trip. It can never be turned off, even though it gives you the option to do so.
Furthermore, the prices have only gone up and up and the prices are outrageous for what it is. In the beginning it seemed like a small company that cares, now it’s a popular app that does not care about the user.

When I first started using it, it was a flawless app. Auto tracked miles or let you do it manually. Then suddenly they updated Everlance with premium features, which is fine..we all gotta make money. But then it turned into bullying the users into subscribing to the monthly premium costs. No real guidance on the change to premium. Then suddenly it kicks into my "free" app and im only allowed to track a certain amount of trips a month unless I want to upgrade to premium.

by Lies1221

I’ve used Everlance for going on 3 years. I’ve always used the same debit card to pay them Jan 2021 it takes out and Feb, March and April there suddenly is a problem. I emailed this app because I couldn’t find a way to speak to someone and they blame it on my Credit Union. I call my bank and they say no they are charging $0. I email them back they do nothing. I sent them screenshots and they do nothing and don’t even try to help me. I deleted the card info and entered again. Nothing!! I call my bank back and same, it’s this app fault, but my bank is willing to call this app with me and they have a phone number from previous charges. We get a horrible tech who answered and didn’t do or even attempt to try anything. He just said he had to speak with his supervisor and call me back. A month later and no callback! They don’t care about their customer or customer service!

by Gemchemist

When making deliveries for business purposes I expected Everlance to track my mileage in conjunction with my Door Dasher App from each delivery location in separate instances but this application in one case tracked me for two hours including my movement from my home, which IRS considers a commute and my home is outside a door dasher delivery area so I wasn't dashing during this commute, and back home from my last delivery location (again this is a commute)and did not break out my stops and starts which basically made the data useless to me. There isn't any way to tell when Everlance is recording your trip or any obvious way to stop it if it is recording without turning off the location tracker in settings which then creates a NAG screen telling you to turn on your location service. I canceled my subscription 4 days into a 7 day free trial because it doesn’t work the way I expected it to work.

by Chacharlz

You are not able to manually start and stop a trip for recording your mileage using Everlance. When you leave your location on a business trip and the entire trip needs to be logged for business, Everlance will automatically end the trip and start a new one when you have stopped for 10 minutes or longer. So pitstop for fuel, restroom and food, oops sorry, new trip. In my case when using the “free app” for 30 trips, (NOT) one 8 hour trip and return home consumed the entire free 30 trip per month allotment. For example, once I arrived at my destination I went to the store a mile down the street from my hotel and that was one trip because I left my location. Because I stopped and was in the store 15 minutes, returned to my hotel, that was a trip.
Do not think you will be able to use Everlance for free, they have designed it to automatically burn through your 30 free trips quickly so you will have to make a $60 - $96 purchase Everlance from them. This problem could be fixed with allowing to manually start and stop trips and override the automatic start stop feature which is hugely annoying. Everlance does not do a good job explaining this auto start / stop feature on purpose and for good reason, I would not have downloaded this for even the “free version” had this been disclosed.

by Colin Robertson

I’ve used this app for a few years now and it’s mostly fine. It sometimes stops working for some reason but Everlance does remind you at points when it’s no longer in memory to open it up so that it can track your drives.

I really like the ‘favorite trips’ feature but don’t understand why you can’t flip a toggle to have it auto tag the drive from the other direction (round trip). It’s infuriatingly tedious to have to input the same trip in the other direction. However, the most annoying part about the favorite trips feature is the fact that’s it still gives a notification that it has “auto-tagged a favorite trip!”

How about notifying me when it detects a trip is frequent one, ask me if I want to classify it as a ‘favorite’ trip, whether or not to make it round trip, and then, stop bugging me! The whole point is to not have to deal with the drives that you frequently make!

Speaking of notifications, they tend to pile up quickly in Notification Center... If such a feature existed, I would embrace the option to receive a single notification at the end of every day reminding me to go in and tag my drives for the day.

