TVI Player Status

Last Updated on 2024-12-18 by Media Capital Digital, S.A.

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Common TVI Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TVI Player app on iOS and Android devices. Solve all TVI Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TVI Player iPhone Issues and Solutions

TVI Player iOS app crashes, not working, errors
TVI Player iOS app network issues
TVI Player on iOS has black/white screen

TVI Player Android App Issues and Solutions

TVI Player has errors/crashing/not working
TVI Player server network connectivity issues
TVI Player has black screen

TVI Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TVI Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TVI Player app crashes or not working on Iphone (iOS):

Close and restart the TVI Player app on iPhone
Update TVI Player app to the Latest Version for iOS
Uninstall and reinstall TVI Player iPhone app
Update your iPhone to the latest iOS version

Fix TVI Player on iPhone unable to connect to server/internet connection issues::

To resolve TVI Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TVI Player black/white screen (blank screen) on iPhone:

Follow the TVI Player iOS app troubleshooting guide Here →

TVI Player Android App Issues and Solutions

Fix TVI Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TVI Player app issues:

Force Stop the TVI Player App
1. On android, goto "Settings" » click TVI Player app. » click "Force Stop".

Update TVI Player to the latest version on PlayStore

Clear TVI Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TVI Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TVI Player.

Fix TVI Player unable to contact server/ TVI Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TVI Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TVI Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TVI Player on android.

Solve TVI Player black/white screens issue on Android:

Follow the TVI Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Media Capital Digital, S.A., developers of TVI Player.

Verified email ✔✔

E-Mail: suporte@mediacapital.pt

Website: 🌍 Visit TVI Player Website

Privacy Policy: http://cdn.iol.pt/pdf/tviplayer/politica_de_privacidade_tvi_player_v01.pdf

Developer: Media Capital

100% Contact Match

Developer: Media Capital

E-Mail: suporte@mediacapital.pt

Website: 🌍 Visit TVI Player Website

50% Contact Match

Developer: Armobsoft FZE

E-Mail: ar.mobile.dev@gmail.com

Website: 🌍 Visit TiviMate IPTV Player Website

About this app

TVI Player – Melhor app/widget 2015 e Nomeado Nacional para os World Summit Awards. Com o TVI Player não há problema, basta fazer restart. Toda a programação da TVI, passado, presente e futuro na ponta dos seus dedos. Programação exclusiva do TVI Player: programas inéditos e estreias exclusivas. Veja a emissão dos canais TVI em directo ou reveja um programa que já passou. Chegou atrasado a casa e não viu o início do Jornal das 8? Todos os conteúdos do universo TVI e CNN Portugal em direto e on-demand. TVI Player offers an auto-renewable subscription (called "TVI Player Internacional") of one-month subscription.