Contact Pep Support
Company Name: Pepperfry Private Limited
About: Revamp your home effortlessly with Pepperfry, India's premier e-commerce
platform for furniture and home goods. Since 2012, we have been helping
customers turn their houses into their dream homes.
Pep Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pepperfry Private Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Pepperfry Furniture Store Website
Privacy Policy: https://www.pepperfry.com/tnc/privacy-policy.html
Developer: Pepperfry
Can I trust Pep app?
Protect your data and wallet. We investigate the developer's website (Pepperfry.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
The after sales service is very disappointing.
by Peperfry
The after sales service is very disappointing.
Two years back I had bought a temple which had a crack in its joint. We contacted customer service to request replacement of the damaged item, but despite several follow-ups, we have not received a proper response or replacement.
Recently, we ordered a wardrobe and a center table and we are waiting for their carpenter from yesterday . He was supposed to come yesterday at 4:00 pm but did not come and no one has the answer for this. Customer care says he will come at 6 pm. If he doesn't come by 6 pm, we should call back tomorrow.
and keep asking
When I called one of the people in the shop with whom we transacted, he told me that he was sick and that customer care would take care of it.
Does it mean that if he is sick then there is no one else who can answer in his place ?
The company is responsible for providing good service, and should provide all necessary information before the customer asks for it.
Cheat Practice
by Prikanodia
So I placed an order for a similar wardrobe for my parents and there was some confusion about the color so I cancelled it within 4-5 hours on a Republic Day holiday. It was a holiday the order did not go through and yet they charged me 2.5% cancellation fee. I called back on there working day to check if there is a way to revert the cancellation charges offering to buy another wardrobe or same wardrobe but they refused.. like you charged me cause I was cancelling and then you wouldn’t let me in cancel the cancellation request all within the working day what kind of cheat and thug practice is that. Very disappointed
Login it self not working.
by Rajendra763
Login it self not working. After entering mobile number for otp there is not input and email login option also not working. Cash back is not useful as can't use all on next purchase and it's validity also very less.
Have a Problem with Pepperfry Furniture Store? Report Issue
Why should I report an Issue with Pepperfry Furniture Store?
- Pulling issues faced by users like you is a good way to draw attention of Pepperfry Furniture Store to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pepperfry Furniture Store customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pepperfry Furniture Store.
