Contact Aer Lingus

Contact Aer Lingus

Published by on 2022-09-21

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How to Contact Aer Lingus

Aer Lingus Contact Information

Listed below are our top recommendations on how to get in contact with Aer Lingus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Aer Lingus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).






83.33% Contact Match

Developer: Aer Lingus

E-Mail: [email protected]

Website: Visit Aer Lingus Website



More Matches

Get Pricing Info for Aer Lingus
Contact Aer Lingus! Or Contact Support
Need help using Aer Lingus? Try their Help Center now!
Aer Lingus in the News!


Social Support and Contacts

Aer Lingus on Facebook!
Aer Lingus on Twitter!
Aer Lingus on LinkedIn!



Privacy & Terms:

https://www.aerlingus.com/support/legal/privacy-statement/




Common Aer Lingus Issues


  • By ReggieMilluh
    1

    No concern at all for customers

    I am owed 8 vouchers, I am a frequent traveler on this app and they are forcing me to reconsider who to fly with. I applied for 4 vouchers on 4/4 ( 4 more since)and got an automatic reply saying you will hear back in 2 weeks but might be a little later due to number of claims. Now 3 months later and absolutely no response! i called this app head office in New York and the automated message said, “ if this is about vouchers hang up etc etc”, so I hung up. I then wrote( snail mail) to the CEO in Dublin and he didn’t bother to answer me or even have someone else answer. I tried calling Dublin but to no avail. You would think they would have a dedicated line or online faculty to deal with this, absolutely nothing on the this app website. I wrote a second time and no response. A total scandal, complete silence. I will be doing everything I can to to find an alternative carrier for future flights. I will now be claiming the cost of my flights back through my credit card companies for the failure of this app to deliver to me in a reasonable time the goods and services ( flights or now vouchers)they contracted to provide to me. No communications or information whatsoever from this app makes it much worse, it’s the not knowing. We are done.






  • By IlBerto1
    1

    Worst ever

    The one lowlight was Aer Lingus. Their website was useless, their app was not functional, and it was virtually impossible to get anybody on the phone. I am talking about a full night of busy signals and being on hold for an hour before giving up. We were just trying to reserve seats, and confirm our flights / get boarding passes. They did not / could not / would not help us. As a result we were placed in the back row going with no recline of the seat and returning in the front row with my toes against the bulkhead / no ability to slip my feet under the seat in front. They were the worst two flights of my about 1,500,000 mile flying career. And, the food was awful / nonexistent. They ran out of sandwiches after serving the first four rows! The flight attendants were clearly embarrassed. Our first leg on the return was late. The crew refused to do anything like call ahead and ask the plane be held / ask passengers to let connecting passengers disembark first / tell us what the connecting gate was. The problems were systemic. I am sure they were not an isolated situation.



  • By Fecked 2
    1

    Website and app are a disaster.

    I Made my flight reservations from the USA to Ireland on the Air Lingus site with out any problem. When it came to booking a rental car on the Air Lingus, regular site. I had no success and had to book through Ryan Air, with their site it was a breeze. That was back in April. Today, August 1, I tried to make another car rental reservation, now 4 Months later and the problem still exists. I even tried the app both times and the app doesn’t facilitate car rental bookings. This is the same issue I had as a few months as previously, I successfully booked rental cars on the Air Lingus site many times over the years. Please note this is a site issue and not the device. It’s the same website that Ryan Air uses so why the problem. I can’t be the only customer with this issue. When I book a flight note Air Lingus website I should be able to book my car also or even separately. I should not have to go to Ryan Air to make a car booking. Please explain this issue and why it lasted so long.




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Reported Issues: 1 Comments

By Dreama Joyce-Hayes
Oct 05 2022

On flights to and from Scotland in September, Aer Lingus broke both handles on my suitcase (It was not overweight), making it unusable; and I had to buy a new suitcase. I filed an on-line complaint in early September, which I subsequently amended in mid-September. Their website automatically acknowledged receiving the complaint/s, but the airline has yet to offer any explanation or recompense. This was, by the way, on top of losing my suitcase for 2 1/2 days when I first arrived in Scotland. I will not fly Aer Lingus again, and will certainly encourage others not to do so. Their customer service is the worst I have ever encountered!!





Have a Problem with Aer Lingus? Report Issue

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Why should I report an Issue with Aer Lingus?

  1. Pulling issues faced by users like you is a good way to draw attention of Aer Lingus to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Aer Lingus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Aer Lingus.


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