MyZio Reviews

MyZio Reviews

Published by on 2020-09-01

MyZio™ is the perfect companion app to the Zio monitor. Use the app to enter
your symptoms while wearing your Zio® monitor. Key Features:  o Seamlessly
register your Zio monitor and start logging symptoms immediately. o Enter your
symptoms. View and edit your symptoms as needed. o Acce...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

MyZio Reviews

  • By

    App is so so

    It’s a pretty basic app. But the messages that Zio sends can’t be read because they disappear when you click on them. Surely this corporation must be aware that they have a glitch happening with messaging. Why don’t they fix it? My other issue is that they don’t provide enough characters to adequately describe a symptom. This is the patient’s opportunity to convey important information to the doctor that could be helpful in making an accurate diagnosis. So why limit it to 75 characters? I mean really, even Trump gets 140 characters for his ridiculous Tweets. Why do we only get half that for something important like our hearts?

  • By

    Less than zero

    First 20 hours were a nightmare. Surprised that grief with the app didn’t cause a cardiac event in itself (I’m very tech-savvy). Had to call the manufacture five times, and my cardio provider twice. Thank you, Xanax. Very nice customer service people! But two out of three had telephone headsets that didn’t work - and they were aware of it! 90% frustrating static and unintelligible, so I had to keep calling back. Very poor app development for such a vital healthcare tool. Registering the app is nearly impossible! Deleting and reinstalling the app doesn’t help. One registration error and you’re locked out for another day. Once you remove the patch, all your info will go to the company (so complaints could be redacted) not your doctor, so there’s one more weak link in the chain. Also, any cardiac events are stored on a chip in the device, as opposed to transmitted wirelessly. Therefore, they will only find out about your heart attack when they analyze the data on the device around the time of your funeral. Yes, friendlier hardware than the Holter monitor, but falls far short in medical value. With all the one-star reviews, it’s amazing that the average number of stars shown is 2.8 out of 5!

  • By

    My Zio XT app is okay.

    I had no trouble registering my device via the app. I do wish the device numbers that are required to register it were easier to find as opposed to one sticker on the box (assuming you kept the box). Also, I received a few messages through the app’s message center for reminders and such, but if I wanted to read a message in full, you have to tap “READ MORE” and not on the message itself. By tapping the message itself, you unknowingly delete the message and have no way to recover it. I hope they weren’t important! I think I read two of the several I received because of this flaw. In my opinion, you should either have to swipe the message to delete it or a ‘hold and select’ option to delete the message. Logging in my symptoms was easy. Being able to edit any logs was simple, too. To my knowledge, this monitor is used to detect any irregular heart beats, not necessarily if you have a heart attack. I believe it did the job for what I needed the two weeks that I had to wear it. My one big complaint is the message center, other than that, it’s a decent app.

  • By

    Convenient app, easy to record

    I have had to wear several different monitors over the past few years. When I was told I need to wear another device I was less than thrilled. I have always disliked having to have wires and the irritation of the sticky adhesive pads. With this Zio device I was pleased, no wires! It’s easily concealed. Having to only press the bottom to alert to symptoms. I found this app very easy to use. It’s made it very convenient to keep a log of exact times, activities, and symptoms that occurred. In my experience I found the app more accurate and definitely more convenient than using the log book.

  • By

    Before you tap on your Zio messages to read them...

    Know that they are deleted when you tap. And you will not know what they said . The only way to read them is to see the fine print within the message box that says, “read more.” Then, tapping there, I gather, you can read them. I have no idea what mine said. A badge with the number 5 appeared on my Zio app icon. Had no idea what that was for, until finally I found Messages. Some I’d read, but not the last. When I tapped it though, it was deleted. It started with, “We have received your...” and I assume they got my patch, but there was more. Who knows what it was. Tapping on a message will not open it. It will delete the message. If the app is updated, that would be something to look at. A lot of folks with heart conditions, like me, are older, not as tech savvy and will not take for granted things a younger crowd will.

  • By


    Material says Zio patch may be prescribed and worn for up to 14 days. Key words are "up to." I've been provided two by my cardiologist and, together, I haven't gotten 48 hours of use out of them. First one lasted all of 3 hours! Technician on Zio's assistance line could only inquire if I'd been sweating or showered. Well, yes. It's mid-July and the temp has been approaching 100°. So, I've been sweating. And, after 24 hours, I allowed myself a shower as permitted (back to the shower head). Might as well specify to only apply during the winter months and user has to remain immobile during application. Program may be great, but if patch doesn't stay in place, there is no data to monitor. Don't waste your energy or money on this fraud.

