EMA App Status

Last Updated on 2024-07-25 by Altenergy Power System,Inc.

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246 User reports:
App has problems

User reports 246

⚠️ Most reported problems ⚠️

Not working

61.8%

22.8%

Crashes

8.1%

Connection

3.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common EMA App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EMA App app on iOS and Android devices. Solve all EMA App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EMA App iPhone Issues and Solutions

EMA App iOS app crashes, not working, errors
EMA App iOS app network issues
EMA App on iOS has black/white screen

EMA App Android App Issues and Solutions

EMA App has errors/crashing/not working
EMA App server network connectivity issues
EMA App has black screen

EMA App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EMA App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EMA App app crashes or not working on Iphone (iOS):

Close and restart the EMA App app on iPhone
Update EMA App app to the Latest Version for iOS
Uninstall and reinstall EMA App iPhone app
Update your iPhone to the latest iOS version

Fix EMA App on iPhone unable to connect to server/internet connection issues::

To resolve EMA App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EMA App black/white screen (blank screen) on iPhone:

Follow the EMA App iOS app troubleshooting guide Here →

EMA App Android App Issues and Solutions

Fix EMA App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EMA App app issues:

Force Stop the EMA App App
1. On android, goto "Settings" » click EMA App app. » click "Force Stop".

Update EMA App to the latest version on PlayStore

Clear EMA App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EMA App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EMA App.

Fix EMA App unable to contact server/ EMA App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EMA App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EMA App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EMA App on android.

Solve EMA App black/white screens issue on Android:

Follow the EMA App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Altenergy Power System,Inc., developers of EMA App.

About this app

EMA App is an energy monitoring application for smart phones, designed for end users of APsystems microinverter products. Users can check the real-time performance, historical power output, and environmental benefits of their PV system.