Prodigy app not working? crashes or has problems?

Prodigy Status

Last Updated on 2015-04-30 by Mitchell Sweet

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Summary of Prodigy Problems 😠👌🔥

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Common Prodigy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Prodigy app on iOS and Android devices. Solve all Prodigy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Prodigy iPhone Issues and Solutions

Prodigy iOS app crashes, not working, errors
Prodigy iOS app network issues
Prodigy on iOS has black/white screen

Prodigy Android App Issues and Solutions

Prodigy has errors/crashing/not working
Prodigy server network connectivity issues
Prodigy has black screen

Prodigy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Prodigy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Prodigy app crashes or not working on Iphone (iOS):

Close and restart the Prodigy app on iPhone
Update Prodigy app to the Latest Version for iOS
Uninstall and reinstall Prodigy iPhone app
Update your iPhone to the latest iOS version

Fix Prodigy on iPhone unable to connect to server/internet connection issues::

To resolve Prodigy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Prodigy black/white screen (blank screen) on iPhone:

Follow the Prodigy iOS app troubleshooting guide Here →

Prodigy Android App Issues and Solutions

Fix Prodigy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Prodigy app issues:

Force Stop the Prodigy App
1. On android, goto "Settings" » click Prodigy app. » click "Force Stop".

Update Prodigy to the latest version on PlayStore

Clear Prodigy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Prodigy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Prodigy.

Fix Prodigy unable to contact server/ Prodigy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Prodigy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Prodigy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Prodigy on android.

Solve Prodigy black/white screens issue on Android:

Follow the Prodigy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mitchell Sweet, developers of Prodigy.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Prodigy Math Website

Privacy Policy: https://www.prodigygame.com/Privacy-Policy/

Developer: Prodigy Education Inc.

About this app

Your goal: Score as many points as possible by jumping over spikes that are trying to kill you. Tip: You have a short time to react so make sure you are paying attention. If you touch a spike, the game is over. FYI: if you make it to 1000 you will get a special surprise and If you make it to 500 you will find out what that surprise is...