Also, shortcuts integration would be nice, to say, only start tracking when it detects my cars Bluetooth or CarPlay connection, or an NFC tag... that would help to avoid many of the above issues...

by Craigzs

Otherwise it’s the most obnoxious app I had installed. It’s great for keeping track of your mileage and expenses incurred from working for Uber/Lyft/DoorDash/Shipt/Postmates or whatever. But say you only do that once in awhile... Everlance is still going to notify you every time you drive asking you to classify the trip, even if you have it set to automatically classify trips as personal or work, it’s still going to ask you to classify the trip which is incredibly annoying to me. Same with transactions, if you link your bank account to help keep track of revenue and expenses from ridesharing, it’ll constantly ask you to classify any transaction that it sees, even if you tell it to auto classify the transactions, it will still ask you. Again, incredibly obnoxious. I even contacted support about this and was hoping it was just a setting I missed but now. You either have an obnoxious amount of notifications that are unnecessary if you’re not ridesharing full time, or no notifications at all and you forget it’s there.

Like, I paid for your service, could you maybe use that money to get some good app engineers to make it less annoying?

Thanks but I’ll figure something else out. Deleted.

by Tooth Puller

When I first started using Everlance , it worked great! It would run in the background and track my trips. I would go in every few days and categorize and cleanup things. The last several months it has been glitchy, and it has been getting worse. Doesn’t always track my trips. Sometimes it just stops mid trip. I just checked this morning, and it has not tracked anything for the last two days! Frustrating. I did a lot of driving for work two days ago and some for a charity organization yesterday. None of it was recorded.

19Jan2022 update: For the last few months, the this app app has not been automatically tracking my trips. It will randomly track a trip in the background despite all my settings being set to allow it to automatically track in the background. The only reliable way I can get it to automatically track trips is to have Everlance open when I start the trip. Even then, it sometimes ends the trip early. I have kept up with app updates.

by Imlynelle

I am not happy. I have on my second year as a premium subscriber. Everlance tracked best while a trial user last year. Once I paid for the year it wasn’t as accurate but was acceptable. Now, especially since they took my payment for this year the tracking is completely wonky. It’s even tracking mileage that doesn’t exist! It has me taking a trip when I was fast asleep with my phone with me. It is combining trips into 1 huge mess. I have even rebooted Everlance and my phone.
I have been emailing them with no response. The chat box is no longer working.

I used the transaction portion to track my expenses for my taxes. Very frustrating! There is no search available for me to see if an expense is already inputted. There are so many features that Everlance needs to make the transaction portion easier to use. I have emailed those suggestions many times with no response. I am patient and don’t mind waiting for improvement but I feel ignored and that Everlance is not being monitored.
I would like my money back.

by El Conejo Rabioso

Ashkan, a Manager at this app personally sent me an email apologizing for my unpleasant customer service experience. He offered a gratis year of service as restitution. Technically, this app is a great product (5 Stars). But, their customer service definitely needs some improvement.

Original negative review: I don't need the service anymore. Unfortunately, I forgot to terminate prior to being auto-billed for the next year. I have sent this app four email requests to them to terminate and refund. I received one email from them offering a $15 credit towards the outrageously expensive $60/yr service if I remained a subscriber, which I declined. Since then, no response...no refund. I even tried calling their support number several times. It immediately rolls over to a greeting that says, "No one is available at the Google number you have reached. Please leave a message...". I left a voicemail over a week ago, but still no response. What they are doing is illegal.

by Katylynnwatson

I switched from Quickbooks to this app, frankly because this app was more affordable monthly. And I regret the decision to switch.

I’m self-employed and was looking for a more cost effective system that would allow me to easily export my expenses at the end of the year for my accountant. I wanted them already divided into categories, so all the information she needed was at her fingertips. I learned the hard way this year that this app will allow you to export your expenses but it’s ALL transactions for the entire year, business related or not. I literally had to go through a spreadsheet with thousands of items line by line and divide everything into categories myself manually. Most annoying and time consuming process, so I’ll definitely be canceling my subscription.

If you’re looking for something just to track milage, Everlance is fine. For anything else, look elsewhere.

by Janetw12

I appreciated the trial of the premium features before committing to pay for an entire year. I was very pleased with Everlance during my trial. Never had a problem. It seemed that as soon as I dropped the $60 for the year, Everlance started to have a bunch of problems. Miscalculating the miles on a trip and I have to go in manually to correct and not starting trip requiring me to go in and manually enter it. If I have to keep manually entering everything, I’m going to start wondering why I’m not just doing it the good old fashioned way and saving my money.

