University of Kentucky Guides app not working? crashes or has problems?

University of Kentucky Guides Status

Last Updated on 2024-08-31 by University of Kentucky

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Common University of Kentucky Guides Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot University of Kentucky Guides app on iOS and Android devices. Solve all University of Kentucky Guides app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

University of Kentucky Guides iPhone Issues and Solutions

University of Kentucky Guides iOS app crashes, not working, errors
University of Kentucky Guides iOS app network issues
University of Kentucky Guides on iOS has black/white screen

University of Kentucky Guides Android App Issues and Solutions

University of Kentucky Guides has errors/crashing/not working
University of Kentucky Guides server network connectivity issues
University of Kentucky Guides has black screen

University of Kentucky Guides iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever University of Kentucky Guides app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix University of Kentucky Guides app crashes or not working on Iphone (iOS):

Close and restart the University of Kentucky Guides app on iPhone
Update University of Kentucky Guides app to the Latest Version for iOS
Uninstall and reinstall University of Kentucky Guides iPhone app
Update your iPhone to the latest iOS version

Fix University of Kentucky Guides on iPhone unable to connect to server/internet connection issues::

To resolve University of Kentucky Guides network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix University of Kentucky Guides black/white screen (blank screen) on iPhone:

Follow the University of Kentucky Guides iOS app troubleshooting guide Here →

University of Kentucky Guides Android App Issues and Solutions

Fix University of Kentucky Guides not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent University of Kentucky Guides app issues:

Force Stop the University of Kentucky Guides App
1. On android, goto "Settings" » click University of Kentucky Guides app. » click "Force Stop".

Update University of Kentucky Guides to the latest version on PlayStore

Clear University of Kentucky Guides App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "University of Kentucky Guides app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch University of Kentucky Guides.

Fix University of Kentucky Guides unable to contact server/ University of Kentucky Guides internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click University of Kentucky Guides » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got University of Kentucky Guides » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch University of Kentucky Guides on android.

Solve University of Kentucky Guides black/white screens issue on Android:

Follow the University of Kentucky Guides android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at University of Kentucky, developers of University of Kentucky Guides.

About this app

Looking for important information, schedules for orientation, or details about events like Big Blue Open House, BBN Orientation, K Week, Parent and Family Weekend and much more? The University of Kentucky Guides app is the place to go.