Sign It! app not working? crashes or has problems?

Sign It! Status

Last Updated on 2018-11-23 by SilverTouch Technologies Limited

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Common Sign It! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sign It! app on iOS and Android devices. Solve all Sign It! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sign It! iPhone Issues and Solutions

Sign It! iOS app crashes, not working, errors
Sign It! iOS app network issues
Sign It! on iOS has black/white screen

Sign It! Android App Issues and Solutions

Sign It! has errors/crashing/not working
Sign It! server network connectivity issues
Sign It! has black screen

Sign It! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sign It! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sign It! app crashes or not working on Iphone (iOS):

Close and restart the Sign It! app on iPhone
Update Sign It! app to the Latest Version for iOS
Uninstall and reinstall Sign It! iPhone app
Update your iPhone to the latest iOS version

Fix Sign It! on iPhone unable to connect to server/internet connection issues::

To resolve Sign It! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sign It! black/white screen (blank screen) on iPhone:

Follow the Sign It! iOS app troubleshooting guide Here →

Sign It! Android App Issues and Solutions

Fix Sign It! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sign It! app issues:

Force Stop the Sign It! App
1. On android, goto "Settings" » click Sign It! app. » click "Force Stop".

Update Sign It! to the latest version on PlayStore

Clear Sign It! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sign It! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sign It!.

Fix Sign It! unable to contact server/ Sign It! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sign It! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sign It! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sign It! on android.

Solve Sign It! black/white screens issue on Android:

Follow the Sign It! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SilverTouch Technologies Limited, developers of Sign It!.

About this app

Sign It! 1. - You can manage the library of your signed documents. - Share signed documents on native social platforms.