Update: I contacted this app and was quickly helped to troubleshoot. Sounds like problems with the gps was a common problem with the latest iOS update. Their recommendations worked, and everything seems to be working well for now. In the future, if there are known of problems affecting numerous people, it would be nice for this app to put out an email notification with strategies to solve the problem. I’m trusting Everlance to track data for my taxes, so it’s important that it work (or that I be notified when there are problems with the system) the way it’s suppose to.

by Isthisnametakenyet74837483

I purchased a 1 year membership at a discounted rate through Shipt. I was not aware this was a discounted rate, though. I was also not properly notified I would be charged $60 soon. I haven’t even used Everlance for months and have emailed customer service requesting a refund. Enough is enough, subscription based apps. I’m to the point where I don’t even want to subscribe to anything.

Everlance itself is ok, and maybe worth $60 if you are actually using it, but I no longer have a need for it because my job changed. A warning email entitled “Your credit card is about to be charged for an annual membership—please act now” would have been great. Don’t bury a vague renewal message inside a “happy 1 year with this app!” email that no one is going to open.

Edit: after emailing them, they have already refunded me. Thank you for making it right.

by Vbmixer

Just getting to learn Everlance . I have been a Neat Desk Scanner user for two years, but hate having to scan all my receipts. I was sold on this product by the automated mileage tracking, and then by the ability to connect to my various card accounts to simplify expense tracking. However, while Everlance currently connects to a number of major banks, they do not (and as of now will not) connect to smaller/local institutions.
Being able to take a picture of a receipt for filing is nothing new. Neat Desk at least TRIES to decipher the receipt’s data for categorizing, Everlance does not. In order to file you must add, scan, then input data.
There is certainly room for improvement, but this team seems to motivated to growing fast, while also providing a quality product at a fair price.

by JerryP5307

Just started using this today and I believe it is exactly what I need for my business. I am a real estate appraiser and cover quite an area. The days of remembering or recording my mileage start and end odometer readings, personal use vs business use are a thing of the past. What a major headache that was. Everlance works in the background and is very simple to use, when my trip ends it simply asks if that trip was personal or business. Swipe left or swipe right. So far I am very pleased. One more thing, and as soon as Everlance was paid for I received an email from the developer welcoming me which I felt was a nice touch, class act. Thanks again for this wonderful app.

by PaulyTD

This is a great app. It’s very simple but very versatile at the same time. When I swipe the trip to the right to mark it a work trip Immediately get pop-ups of categories for work trips. Fantastic feature for somebody like me with multiple clients. Other apps have the ability to break trips into different clients but this one makes it so easy. I don’t have to go into any submenus. I also like that it makes it very easy to merge trips, a frustration for me with other apps I’ve used. If you sit at a stoplight too long (Real long - traffic jam) or sit in the parking lot to write a note all the apps break it into two trips. With Everlance a couple clicks and the trips are merged. I also like that it’s easy to manually enter addresses and it will calculate yes calculate the mileage. I haven’t seen too many other apps that are able to do that, although there are a few.

by Esphero

This is a very simple app that you can update as you go. I am a pro user and I like that I can link my card so that I don’t have to fill in the boring details of my transactions—instead, Everlance asks you to swipe left or right if it’s for personal or work. The automatic tracking of my miles is a HUGE plus. I basically start Everlance , and it handles the rest. Overall, Everlance is incredibly useful. If you do any rideshare work (like DoorDash, Uber, Postmates, Instacart, etc..) Everlance can save you a headache trying to log your tax information. I am also a photographer and I have to travel for clients at times and Everlance even had a way for me to add “photographer” to my list of jobs, which was an added bonus!

by Our Iphone12

I was charged $60 for an annual subscription yesterday. Today my app says I must upgrade in order to use the mileage tracker function. I have sent numerous emails and have not gotten anywhere. Do not put your card on Everlance, I now have to find a way to get another mileage tracker for my business and am out the $60 they charged for a year of premium that I cannot use. (IF they make this right I will edit this review)

