Grove Collaborative app not working? crashes or has problems?

Grove Collaborative Status

Last Updated on 2024-11-03 by ePantry

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19 User reports:
App has problems

User reports 19

⚠️ Most reported problems ⚠️

Not working

81.0%

Crashes

9.5%

Something else

9.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Grove Collaborative Problems 😠👌🔥

- Limited options for refills in paper/cardboard material cartons instead of plastic containers

- Some issues with app UI/UX design

2 Reported Issues: 😵🆘🛟🚨📢

Theresa Lambert

2024-03-09

Cart items are not loading and categories not loading.

Corey

2022-05-26

I just updated the Grove app, and now it won't go past the initial grove screen when I try to open it. How do I try to trouble shoot it?

Showing 1-2 of 2

Have a Problem with Grove Collaborative? Report Issue

Common Grove Collaborative Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Grove Collaborative app on iOS and Android devices. Solve all Grove Collaborative app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Grove Collaborative iPhone Issues and Solutions

Grove Collaborative iOS app crashes, not working, errors
Grove Collaborative iOS app network issues
Grove Collaborative on iOS has black/white screen

Grove Collaborative Android App Issues and Solutions

Grove Collaborative has errors/crashing/not working
Grove Collaborative server network connectivity issues
Grove Collaborative has black screen

Grove Collaborative iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Grove Collaborative app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Grove Collaborative app crashes or not working on Iphone (iOS):

Close and restart the Grove Collaborative app on iPhone
Update Grove Collaborative app to the Latest Version for iOS
Uninstall and reinstall Grove Collaborative iPhone app
Update your iPhone to the latest iOS version

Fix Grove Collaborative on iPhone unable to connect to server/internet connection issues::

To resolve Grove Collaborative network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Grove Collaborative black/white screen (blank screen) on iPhone:

Follow the Grove Collaborative iOS app troubleshooting guide Here →

Grove Collaborative Android App Issues and Solutions

Fix Grove Collaborative not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Grove Collaborative app issues:

Force Stop the Grove Collaborative App
1. On android, goto "Settings" » click Grove Collaborative app. » click "Force Stop".

Update Grove Collaborative to the latest version on PlayStore

Clear Grove Collaborative App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Grove Collaborative app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Grove Collaborative.

Fix Grove Collaborative unable to contact server/ Grove Collaborative internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Grove Collaborative » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Grove Collaborative » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grove Collaborative on android.

Solve Grove Collaborative black/white screens issue on Android:

Follow the Grove Collaborative android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ePantry, developers of Grove Collaborative.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Grove Collaborative Website

Privacy Policy: https://www.grove.co/privacy/

Developer: Grove Collaborative

About this app

We exclusively offer healthy home essentials that are better for you and the planet — from cleaning supplies and hand soap to vitamins and body wash. Review and manage your upcoming Grove orders — anytime, any place. We make sure you never run out of your essentials by setting up customizable refill shipments. Don’t worry: refill orders are always in your control. Plus discover new healthy formulas for every room and everyone in the family. If you aren’t entirely happy, we’ll refund you — no questions asked. Keeping your home humming is easier than ever with the Grove app. Delay, edit, or cancel at any time. Try without worry. Have a suggestion for something you’d like to see in the Grove app? Send us a note: community@grove. co. We’d love to hear from you.