Contact Astea Support
Company Name: Astea International Inc.
About: Astea Mobile works with Alliance and FieldCentrix solutions, replacing
paper-intensive, manual field service processes with standardized, automated and
streamlined operations. Global mobile workforces are empowered with wireless
access to the real-time information they need — when and where they need it
— to eliminate inefficiency, enhance customer service and improve service
margins and contract profitability.
Astea Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Astea International Inc.
3 Most reported problems 😔💔
Zero stars
by STGC Todd
Company makes us use. Someone got back door paid, or sold someone a load of smoke. Have to regularly reload to get past glitches preventing app use.
Trash
by Gadawg09
Only reason it getting one star is you can’t give 0 stars.
Tech support is a joke. By email only. Something that could be answered in minutes takes hours. Meanwhile you’re trying to get this crap to work.
Loses info often. Needs to be rebooted often. At least once a month I have to remove it and reload the app just to get it to work. Unfortunately I am forced to use this crap.
If you are one of the lucky ones that are not forced to use it run far and fast.
New update
by Daikin425470
Don’t get me wrong the old Astea was not the best but you could fill your work orders out in minutes everything had its place and a combination. The check list was super easy to fill out really quick. Once you figured the old one out it was breezy. The new update… is junk took my a few days with the old Astea to figure out. It’s been almost a month and haven’t filled my first work order out because of the place of everything it’s everywhere. Absolutely awful
Have a Problem with Astea Mobile? Report Issue
Why should I report an Issue with Astea Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Astea Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Astea Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Astea Mobile.
