MyZio™ is the perfect companion app to the Zio monitor. Use the app to enter
your symptoms while wearing your Zio® monitor. Key Features: o Seamlessly
register your Zio monitor and start logging symptoms immediately. o Enter your
Listed below are our top recommendations on how to get in contact with MyZio. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyZio. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iRhythm Technologies, Inc
First 20 hours were a nightmare. Surprised that grief with the app didn’t cause a cardiac event in itself (I’m very tech-savvy). Had to call the manufacture five times, and my cardio provider twice. Thank you, Xanax. Very nice customer service people! But two out of three had telephone headsets that didn’t work - and they were aware of it! 90% frustrating static and unintelligible, so I had to keep calling back. Very poor app development for such a vital healthcare tool. Registering the app is nearly impossible! Deleting and reinstalling the app doesn’t help. One registration error and you’re locked out for another day. Once you remove the patch, all your info will go to the company (so complaints could be redacted) not your doctor, so there’s one more weak link in the chain. Also, any cardiac events are stored on a chip in the device, as opposed to transmitted wirelessly. Therefore, they will only find out about your heart attack when they analyze the data on the device around the time of your funeral. Yes, friendlier hardware than the Holter monitor, but falls far short in medical value. With all the one-star reviews, it’s amazing that the average number of stars shown is 2.8 out of 5!
Material says Zio patch may be prescribed and worn for up to 14 days. Key words are "up to." I've been provided two by my cardiologist and, together, I haven't gotten 48 hours of use out of them. First one lasted all of 3 hours! Technician on Zio's assistance line could only inquire if I'd been sweating or showered. Well, yes. It's mid-July and the temp has been approaching 100°. So, I've been sweating. And, after 24 hours, I allowed myself a shower as permitted (back to the shower head). Might as well specify to only apply during the winter months and user has to remain immobile during application. Program may be great, but if patch doesn't stay in place, there is no data to monitor. Don't waste your energy or money on this fraud.
Zio responded to the previous reviewer that the glitches were fixed. Not so. The idea of Zio is to press button on patch when symptoms start , then go to the app to record information. Everything is lost while you wait to record the duration. Customer service said to go to the app after the event is over, so basically I have to write everything down any ways. I plan on day 14 to log my written down information on the app as the log book provided is too small.
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