  • By

    Symptom logging made easy

    This is the second time I wore the patch. The first time was several years ago and the app was not available, I had to write the symptoms in the book. While this worked well, I must say that I prefer the app. The one complaint I have is with the message menu. When I tap on the message, it is deleted before I have a chance to read it. There is some small text at the bottom of the partially displayed message that, when tapped displays the full message. Alas, my natural instinct is to tap on the message, which I did several times out of habit. Please fix this ... at least pop up a window asking if I really want to delete the message. Regarding the patch: I was able to wear it for the full 14 days the first time. It came off after 12 the second time but I exercised heavily each weekday during that period.

  • By

    Haven’t fixed complaints from over a year ago?

    I am surprised to see people rating the patch here. A review on the App Store should be for the.... app? I see that people complained about the messages being deleted when you tap on them over a year ago. The problem has still not been fixed!!! I was told by a support agent that no urgent messages will be sent via the app - basically they’re just useless messages anyway (my own words, not the company’s words :D). Things like reminders to log symptoms and “congratulations, you logged a symptom”, etc. Regarding the patch, no it does not stay on. You need to use medical tape to keep it on. That is unless you don’t sweat, don’t move around much, and don’t shower for 2 weeks. I am also disappointed to find out from reviews here that the info is only retrieved/seen once the device is sent back. That’s not what my doctors office told me.

  • By


    While the patch had to remain taped on the entire time, this review is for the APP, not the device. Any time I tapped to read my messages, it did not OPEN the message, but DELETED it, without ever being read. All I could read was the first few words of the subject. Once the mail deleted, there was no way of retrieving it. I would think that with such an important medical device, if I was being sent a message, I would need to read it. It is extremely frustrating trying to read an urgent message, only to have it deleted once I tap on the message. This needs to be fixed immediately!!! Otherwise, I found the ability to use the device as my logbook much easier than having to hand write in all of my episodes. I was glad to see that there was an app that I could use on my phone.

  • By

    Simple app, flawed

    This app doesn’t do much. It allows you to create logs of your irregular heart rhythms, and to review them after they’re logged. The only other thing it does is to channel messages to you from Zio. The messages show up truncated, so the natural reaction is to tap on them to open them up. Wrong! Tapping on them deletes them forever. No chance to find out what was in the whole message. As long as this app has been around you’d think they would fix this.

  • By


    It would be really helpful if the device app would give a signal when an event is occurring (symptoms or non contact event)so an event could be properly recorded. I was not sure if the device was properly recording after it was reattached. A confirmation by app message would be reassuring. Attachment of device needs improvement. It is not sufficient for a person who has a daily physical routine. Additional type was needed to secure device after the 4th day.

  • By

    Better to write information down

    Zio responded to the previous reviewer that the glitches were fixed. Not so. The idea of Zio is to press button on patch when symptoms start , then go to the app to record information. Everything is lost while you wait to record the duration. Customer service said to go to the app after the event is over, so basically I have to write everything down any ways. I plan on day 14 to log my written down information on the app as the log book provided is too small.

  • By

    App Only Allows 100 presses

    I have been wearing the Zio patch for 8 days. I reached 100 presses by the 4th day. It's unclear why they would program the app to stop at 100 presses. It would be quite common for people who are having health issues with A-Fib to have more than 100 irregular heart beats in 2 weeks. Customer service stated they left me messages but no messages left, even after verifying my phone number. Three times I left a message with no return call. Not happy with this company at all. I would not wear their patch again.

  • By


    I mean, people have literally been complaining about this issue for months on months on months and nothing is fixed. Why even have a message function?? I got a message that “we received your...” and who knows what else it said cause it disappeared when I tapped it. Ridiculous.

  • By

    Great app!

    Easy to log symptoms. I enter the time, symptom and for duration I always enter “less than 10 minutes”. Later, once I know how long the event went on for, I go to “my logs” and edit the appropriate entry to update the length of time and, if necessary, the symptoms. No problems at all!

A better way to Contact apps

You can now contact MyZio customer service directly
via Email using our new site -

Contact MyZio directly

Is MyZio Safe?

Yes. MyZio is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 35 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for MyZio Is 34.4/100.

Is MyZio Legit?

Yes. MyZio is legit, but not 100% legit to us. This conclusion was arrived at by running over 35 MyZio User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyZio Is 34.4/100.

Is MyZio not working?

MyZio works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with MyZio? Report Issue

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Why should I report an Issue with MyZio?

  1. Pulling issues faced by users like you is a good way to draw attention of MyZio to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyZio customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyZio.

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