Contact BandLab Support

by 69420fegget

Band lab lags like no other while I’m trying to record and edit. There’s a quarter of a second of delay from when I hit a string on my guitar to when I hear it in my headphones and that can really mess you up when you’re trying to be precise. You can’t adjust the click track to be one consistent click too. There’s always an accent note and I don’t need one. I just need to know I’m keeping with the beat. I keep experiencing issues with my headphones too, but I have not yet diagnosed if that’s band lab or my brand new headphones being defective. I have ALL of my volume knobs (in the software, on my computer, and my interface) all turned all the way up and every now and then the sound I get back is barely audible despite being recorded at a reasonable volume in the first place. Hell, the bar is jumping up past yellow in some parts when I hit my bass a little too hard while recording. It’s a free useful site but it’s not without its issues. I recommend it for working on your own personal projects (like I’m doing right now) but don’t sink something special into this product. You’ll want something of a better quality at that point.

by Nashler

Update:
At this point it rarely works longer than an hour. I delete and download this multiple times a day to make one song :( it happens at any point. Right when I open the app. Or when I’m about to finish. Or when I’m in the middle of recording. It will just force close or suddenly sign me out and say I can’t sign back in. (Error or this link doesn’t exist) That’s when I have to delete it. Also, When I open an existing file. It will randomly say my microphone doesn’t work or I have to choose that option. But It was fine a second ago when I recorded. I’ll push record and it’s an old recording I deleted etc. these are the problems I have. But I still use it with all these frustrations because there’s nothing else out there like this..

So there is no other app out there like this. It’s amazing. I will continue to use it even though there are a few glitches and errors that occur. Sometimes for no reason. It will force close. Then I spend a few minutes deleting the app and downloading again. That seems to be the only suggestion from the support group. It does work but a little inconvenient. Sometimes songs just disappear. I’ve had a few occasions of them showing up again. But I’ve also lost a few. I just save them to my computer now. For me, the pros outweigh the cons. Only because I’ve never found a app this simple where you can record your music and singing. Also, the community is awesome :)

by Endmepls

OK bandlab pisses me off sometimes when I upload a song and I select the genre and picture for it sometimes it just won’t upload under the genre I selected Or with the right picture and it really frustrates me because I can’t seem to get my music where I want it to be without band lab changing the genre for no apparent reason and then when you go to delete it to re-upload it sometimes it will not delete it and the song will become glitched and unremovable and it really aggravates me having three versions of the exact same song on my profile and it triggers my OCD seeing a massive amount of unremovable songs on my profile like CAN I JUST HAVE A CLEAN PROFILE WITH 1 OF EVERY SONG NOT 3 COPYS!!!!!!! And also for some apparent reason not even bandlab support knows how to fix it I’ve tried to explain but every time the advice was useless UGHHHHHHHH!!!!!.

*sigh*... so basically in conclusion if you want your music to get herd I would highly recommend a bandlab it’s really a great app but sometimes it just is so slow clunky and glitchy and The suppose it “support” they offer doesn’t really help for some of the things that is wrong with the app