Contact EMA App

Contact EMA App Support

Published by on 2024-03-06

About: EMA App is an energy monitoring application for smart phones, designed for end
users of APsystems microinverter products. Users can check the real-time
performance, historical power output, and environmental benefits of their PV
system.



How to Contact EMA App Customer Service/Support

EMA App Contact Information

Listed below are our top recommendations on how to get in contact with EMA App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EMA App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Altenergy Power System,Inc.



58.33% Contact Match

Developer: APsystems

E-Mail: [email protected]

Website: Visit EMA App Website








Reported Issues: 3 Comments

2.3 out of 5

By Radiculus


The are removing features!!

They removed 50% functionality of the app. Why would you remove the module page. That’s what we use to confirm all panels are operating how they should. Why why why would you do this? Totally frustratedCmon man. If this is not put back I can’t recommend this company to others. No way at all. I am now flying blind. I have no clue now how many of my panels are working or not. I can loose half my Normal output for a whole month and would not be able to tell because they remove this feature. It needs to be put back like yesterday. Look at the images of the app on the App Store. It plainly shows the per module feature. That’s just goes to show you how much attention to detail these guys pay. Once you download the app that feature is not there. Have me having 2nd thoughts about recommending this business to others. Quite shady. I guess they will remove how much kw/h the panels produce next time. UPDATE: found a way to check each panel. Your Ecu have a wifi connection. Connect to the wifi Ecu address and download and open the Ecu app. That will give you the per module info not historically but real-time. I did and found out one of my panels and or micro inverter is bad. This is the only way I know. Edit: reached out to AP system and they said it’s the installer who removed it. Not them. I need to reach out to installer



By Sheanad


Buggy app, no analytics

I am a new user of this app. I have installed 9.6 KW solar panels system on my rooftop. The installer has chosen to go for AP Systems YC600 micro inverters. The first impression is the app has too many bugs. The login fails several times. Most of the evenings after the sunset the app never works, even it hesitates to connect. GUI is so old fashioned and look. There is hardly any analytics in the app other than showing static information of how much energy got generated each day, how much CO2 got reduced and at panel level the peak output generated. It lacks tons of other information like how much energy got used at home, how much was sent to grid, etc etc. AP Systems has to learn from their competitor ENPHASE and build an new app from scratch. This is one of the reason why 90% installers prefer Enphase compared to AP systems. I didn’t know of AP Systems until my installer preferred this because of other reasons.



By 79bc


Used to work

Well, folks, I used to check on our solar output all the time. In October 2022, the app and the website stopped collecting data. I have done the unplugging, waiting, replugging when it is sunny thing several times. That takes some timing these days on the Oregon coast. I haven’t had any info available to me in months. I contacted the company and followed their directions. Nothing. The app is just taking up space on my desktop. Disappointing.




Have a Problem with EMA App? Report Issue

Leave a comment:




Why should I report an Issue with EMA App?

  1. Pulling issues faced by users like you is a good way to draw attention of EMA App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a EMA App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EMA App.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Business