UPDATE: they refunded my money and i was able to switch to another app. The only thing I wish was better was that they would communicate what was happening. However I am thankful they refunded the money. It’s a good app if you’re willing to pay the fees.

by Prince-gj

I drive for Lyft, Uber, UberEats, Postmates & DoorDash. This is an amazing app that really accounts for all miles driven for all these platforms. It’s the top rated app here for a reason and while there are other options to track your mileage and expenses, I feel that the design interface is extremely user friendly. I’m one of those people that took me about a week to figure out how to save my data to the cloud so I’m not very tech savvy. I literally learned how to use Everlance overnight: simple, time efficient, and versatile to implement into your specific business needs. To the developers of Everlance: thanks for brainstorming this concept into actual feasibility. For new users: save the time and trouble for other things if you’re on the fence about trying it. You won’t be disappointed.

by Cyndyly

I was hesitant to use an app to track mileage because of battery drainage and whatever other excuse but it has been such an easy transition from my paper trail. Every year I had the same problem of having to go over all my paperwork to track my mileage because I wouldn’t do it right then and there. This is so easy because Everlance does it all for you and once I have time to look over my daily ir sometimes weekly trips I just have to swipe. So easy and it gives me mileage and amounts which is awesome. I haven’t used it to track expenses but I’m sure I will as soon as I get to that stage. Love love love it. You have to try it. Very inexpensive also. I rather pay than spend weeks tracking my mileage for when tax season comes.

by Dorky Vegan

Disclaimer: I use the paid version of this app
As a business owner, I needed a way to track my mileage for accurate deductions. I’ve been using this app for about three years now and highly recommend this to anyone looking for a reliable easy to use app to track your mileage. I do my accounting with QBO and recently my version was upgraded to include mileage tracking. I canceled my this app subscription thinking there was no reason to pay for mileage tracking if my QuickBooks subscription included it, but boy was I wrong. After only a couple weeks of using QuickBooks tracking I reactivated my this app subscription. I never had a problem with the subscription cost before, but now I can confirm that it’s the best $60 I spend all year.

by FullTimeLyfter

Everlance fails constantly. If or I should say when it does. There will be no notification or auto tracking done after the fact. Meaning you will loose miles tracked unless you keep on checking Everlance is still working. In software development, It is common practice to handle/address errors properly. this app Everlance and the company has never given the time to add in error support to prevent app failures from stopping the tracker. This issues has always been there. Everlance in general seems less reliable after the paid subscriptions came out. Honestly I don’t trust this company to make an error handling app or one that just doesn’t fail constantly. In my and most tax professionals opinion. DONT TRUST Everlance TO ALWAYS WORK. WRITE DOWN START AND STOP MILES AND ONLY USE THIS AS A BACKUP. you will save a bunch on taxes. I saved hundreds off my taxes by having accurate recorded mileage for my work. You should do the same.

by LoriDarlin18

I haven’t ever really kept up with my mileage probably the real way I was suppose to but I logged it anyways, just in case!
I became an independent contractor with a company that provided this app to keep up with the miles for me. Didn’t think I’d really remember to turn this app on to track my mileage until I found the automatic trip detection.
I do sometimes get frustrated because it WILL track your every mile & you then have to classify the unclassified & it piles up at times, but that’s my own fault 😉
I have since become a premium membership holder & Everlance is amazing! I don’t really know a whole lot about keeping records when your an independent contractor, so to speak, but I’m really diggin Everlance because it does so much for you! I’m not one to trust just any “let it do it all for you”! I’ll give it a try & if something doesn’t feel right, I’m out & quick. Been burned to many times BUT I’m really loving the this app App. You just plug in your numbers & your set, ready & go 😉It’s really a user friendly app for sure!
It remains to be unseen as of now but I will see how much I’m diggin it come tax time 😁

by FTLJeff

I used Everlance while working for two delivery companies and was a premium member. The auto trip tracking worked great, and the reporting features and easy to read dashboard paint a quick and accurate picture of your work and personal miles. When filing my taxes, this app made it a breeze to find my mileage deduction information. And their customer support is top notch! They responded to my email within minutes and had adjusted my account as requested when I had failed to cancel my auto renewal in time. Unexpected excellent support that you just don’t see from many app developers anymore. Highly recommended!