Are you having issues? Select the issue you are having below and provide feedback to MySOS.
- Buggy app
- Calls are hard to hear
- Calls come at inconvenient times
- Notifications don't always appear
- Quarantine date is lost after deleting and reinstalling the app
Impossible yo fullfil the questionnaire..
Can't upload the Vaccination and PCR test certificates!!! How can I fix this problem. I'm using iPhone.
I am trying to register myself. After I enter all of my vaccination info and upload a 3 MB photo of my vaccine card, the registration will not go through. Does the photo need to be a certain size file? any recommendations?
I’m trying to upload my vaccine certificate but the app is blocked on registration
The app hangs and totally cant go anywhere when i click on any links on the homepage
I have put the name, date of birth and Passport number into the app and pressed register. However I still come up as unregistered and can’t do the questionnaire or submit vaccination details
Downloaded the app - asks me to agree to the terms but only has decline listed and no option to accept the user terms. Cannot use the app. Very frustrating.
We are trying to upload docs for vaccination still has a problem. How is that? my boss will fly this evening For your advise thank you
Pre-registration doesn't work...... My App would not let me proceed, to close the page and reopen it....
I tried to upload image of vaccine certificate but the page crashes.
Correction: I CAN'T upload anything else.
I have the app, I complete the questionnare but on the app it still shows that I ha e not gegistered yet. I can upload the certificate or other options.
Can't register passport number, birth date, and name, press done and nothing happens.
When trying to submit the picture of my vaccination certificate it gets stuck on the loading screen (spinning circle that spins indefinitely). I've tried smaller files, different file formats, to no avail. I see others have had this issue before me, but is there really no solution?
Fails to upload vaccination card. Page never completes when the submit button is pressed. Tried with different image file formats.
Cannot proceed to vaccination certificate registration beacause the registration procedure time is already 00:00. What should i do?
I am trying to pre-register but the vaccination certificate and PCR test options do not work. I cannot click on them.
When I fill out the vaccine information, upload a photo of my vaccine certificate, and press "register" the page never finishes loading. This problem happens on both phone and computer and with different file size photos of the certificate.
I can't click the vaccination certificate button through my phone while I still doing the registration procedure
I have the mysos app, I completed the web questionnaire for Japan, I have the qr code but when I go back to mysos nothing has change they still tell me to register for the web questionnaire
My App would not let me proceed, to upload any documentation. So I went to FAQ and it said delete and re-download, however, i cannot agree to terms of use as it shows a blank screen
It keeps crashing when it comes to the question about where I will be staying in Japan (Under the Web questionnaires).
Complete guide to troubleshoot MySOS app on iOS and Android devices. Solve all MySOS app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allm Inc., developers of MySOS.
Contact e-Mail: [email protected]
Parents have a small child is, steep child sick of holiday-night (sudden fever, swallowed spasm, injury, abdominal pain, a foreign body, headache, vomiting, diarrhea, cough, sore eyes, ears of pain, and was stung by a bee, when in doubt to determine what to do to deal with hiccups, etc. ), how and to deal in accordance with the symptoms, we will guide you through the measure of emergency visits. Select iOS Healthcare from [Settings] → [Health Information Cooperation] to link with the healthcare app. You can refer to the medical examination results of the clinic. ※ There is necessary to carry out the cooperation set to the clinic side. • Please read the Terms of Use before using MySOS and use only if you agree. • MySOS service is free of charge. By registering the medical record information of their own, their own is to allow the emergency contact to information transmission and family to the doctor or hospital when they fall, to support a smooth emergency transport. this app provides medical information needed for an emergency. It also provides a guide for emergency visits when in doubt to address the child's sudden illness. Falling flow and of primary lifesaving treatment required when you have found the people are, search of nearby AED information, you can view. You can save the information of the user's own basic information and history, oral medicine, primary care physicians and test results (image). You can also manage health information (blood pressure, weight, steps) in conjunction with OMRON connect and health-app. You can manage this app the information required at the time of emergency. In rescue when the request from the Ver2. 5. 0 you can call in the acceptance of who and anonymous and free of charge. You can confirm such an AED installation location and hospitals on the map. When linked to Health Monitoring Center for Overseas Entrants, you can make video calls to confirm your whereabouts during quarantine, and report your health condition and current location. You can register the contact that you want (such as family) to contact in case of emergency. "this app" is life-saving and emergency services, is the Medical Assistance application. The alarm location and their location upon receiving the relief request is displayed on the map, you can also route guidance. When you have found a sudden illness who, until the ambulance arrives, it will support the implementation of the situation judgments and BLS (BLS). Installing the people are and will be able to send relief request (SOS) the this app. Fracture and bleeding, cramps, in the case, such as heat stroke, will guide you through first aid.